Latest Recruitment at a Microfinance Bank - Mecer Consulting Limited

Responsibilities

• Creating and Managing Payroll Loan portfolios
• Opening loan applications and arranging appointments with clients
• Conducting loan analysis by visiting the business and household of clients
• Visiting the business/employer of guarantors and preparing a complete loan assessment according to the bank’s credit procedures
• Presenting loan proposals to the credit committee and informing the client about the decision of the credit committee
• Ensuring punctual repayments by monitoring loans, contacting and visiting all parties based on needs
• Ensuring high quality standards of the bank’s credit portfolio
• Actively participating in committees and group discussions, looking for ways to help solve group problems, proactively seeking for improvement and willing to align his/her personal goals with the organizational goal

Key Requirements

• Minimum educational qualification of NCE/OND/HND/BSC
• Detailed and target oriented
• Good team spirit
• Self-starting, analytical and rugged.
• Self-motivated and industrious individuals who like to work outdoor
• Smooth communication and Inter-personal relationship skills
• Passion and Internal Drive for success

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Responsibilities

• Responsible for evaluating customer’s credit application in line with the Bank’s credit policies and procedures.
• Examining financial transactions and credit history case by case.
• Routinely monitor loans for compliance
• Maintain accurate credit files and collection files. Maintain electronic collect notes for each customer account.

Requirement

• Minimum of B.Sc./HND. (Master’s Degree and/or professional qualifications will be added advantage).
• Minimum of 3 years’ experience in relevant field.
• Smooth communication and Inter-personal relationship skills
• Passion and Internal Drive for success

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Responsibilities

• Ensures regulatory compliance and adherence to established internal control policies and procedures
• Conducts periodic audits in line with the annual audit calendar
• Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
• Reviews daily operational activities
• Implements the anti-fraud campaign and assess compliance
• Conducts risk management assessments of all departments
• Evaluates existing controls, and recommend improvements where deficiencies are identified
• Conducts investigations of irregularities discovered by or brought to the auditor’s attention.

Requirement

• A minimum of 2-3 years’ audit/control experience in a financial institution or an audit firm
• Minimum of B.Sc./HND. (Master’s Degree and/or professional qualifications will be added advantage
• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Meticulous attention to detail and accuracy in work product
• Excellent report writing

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Responsibilities:

• Work as a generalist to ensure the bank is moving in the planned direction and achieving set-goals.
• The Head, Human Resources will lead, direct and manage the day-to-day Human Resources activities for the company.
• The HRM will provide oversight and guidance to the development and monitoring of processes relating to recruitment, on boarding and retention, compliance, compensation, benefits, training and development as well as employee relations.
• The HRM will provide strategic guidance on HR to the office. Policy formulation, staff performance standardization as well as quality/efficiency management across the entire company.

Requirements

• Bachelor’s degree in Social Sciences, Arts, or Law, M.A, M.Sc. & MBA
• CIPM certified and other relevant Professional Qualifications certification will be an added advantage
• Minimum of 2-10 Years’ relevant experience
• Communication and Interpersonal Skills
• Ability to build and maintain positive relationship with colleagues
• Experience in coaching staff
• Experience in conflict resolution and disciplinary processes
• Ability to give presentations
• Strong Analytical and Planning Skills, Ability to give presentations
• Proven Strategy capability and ability to write clearly and Concisely
• Experience in Payroll and Compensation Management

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Responsibilities:

• The Admin Officer would provide office and administrative support to the Bank.
• This role is vital for the smooth running of the programme. She/he will act as the point of contact for all employees
• Providing administrative support and managing their queries.

Requirements

• University Degree in any discipline. Master’s Degree in Administration or Management is an added advantage.
• 2+ years previous experience in an Admin role.
• Well-organized and committed
• Strong verbal and written communication skills
• Skill in organizing resources and establishing priorities.
• Strong sense of and respect for confidentiality
• Ability to be flexible and adaptable to changing priorities.
• Ability to analyze and solve problems
• Ability to manage conflict and resolve complaints
• Proficiency in using Micro-soft office package

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Responsibilities:

• Sourcing for Micro & SME clients in identified market zones.
• Creation of quality risk assets monthly.
• Rendering financial advice to customers.
• Ensure credit appraisal & cash flow analysis of clients.
• Ability to analyse and interpret financial statements.
• Supervises Loan packaging and documentation.
• Conducts credit check on borrowers and their guarantors.
• Follow up on delinquent loans & immediately refer to same to his/her supervisor.

Requirements

• HND /University Degree in Banking, Accounting, Economics or other related field.
• At least 2 – 3 years’ experience in a Micro Finance Institution.
• Good understanding of business process.
• Hardworking, commitment, ability to communicate and self- motivated person.
• Excellent interpersonal & numerical skills.
• Excellent team player

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Responsibilities:

• Develops strategic plans and policies for improved quality throughout the organization and works with top management to ensure compliance with regulatory agencies.
• Establish quality standards and performance improvement program for all departments and staff within the functional area
• Assess customer requirements, setting customer service standards and ensuring that these are met
• Act as a catalyst for change and improvement in performance and quality
• Develop a performance management framework that would support the value and strategic goal of the organization.
• Set performance target plans for individual employee and teams respectively
• Monitor ongoing performance and give feedback to employee
• Review and evaluate performance appraisal and recommend adequate training needs
• Develop a performance outcome frame work that would include coaching and monitoring of employee
• Develop a reward and recognition system for high flyer.

Requirements

• Bachelor’s Degree in Accounting (Chartered Accountants Are Preferred)
• Minimum five (5) years of directly related experience in quality monitoring and performance improvement
• Minimum three (3) years of supervisory experience.
• Knowledge of Government Legislations and policies.
• Computer proficiency and familiarity with database management programmes and commonly used packages like MS Word, Excel, PowerPoint etc.
• Must be result oriented
• Experience in conducting trainings on Customer Service and Process adherence.

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Responsibilities:

• Conduct risk assessment of assigned department or functional area in established/required timeline.
• Determine scope of review in conjunction with the audit manager.
• Review the suitability of internal control design.
• Conduct audit testing of specified area and identify reportable issues and dimension of risk.
• Determine compliance with policies and procedures.
• Verbally communicate findings to senior management and draft comprehensive and complete report of audit area.
• Develop and implement internal auditing policies, procedure and program.
• Investigate and determine causes of irregularities and errors.
• Review of overall operational procedures.

Requirements:

• HND, B.Sc. in Accounting, Economics, Banking and Finance and any other relevant discipline.
• Must have 2-5 years’ work experience
• Proven teamwork and problem-solving abilities
• Strong ability to work on multiple tasks or assignments
• Possess excellent communication skills
• Ability to pay attention to detail
• Possess strong organizational skills
• Possess a high level of professionalism, integrity, and truthfulness in all dealings

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Responsibilities

• Providing maintenance and technical support – logging, troubleshooting, repairing and maintaining
• Monitoring system performance, including backups, administering applications
• Liaise with Managed Service Provider on special projects as requested
• Assist the Company’s Managed Service Provider with the implementation, installation, configuration and upgrading of existing and new hardware and software
• Maintain audit of equipment and software in use throughout the Company. To include software licenses, hardware warranties, asset tagging, equipment allocation, Web domains and hosting.
• Design web content including banners, buttons, pages and mini-sites within the site;
• Improve the site using feedback from staff, users and associates;
• Provide general IT support to the organization
• Hardware repairs, servicing, configuration and general maintenance

Requirements

• Sc./HND holder in Computer Science, Engineering or related disciplines
• Previous office admin experience is desirable but not essential
• Strong IT skills
• Strong data entry skills
• Excellent time management ability
• The ability to work to tight deadlines and remain calm under pressure
• Ability to use your initiative, prioritise work and have a proactive approach

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Responsibilities:

• Coordinate the Activities of junior officers
• Authenticate documentation presented for all credit applications and ensure they meet the KYC requirements and any other requirements as required by the regulators.
• Ensure compliance with the Company’s Credit policy, procedures and service level agreements.
• Analyse financial data regarding loan requests for new, renewal and existing loans, including data provided by credit bureaus and other financial institutions files.
• Prepares spread sheets, reports, summaries and opinions for financial institutions officers on new, renewal and existing loans.
• Make recommendations for credit rating.
• Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
• Assist in the Restructuring of debts in the interest of the company and customer.
• Analyze potential loan markets and develop referral networks to locate prospects for credit products.

Requirements:

• Candidates must be holders of HND/B.SC
• Must possess 6-10 years’ microfinance experience
• Loan leadership experience is compulsory
• Candidate must be result-oriented.

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Responsibilities:

• Own and implement the organic social media calendar across platforms such as Facebook, Instagram, Twitter and YouTube
• Oversee creative ideation and development including pictures and video format
• Develop engaging campaigns to help us grow our customer base and brand, including creatively leveraging celebrity influencers, events and partnerships
• Conduct customer research through focus groups, interviews and human centered design processes and ensure that customer stories and testimonials feature heavily on our social presence
• Collaborate closely with the customer service team to foster positive social conversation and develop and maintain guidelines for brand tone of voice and responses to FAQ
• Monitor and report on key KPIs including follower growth, engagement and conversion, driving continuous ideation and improvement

Requirements:

• BSc/ HND, additional marketing-specific qualifications and training is a plus
• 2+ years of relevant experience either in-house or agency side
• Competent user of key tools such as Photoshop and Excel
• Familiarity with the local financial services sector