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  • Posted: Feb 28, 2020
    Deadline: Mar 13, 2020
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    We are a world class Human Capital Development and Business Growth Re-engineering firm. Our services includes; but not limited to; - Workforce Development - ISO (QMS, EMS, FSMS, ITMS, MDQMS and all other quality certification) Implementation and Audit.
    Read more about this company

     

    Fincon: Performance Management Officer

    Responsibilities:

    • Develops strategic plans and policies for improved quality throughout the organization and works with top management to ensure compliance with regulatory agencies.
    • Establish quality standards and performance improvement program for all departments and staff within the functional area
    • Assess customer requirements, setting customer service standards and ensuring that these are met
    • Act as a catalyst for change and improvement in performance and quality
    • Develop a performance management framework that would support the value and strategic goal of the organization.
    • Set performance target plans for individual employee and teams respectively
    • Monitor ongoing performance and give feedback to employee
    • Review and evaluate performance appraisal and recommend adequate training needs
    • Develop a performance outcome frame work that would include coaching and monitoring of employee
    • Develop a reward and recognition system for high flyer.

    Requirements

    • Bachelor’s Degree in Accounting (Chartered Accountants Are Preferred)
    • Minimum five (5) years of directly related experience in quality monitoring and performance improvement
    • Minimum three (3) years of supervisory experience.
    • Knowledge of Government Legislations and policies.
    • Computer proficiency and familiarity with database management programmes and commonly used packages like MS Word, Excel, PowerPoint etc.
    • Must be result oriented
    • Experience in conducting trainings on Customer Service and Process adherence.

    Method of Application

    We have been contracted by our client, a First Class, well Managed industry leading Micro-Finance Bank with fantastic work environment and sound career path: to recruit on their behalf the following positions

    Interview starts on the 4th of March. Visit our websites for More details

    Remuneration: Very attractive with pecks

    Interested and qualified candidates should apply using the Apply Now button below.

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