HR Officer at eRecruiter Nigeria

Our client is a fast growing tool hire service for the construction industry situated in the heart of London, starting up in Nigeria. They currently have an opening for a Customer Service Personnel - Lagos

They currently have an opening for a HR Officer.

KEY RESPONSIBILITIES

• Delivering effective support to the head of HR and the wider business, ensuring operational excellence across all aspects of the HR function
• Assisting in talent acquisition and recruitment processes
• Administering compensation and benefit plans
• Conducting employee on boarding and help plan training & development
• Provide support to employees in various HR related functions such as leave management, compensation etc. and resolve issues and problems
• Promoting HR programs to create an efficient and conflict-free workplace
• Assisting in the development and implementation of human resource policies
• Undertake tasks in performance management · Gather and analyse data with useful HR metrics
• Implementing learning and development activities by coordinating training sessions, managing attendance and gathering and evaluating employee feedback
• Maintaining up-to-date, accessible and accurate HR records.

KEY PERFORMANCE INDICATORS (KPIs)

• Average time to update employee records
• Master data accuracy (Employees)
• Time to fill vacant positions
• Percentage of employees receiving regular performance reviews
• Percentage of employees trained in a given period
• Percentage of processes automated / systemised 
• Employee Satisfaction Index
• Net Promoter Score
• Percentage of vacation days used
• Cycle time to process payroll

Requirements

• Have an understanding of general human resources policies and procedures
• Possess good knowledge of employment/labor laws
• Can work comfortably with Microsoft Office; HRIS systems (e.g. PeopleSoft)
• Show a customer-focused attitude, with a high level of professionalism and discretion
• Have excellent communication, people skills, and aptitude in problem-solving
• Are able to work in a team with a result-driven approach
• Can communicate clearly, write well and speak eloquently.
• Possess an extraordinary mind and love to use it.