Human Resources and Administration Team Leader at Norwegian Refugee Council (NRC)

Responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents 
• Promote and share ideas for improvement of the support function
• Ensure development and implementation of administrative systems and procedures
• Ensure adherence to NRC policies and the national labour law in all processes and procedures 
• Supervise the HR/Admin team at the area office level; responsible for individual meetings, development, and review of the team performance 
• Ensure that staff records in all field offices in the area are up to date and filed appropriately in the HR personnel file archive
• Responsible for implementation of HR policies and procedures
• Responsible for managing the NRC people Solution at the Area Level
• Ensure that all recruitments at the area level are followed up from start till finish
• Support hiring manager with new staff orientation and induction process.
• Coordinate the team’s daily work tasks, improving processes and developing the team
• Support staff with the tools & procedures for performance management
• Oversee administrative responsibilities: accommodation booking, facility management, utilities, store management etc.
• Take the lead in vacancy announcements and longlisting of requested positions according to the approved organogram 
• Manage the HR/Admin budget for the area office and ensure spending according to plan and timeline.
• Advice in personnel conflicts/processes when relevant 
• Coordinate staff contract renewals, exits, introductions, training, staff benefits schemes etc. 
• Coordinate with relevant partners, suppliers, and authorities
• Any other duty assigned

Qualifications

Competencies 

The below competencies are important for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Generic professional competencies: 

These are skills, knowledge, and experience that are important for effective performance.

QUALIFICATIONS: 

• Three (3) year’s experience working as an HR/Admin personnel, from an Officer level and in a humanitarian/recovery context
• University degree in Human Resources / Business Management or any Social Sciences
• Previous experience working in complex and volatile contexts. 
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile 
• Fluency in English, both written and verbal 
• Good knowledge of the Nigerian Labor Law

Context/ Specific skills, knowledge, and experience: 

• Fluency in Hausa is an added advantage
• High-level competence in computer skills (Microsoft Office applications)

Behavioural competencies 

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect