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Job Description
Job Summary: Responsible for gathering and analyzing data from content providers, identifying and correcting deviations from the process. Also assists in providing an effective and efficient human resource generalist function that is aligned with departmental and company strategic goals.
Key Responsibilities:
Content Administration:
a.Manage relationships with all company content providers.
b.Keep status update on all content review, submission and development.
c.Manage invoicing and payment processes for all content providers.
d.Work with content writers and developers to review content messages.
e.Ensure that there is no loss of information when rephrasing text.
f.Assist content provider in developing content syllabus for new mobile SMS contents
g.Check and review all mobile SMS contents for all forms of errors, typos, spacing, grammatical errors etc.
h.Check to ensure all content are void of all forms of sexually explicit language, fraud.
i.Monitor and provide reports on how all mobile contents are performing.
Recruitment and Selection:
a.Assist in attracting, retaining and motivating staff.
b.Advertise vacancies, assess applications, interview applicants.
c.Assist in coordinating and managing the orientation of new employees, process probationary reviews, employee evaluations and terminations.
d.Assist to analyze the skills and qualities required for each particular job and develop job descriptions.
Skills Development:
a.Assist in identifying training /skills / competency needs within the organization.
b.Assist in coordinating career development, succession planning and talent management needs.
c.Submit the skills development plan within the prescribed timeframe.
d.Assist to Identify skills shortages and where there is need to improve and inform the HR & Admin Manager.
Employee Relations:
a.Assist to consult and advise management and staff on Labour relations issues.
b.Assist to ensure awareness on LRA, basic conditions of Employment Act and all other labour legislation.
HR Reporting and Administration:
a.Assist to manage company payroll administration.
b. Assist to compile monthly management reports on all key output areas of the position.
c.Perform related duties as assigned by the HR & Admin Manager.
Performance Management:
a.Assist to manage the company performance management process.
b.Assist in implementing performance management / talent management initiatives.
c.Ensure that all employees are informed of and trained in the application of the performance management model and system.
d.Monitoring, evaluating and reporting results.
Change Management
a.Assist in leading programs that are aimed at improving employee morale.
b.Assist in identifying and analyzing current organizational effectiveness.
c.Assist in initiating and implementing organizational surveys.
Policies and Procedures:
a.Assist in developing, updating and implementing all HR policies and procedures.
Budget & Cost Management
- Assist the HR & Admin. Manager with the development and implementation of HR & Admin. Budget
- Assist in driving HR related cost saving strategies.
Desired Qualities
Knowledge/Skills/Ability:
- Attention to details.
- Good planning and organizational skills.
- Analytical and decision making skills.
- Confidentiality, tact and discretion when dealing with people.
- Excellent administration skills.
- People management skills.
- Excellent communication skills (Verbal & written).
- Customer service orientated.
- Ability to make poise under pressure.
- Interpersonal skills.
- Excellent knowledge of spoken & written English and French Language.
- Proficiency in MS Office Applications especially MS Excel.
- Sound relationship management skills.
- Team player.
Minimum Qualification/Experience:
- Degree/or Diploma in Human Resources Management or equivalent.
- Minimum of approximately 3 years’ experience as a Content Administrator and 1 year experience in HR associate’s role.
- Must have an excellent command of written English Language.
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Job Description
Job Summary: Responsible for closing deals with Vendors/Operators and B2B, B2C clients to ensure product quality is in line with the demand and generating revenue by strategic & innovative methods.
Key Responsibilities:
- Close deals with Vendors / Operators and B2B, B2C clients to ensure product quality is in line with the demand.
- To generate revenue by strategic & innovative methods.
- Promote and sell VAS across various business channels.
- Work with the team to implement the strategic partner relationships tactic with the Operators, 3rd Party, Solution Providers and Content Providers for VAS Solution.
- Identify potential business alliances with Operators, 3rd Party, Solution Provider and Content Providers in coordination with the business objective.
- Establish projects and create planning / feasibility study for opening new business opportunities with the Operators, 3rd Party, Solution Provider and Content Providers.
- Establish activities on VAS with the Operators, 3rd Party, Solution Provider and Content Providers that will increase and generate revenue.
- Establish valuable business model approach to the Operators, 3rd Party, Solution Provider and Content Providers on VAS that would be indirectly beneficial to the company.
- Analyze VAS content on performance and advertisements.
- Manage and market content across Operators, 3rd Party, Solution Provider and Content Providers, building opportunity to generate revenue.
- Provide detailed reports & charts of project performance.
- Provide weekly, monthly and annual revenue reports of alliances with Operator, 3rd Party, Solution Providers and Content Providers that we have partnered with.
- To request & follow up monthly financial statement on revenue share for VAS Services of Operators, 3rd Party, Solution Provider and Content Providers.
- Identify and inform about the technical support required for the services being implemented.
- Responsible for developing relationship strategically focusing on the Operators, 3rd Party, Solution Provider and Content Providers.
- Undertake any other tasks as may be assigned from time to time by the Line Manager.
Desired Qualities
Knowledge/Skills/Ability:
- Good leadership ability
- Advanced Project Management Skills
- Strong Vendor management skills.
- Sound interpersonal skills
- Strong communication skills – Verbal & Written.
- Result-driven orientation.
- Proficiency in MS Office suites.
- Strong report writing skills.
- Sound relationship management skills.
- Willingness to work flexibly in response to changing organizational requirements.
- Understanding of and ability to work with policies and procedures of an organization
- Demonstrable initiative and attention to detail.
Education and Experience:
- Minimum of a First degree in any field.
- Advanced degree in VAS Project related field is desirable
- Minimum of 4 years’ experience in VAS.
- A sales/commercial background and must be able to establish solid relations across Vendors, Operators and 3rd party.
- Training and certification in Project Management is mandatory.
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Job Description
Job Summary: Assist to develop and establish quality assurance standards and measures within the organization. Also assist in gathering and analyzing data from content providers, identifying and correcting deviations from the process.
Key Responsibilities:
- Assist in managing relationships with all the company's content providers.
- Assist in keeping status update on all content review, submission and development.
- Assist in managing invoicing and payment processes for all content providers.
- Work with content writers and developers to review content messages.
- Ensure that there is no loss of information when rephrasing text.
- Assist content provider in developing content syllabus for new mobile SMS contents
- Check and review all mobile SMS contents for all forms of errors, typos, spacing, grammatical errors etc.
- Check to ensure all content are void of all forms of sexually explicit language, fraud.
- Assist in monitoring and providing reports on how all mobile contents are performing.
- Undertake any other tasks as may be assigned from time to time.
Desired Qualities
Knowledge/Skills/Ability:
- Excellent knowledge of spoken & written English
- Good knowledge of French Language.
- Attention to detail.
- Proficiency in MS Office Applications especially MS Excel
- Sound relationship management skills.
- Sound Interpersonal skills.
Education and Experience:
- University Degree in English Language preferred.
- Ability to read and write French language fluently is a plus.
- Proficiency in MS Office applications.
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Job Description
Job Summary: Management of projects with the goal of delivering every project on time, within budget and within scope.
Key Responsibilities:
- Coordinate internal resources and third party/vendors for the flawless execution of all projects.
- Ensure that all projects are delivered on-time, within scope and budget to meet the Company’s expectations.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Supervise and coordinate work of contractors to ensure that agreed work has been completed satisfactorily and follow up on delinquencies.
- Develop a detailed Project Monitoring Plan to track progress of all projects and report same to the MD at each milestone.
- Undertake strategic plan for future development in line with strategic business objectives and growth of the Company.
- Direct, coordinate and plan execution of essential central services such as office ambience, office remodeling/painting, facility maintenance and other building or major office equipment repairs to ensure seamless execution.
- Undertake all procurement in line with the approved specification and cost, and ensure maximum value for money is achieved.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
- Responsible for managing relationship with all stakeholders to ensure mutually beneficial relationship.
- Perform risk management to minimize project risks, and escalate high risks to the Management for joint deliberation and solution.
- Create and maintain comprehensive project documentation on all projects for future reference.
- Undertake any other tasks as may be assigned from time to time.
Desired Qualities
Knowledge/Skills/Ability:
- Organizational skills
- Analytical skills
- Well-developed interpersonal skills
- Numeracy skills
- Commercial awareness
- Communication skills
- Team working skills
- Diplomacy
- Ability to motivate people
- Management and leadership skills
Education and Experience:
- A University Degree in a related discipline.
- A minimum of 3 years working experience in project management in the building construction/facility management industry.
- Solid technical background with understanding and/or hands-on experience in building facility management.
- Strong working knowledge of Microsoft Office.
- PMP / PRINCE II certification is a plus.
Other Attributes: Candidate MUST be a MALE.
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Job Description
Job Summary: Assist in the management of projects with the goal of delivering every project on time, within budget and within scope.
Key Responsibilities:
- Assist to coordinate internal resources and third party/vendors for the flawless execution of all projects.
- Assist to ensure that all projects are delivered on-time, within scope and budget to meet the Company’s expectations.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Coordinate work of contractors to ensure that agreed work has been completed satisfactorily and follow up on delinquencies.
- Assist to develop a detailed Project Monitoring Plan to track progress of all projects and report same to the Project Manager at each milestone.
- Assist to direct, coordinate and plan execution of essential central services such as office ambience, office remodeling/painting, facility maintenance and other building or major office equipment repairs to ensure seamless execution.
- Participate in undertaking all procurement in line with the approved specification and cost, and ensure maximum value for money is achieved.
- Assist to manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
- Assist with the management of relationship with all stakeholders to ensure mutually beneficial relationship.
- Assist to perform risk management to minimize project risks, and escalate high risks to the Project Manager for joint deliberation and solution.
- Create and maintain comprehensive project documentation on all projects for future reference.
- Undertake any other tasks as may be assigned from time to time
Desired Qualities
Knowledge/Skills/Ability:
- Organizational skills
- Analytical skills
- Interpersonal skills
- Numeracy skills
- Commercial awareness
- Communication skills
- Team working skills
- Diplomacy.
Education and Experience:
- A University Degree in a related discipline.
- A minimum of 1 year working experience in project management in the building construction/facility management industry.
- Strong working knowledge of Microsoft Office.
- PMP / PRINCE II certification is a plus.
Other Attributes: Candidate MUST be a MALE.
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Job Description
Job Summary: Responsible for configuring, maintaining, and supporting the corporate IT hardware and software infrastructure.
Key Responsibilities:
- Maintains network and servers to ensure there is little, to no, unscheduled downtime.
- Provides strong and effective data security, configure firewalls, and restricts file permissions.
- Provides hardware and software troubleshooting for the Local/Wide Area Network.
- Researches and resolves application problems.
- Monitors applications and performance.
- Protects the company's systems against outside attacks from networks and viruses.
- Prepares and updates network documentation.
- Evaluates network hardware and software requirements and capabilities, submits Change Request, and performs updates.
- Defines network plan to include budget, cost priority, and risk assessment.
- Develops and implements disaster recovery plans.
- Analyzes, designs, and develops IT infrastructure.
- Provides employee facing IT helpdesk support.
- Monitors nightly backups.
- Manages, configures, and issues mobile devices (mainly iPhones).
- Configures new IT hardware including laptops and desktops.
- Performs IT related employee onboarding and exit processes per Standard Operating Procedures.
- Monitors monthly IT bills including mobile, phone, and internet.
- Undertake any other tasks as may be assigned from time to time.
Desired Qualities
Knowledge/Skills/Ability:
- Expert knowledge and experience with Microsoft Windows Server (2003, 2008 R2 & 2012).
- Expert knowledge of Exchange 2003, 2010, 2013, and Office 365.
- Sound knowledge of migrations from on premise Exchange to Office 365.
- Knowledge of Active Directory.
- Experience with Microsoft Lync.
- Experience with enterprise web security solutions and appliances.
- Experience with enterprise backup products (backup exec).
- Experience with SQL server Database 2005/2008/2012 backup and restore operations.
- Knowledge of various antivirus softwares and other network/systems security apparatus.
- Experience with VMware and/or HyperV.
- Experience with Deltek product installation and configuration.
- Proficient in Microsoft Office Word, Excel, PowerPoint, and SharePoint.
- Excellent oral and written communications skills.
Education and Experience:
- Bachelor’s Degree in Computer Science, Computer Engineering, ICT or other related field.
- A minimum of 3 years’ experience as a Windows System Administrator or related function.
- Microsoft MCSE certification
- Experience in windows server management is required
- Certification in Network Security is considered a plus.
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