ICT Administrator at Rembrandt Global Solutions (RGS)

Job Description

Job Summary: Responsible for configuring, maintaining, and supporting the corporate IT hardware and software infrastructure.

Key Responsibilities:

• Maintains network and servers to ensure there is little, to no, unscheduled downtime.
• Provides strong and effective data security, configure firewalls, and restricts file permissions.
• Provides hardware and software troubleshooting for the Local/Wide Area Network.
• Researches and resolves application problems.
• Monitors applications and performance.
• Protects the company's systems against outside attacks from networks and viruses.
• Prepares and updates network documentation.
• Evaluates network hardware and software requirements and capabilities, submits Change Request, and performs updates.
• Defines network plan to include budget, cost priority, and risk assessment.
• Develops and implements disaster recovery plans.
• Analyzes, designs, and develops IT infrastructure.
• Provides employee facing IT helpdesk support.
• Monitors nightly backups.
• Manages, configures, and issues mobile devices (mainly iPhones).
• Configures new IT hardware including laptops and desktops.
• Performs IT related employee onboarding and exit processes per Standard Operating Procedures.
• Monitors monthly IT bills including mobile, phone, and internet.
• Undertake any other tasks as may be assigned from time to time.

Desired Qualities

Knowledge/Skills/Ability:

• Expert knowledge and experience with Microsoft Windows Server (2003, 2008 R2 & 2012).
• Expert knowledge of Exchange 2003, 2010, 2013, and Office 365.
• Sound knowledge of migrations from on premise Exchange to Office 365.
• Knowledge of Active Directory.
• Experience with Microsoft Lync.
• Experience with enterprise web security solutions and appliances.
• Experience with enterprise backup products (backup exec).
• Experience with SQL server Database 2005/2008/2012 backup and restore operations.
• Knowledge of various antivirus softwares and other network/systems security apparatus.
• Experience with VMware and/or HyperV.
• Experience with Deltek product installation and configuration.
• Proficient in Microsoft Office Word, Excel, PowerPoint, and SharePoint.
• Excellent oral and written communications skills.

Education and Experience:

• Bachelor’s Degree in Computer Science, Computer Engineering, ICT or other related field.
• A minimum of 3 years’ experience as a Windows System Administrator or related function.
• Microsoft MCSE certification
• Experience in windows server management is required
• Certification in Network Security is considered a plus.