Quality Assurance Officer at Rembrandt Global Solutions (RGS)

Job Description

Job Summary: Assist to develop and establish quality assurance standards and measures within the organization. Also assist in gathering and analyzing data from content providers, identifying and correcting deviations from the process.

Key Responsibilities:

• Assist in managing relationships with all the company's content providers.
• Assist in keeping status update on all content review, submission and development.
• Assist in managing invoicing and payment processes for all content providers.
• Work with content writers and developers to review content messages.
• Ensure that there is no loss of information when rephrasing text.
• Assist content provider in developing content syllabus for new mobile SMS contents
• Check and review all mobile SMS contents for all forms of errors, typos, spacing, grammatical errors etc.
• Check to ensure all content are void of all forms of sexually explicit language, fraud.
• Assist in monitoring and providing reports on how all mobile contents are performing.
• Undertake any other tasks as may be assigned from time to time.

Desired Qualities

Knowledge/Skills/Ability:

• Excellent knowledge of spoken & written English
• Good knowledge of French Language.
• Attention to detail.
• Proficiency in MS Office Applications especially MS Excel
• Sound relationship management skills.
• Sound Interpersonal skills.

Education and Experience:

• University Degree in English Language preferred.
• Ability to read and write French language fluently is a plus.
• Proficiency in MS Office applications.