Latest Jobs at Reposebay Human Resources Limited

Responsibilities

• Manage all accounting transactions.
• Compile, reconcile, and report on all the company’s financial statements and books.
• Manage the company’s internal income and business expenditure accounts.
• Record transactions, compile data, and generate the company’s financial reports using income and expenditure data.
• Prepare budgets and financial forecasts and advise management towards strategic and informed decisions.
• Prepare a monthly financial report capturing the financial standing of the company towards better planning and decision.
• Analyze trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses.
• Follow up on invoices and ensure that customers make payment as at when due.
• Compute taxes and prepare tax returns.
• Any other duties assigned by the CEO.

Qualification

• Bachelor’s Degree in Accounting.
• Minimum of 3-5 years of professional experience; a similar experience in an automobile company will be an added advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
•  Attention to detail.
• Strong work ethics.

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Qualifications

• Bachelor's Degree or equivalent in a related field; additional education or certification in office administration is a plus.
• At least 3 years of relevant experience as an admin/ front desk.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail.
• Strong work ethics & reliability.

Remuneration
N70,000 - N100,000 Monthly.

Application Closing Date
23rd January, 2024.

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Responsibilities

• Collaborate with procurement officer to maintain record and organise office supplies stock.
• Schedule in-house and external events, maintain a corporate calendar and schedule and book meetings.
• Manage important and confidential company documents.
• Manage company database entry and client files.
• Provide support to clients and employees.
• Create reports on expenses and office budgets, on a regular basis.
• Writing emails, memos and letters.
• Create reports and presentations with statistical data as assigned.
• Follow-up with clients within a week of vehicle repair and confirm durability and sustainability of repairs.
• Carry out occasional feedback/survey with existing clients towards customer retention.
• Keep record and carry out basic bookkeeping tasks.
• Answering of phone calls and responding to messages & emails.
• Prepare daily workshop reports preceding all ongoing activities.
• Prepare job cards, and requisitions in liaison with the Workshop supervisor and Manager.
• Follow-ups on the status of requisitions involving both local purchases and all repairs.
• Maintenance of workshop personnel attendance record.
• Confirm payments from clients and make payments to vendors and delivery personnels for purchased items.
• Performing tasks including filing, printing and photocopying. and other administrative duties.

Qualifications

• Bachelor's Degree or equivalent in a related field; additional education or certification in office administration is a plus.
• At least 3 years of relevant experience as an admin.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail.
• Strong work ethics & reliability.

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Job Description

• As a Customer Experience Specialist at DriveMe, you will play a crucial role in ensuring our customers have a positive and seamless experience.
• You will be responsible for handling customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction.
• If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities
Customer Support:

• Respond to customer inquiries and provide assistance via various communication channels (phone, email, chat).
• Resolve customer issues and concerns promptly and effectively.
• Ensure a high level of customer satisfaction by delivering exceptional service.

Communication:

• Communicate with customers to gather feedback and insights to improve our services.
• Keep customers informed about the status of their requests and provide updates on service-related matters.

Problem-Solving:

• Identify and address customer concerns, escalating issues when necessary to ensure timely resolution.
• Collaborate with internal teams to find solutions and improve overall service quality.

Documentation:

• Maintain accurate and detailed records of customer interactions and transactions.
• Compile reports on common customer issues and feedback for continuous improvement.

Customer Education:

• Educate customers on DriveMe's services, features, and app functionality.
• Provide guidance on troubleshooting common issues and optimizing the customer experience.

Qualifications

• Candidates should possess Bachelor's Degrees with 4 - 7 years relevant work experience.
• Previous experience in a customer service or support role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with transportation technology and mobile applications is a plus.

Application Closing Date
23rd January, 2024.

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Job Description

• As a Valet Supervisor, you will be responsible for overseeing the day-to-day operations of our valet services.
• You will lead a team of valet attendants, ensuring a high level of customer service, efficiency, and professionalism in our valet operations.

Key Responsibilities
Supervision and Team Leadership:

• Lead and supervise a team of valet attendants, providing guidance, training, and performance feedback.
• Ensure the team delivers exceptional customer service to all clients.

Operational Excellence:

• Oversee the valet parking process, ensuring efficiency and adherence to standard operating procedures.
• Monitor and manage the flow of vehicles in and out of the facility.

Customer Relations:

• Interact with customers to ensure their needs are met and address any concerns or issues promptly.
• Foster a positive and professional relationship with clients.

Staff Scheduling and Coordination:

• Create and manage staff schedules, ensuring adequate coverage during peak hours.
• Coordinate staffing needs based on business demands.

Quality Control:

• Conduct regular inspections to ensure the cleanliness and organization of the valet area.
• Implement and enforce quality control measures to maintain high service standards.

Qualifications and Skills

• Candidates should possess Bachelor's Degrees with 2 - 4 years relevant work experience.
• Previous experience in a supervisory role, preferably in the valet or hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team effectively.
• Strong organizational and multitasking abilities.
• Customer-focused with a commitment to providing exceptional service.
• Flexibility to work weekends and evenings as required.

Application Closing Date
16th January, 2024.

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Job Description

• We are seeking a Support Intern to join our team. As a Support Intern, you will play a crucial role in ensuring our customers have a positive experience by assisting them with their inquiries, providing information, and resolving issues.

Key Responsibilities
Customer Support:

• Respond promptly to customer inquiries through various channels, including email, chat, and phone.
• Assist customers with general information, booking-related questions, and issue resolution.
• Provide exceptional customer service to enhance the overall customer experience.

Problem Resolution:

• Investigate and resolve customer issues or complaints in a timely and efficient manner.
• Collaborate with internal teams to address and resolve complex customer problems.

Communication:

• Communicate effectively with customers to ensure a clear understanding of their needs.
• Keep customers informed about the status of their inquiries and resolutions.

Documentation:

• Maintain accurate and detailed records of customer interactions and transactions.
• Compile reports on common issues and feedback for process improvement.

Team Collaboration:

• Collaborate with other interns and team members to share knowledge and contribute to a positive work environment.

Qualifications

• Currently enrolled in a relevant Degree program or recently graduated.
• Strong communication skills, both written and verbal.
• Customer-focused with a positive attitude.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic computer skills and familiarity with customer support software is a plus.
• Eagerness to learn and contribute to a growing organization.

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Job Overview

• If you have a passion for creating memorable experiences and possess strong business development skills, we invite you to be a part of our vibrant and luxurious lounge environment.
• As a Business Development Executive, you will be responsible for driving business growth, fostering client relationships, and ensuring the continued success of our lounge.
• Your role will involve identifying new business opportunities, developing strategic partnerships, and enhancing our market presence.

Key Responsibilities
New Business Development:

• Identify and pursue new business opportunities to increase lounge revenue.
• Develop and execute strategies to attract new clients and partnerships.
• Conduct market research to stay informed about industry trends and customer preferences.

Client Relationship Management:

• Build and maintain strong relationships with existing clients and corporate accounts.
• Understand client needs and preferences to tailor lounge offerings accordingly.
• Ensure high levels of client satisfaction through proactive communication and excellent service.

Strategic Partnerships:

• Identify potential partners, sponsors, and collaborators to enhance the lounge's visibility and offerings.
• Negotiate and establish partnerships that align with the lounge's brand and image.

Sales and Marketing:

• Collaborate with the marketing team to create and implement effective promotional campaigns.
• Drive sales through targeted initiatives, events, and promotional activities.
• Monitor and analyze sales performance to identify areas for improvement.

Event Planning and Coordination:

• Work closely with the events team to plan and coordinate special events and promotions.
• Leverage events to attract new clients, enhance brand image, and increase revenue.

Qualifications

• Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Proven experience in business development, sales, or related roles in the hospitality industry.
• Excellent communication and negotiation skills.
• Strong understanding of the lounge and hospitality sector.
• Ability to work in a dynamic and fast-paced environment.
• Creative thinking and ability to develop innovative business strategies.

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Job Overview:

• As Head of Marketing and Sales, you will play a pivotal role in expanding our client base, driving revenue growth, and fostering strategic partnerships.
• You will be responsible for identifying new business opportunities, building and maintaining relationships with clients, and contributing to the overall success of our organization.

Key Responsibilities

• New Business Development: Identify and pursue new business opportunities in the online and logistics sectors. Conduct market research to stay informed about industry trends and competitor activities. Develop and execute strategies to acquire new clients and achieve sales targets.
• Client Relationship Management: Build and nurture strong relationships with existing clients to ensure satisfaction and retention. Collaborate with clients to understand their needs and tailor solutions that meet their business objectives. serve as the main point of contact for client inquiries and concerns.
• Strategic Partnerships: Identify and cultivate strategic partnerships that align with the company's goals. Negotiate and finalize partnership agreements to enhance our service offerings and market presence.
• Sales and revenue growth: Develop and implement effective sales strategies to drive revenue growth. meet and exceed sales targets through proactive sales activities and client acquisition.
• Collaboration: Work closely with cross-functional teams, including operations and marketing, to ensure seamless delivery of services and consistent messaging. Provide input on product and service enhancements based on client feedback and market trends.

Qualifications

• Candidates should possess B.Sc Degrees with 3 - 7 years relevant work experience.
• Proven experience in business development and sales, preferably in the online and logistics industries.
• Strong understanding of e-commerce, supply chain, and logistics processes.
• Excellent communication, negotiation, and presentation skills.
• Results-oriented with a track record of meeting or exceeding sales targets.