At Rexford Car Rentals, we don't compromise on quality and delivering on our promises; providing the absolute best in customer service while we continually aspire to be the leading Car Rental and Logistics company in Nigeria in the near future.
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Ensure all calls are answered and recorded for reference purposes.
Acting as the first point of contact for callers, answering emails and phone calls, passing messages on, or highlighting them for their manager’s attention.
Ensure all vehicles are inspected and in good condition before client use.
Ensure payment is made by client on time for reservation and booking, also keep track of itinerary in case of driver overtime.
Ensure calls and follow up on car vendor for drivers’ details are done swiftly.
Ensure to onboard and manage new car host effectively.
Ensure drivers details are sent to client promptly, whilst communicating to the drivers to prepare for the job.
Reporting to upper management and handling secretarial and administrative tasks.
Data entry, database maintenance, and record keeping of all cliental base.
Ensuring invoice is prepared, sent and document in our filing system.
Set up gathering areas for guests to make them feel welcome.
Assist to take pictures, videos and feedback from clients.
Keep notes and messages for the ceo.
Monitor and handle all social media platforms, responding to all enquiries.
Schedule video shoot with car host vehicle. Ensure to communicate date and time to the ceo and social media/content creator.
Manage the calendar and appointment scheduling for the ceo.
Keeps, prepares, and distributes minutes of meetings when conducted.
Reports, presentations, and letters must be typed, compiled, and prepared.
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