A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
I got the notice of a job opening on myjobmag.com that a firm named Bridges To Goodness Projects is in need of a Video Editor, I went in for an interview and after the screening and practical session I was offered the job with a good starting salary. Thanks Guys. On the other note I'm still waiting to hear from you guys about the project that I and the manager of myjogmag discussed on. Video Editor at Bridges To Goodness
Ogunduyi Temitope (But i will like to be referred to as Donmoac)