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  • Customer Care Jobs in Nigeria

  • Customer Service Agent at MAERSK

    MAERSK Jobs in Nigeria
    Job Summary The role of the Customer Service Agent is to own and manage the customer experience of his/her customers that are segmented into Care account. This includes onboarding new customers onto the Care platform while proactively monitoring and managing the end-[...]
    Date Posted: 18 Oct 2017
  • Customer Care Executive at Contec Global Infotech Limited

    Contec Global Infotech Limited Jobs in Nigeria
    Essential Duties and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines Maintainin[...]
    Date Posted: 17 Oct 2017
  • Front Desk/ Admin Executive at Contec Global Infotech Limited

    Contec Global Infotech Limited Jobs in Nigeria
    Essential Duties and Responsibilities Manages the Calendar of the Manager and senior team Performs day to -day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry[...]
    Date Posted: 17 Oct 2017
  • Assistant Manager, Client Service at HRLeverage Africa

    HRLeverage Africa Jobs in Nigeria
    Job Description We seek to recruit Assistant Manager, Client Service who will be responsible for ensuring client satisfaction with an organization's service by directing and controlling the processing and fulfillment of orders, investigating customer inquiries, and r[...]
    Date Posted: 19 Oct 2017
  • Customer Service Representative at ORIKI Group

    ORIKI Group Jobs in Nigeria
    Job Summary Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. Primary Responsibilities Resolve customer complaints via phone, email, mail,[...]
    Date Posted: 18 Oct 2017
  • Guest Relations Officer (Hotel) at eRecruiter Nigeria

    eRecruiter Nigeria Jobs in Nigeria
    Job Profile Customer relations officers are seen employed in most of the prestigious hotels. Customer relations officer plays a crucial role in creating a good will among the visitors by providing excellent services to its customers. Thus, he/she is responsible for mak[...]
    Date Posted: 17 Oct 2017
  • Client Communication Officer at Stanbic IBTC

    Stanbic IBTC Jobs in Nigeria
    Job ID: 28146 Location: Lagos Island, Lagos Job Purpose Responsible for treating and responding to emails received via the Pension Solution mailbox and handling live chats received via the website. All correspondence sent by clients are to be responded to within ap[...]
    Date Posted: 17 Oct 2017
  • Call Centre/Quality Assurance Agent at Prepaid Medicare Services Limited

    Prepaid Medicare Services Limited Jobs in Nigeria
    Job Ref: CCA-ABJ-10-17 Summary To answer and or/initiate customer calls, respond to customer needs in a professional, service-oriented manner and maintain the highest level of customer satisfaction by seeking first call resolution. Modelling effective communication s[...]
    Date Posted: 17 Oct 2017
  • Info Desk Officer at Inland Containers

    Inland Containers Jobs in Nigeria
    Job Description Monitors the expected time of container arrival (ETA) Updates and maintains databases such as mailing lists, contact lists and client information Provides excellent service to customers both in person and over the phone Converses with customers to[...]
    Date Posted: 17 Oct 2017
  • Quality Assurance Analyst at Ikeja Electricity Distribution Company

    Ikeja Electricity Distribution Company Jobs in Nigeria
    Reporting To: Head Customer Care Role Purpose Responsible for setting and maintaining quality standards, identifying gaps, communicating feedback and ensuring that activities are carried out in line with standard best practices. Responsibilities Develop and Im[...]
    Date Posted: 17 Oct 2017
  • Front Desk Officer at Axiom Learning Solutions Ltd

    Axiom Learning Solutions Ltd Jobs in Nigeria
    Minimum HND degree, 1-3 years work experience, must be computer literate (Microsoft skills), have strong administrative, presentation, sales, and entrepreneurial skills. Will manage the front desk and also assist with the retail arm of the business. Salary is N600,000 p[...]
    Date Posted: 16 Oct 2017
  • Customer Service Manager (e-LEARNING.) at Chips Bits & Bytes Limited (CBBL)

    Chips Bits & Bytes Limited (CBBL) Jobs in Nigeria
    General Purpose:Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.Main Job Responsibilities: develop and implement customer service policies and[...]
    Date Posted: 13 Oct 2017
  • Customer Service Executive at Lorache Consulting Limited

    Lorache Consulting Limited Jobs in Nigeria
    Responsibilities First line interaction with customers. Ensure customer's request/ concerns are attended, documented, and reported to management. Create content and engaging ideas for online campaigns Improve customer service experience, create engaged customers a[...]
    Date Posted: 13 Oct 2017
  • Front Desk Officer at Beckley Consulting Limited

    Beckley Consulting Limited Jobs in Nigeria
    Job Ref: BCL 170 Responsibilities Clerical and administrative support to management Coordination and implementation of office systems and procedures Data and correspondence management and filing Managing travels and appointments Mail dispatch and collection wit[...]
    Date Posted: 13 Oct 2017
  • Front Desk Officer at Quadrev

    Quadrev Jobs in Nigeria
    Job Description Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Hear and resolve complaints from customers or the public. Collect, sort, distribute, or prepare mail, messages Gr[...]
    Date Posted: 12 Oct 2017
  • Customer Service Officer (Intern) at Verite Microfinance Bank Ltd

    Verite Microfinance Bank Ltd Jobs in Nigeria
    Job Description Handle customers’ complaints, process orders and provide information about the bank’s products and services. Providing outstanding service to customers through all of your interactions. Assessing loan applications and making recommendati[...]
    Date Posted: 10 Oct 2017
  • Front Desk Officer at Fadac Resources

    Fadac Resources Jobs in Nigeria
    Job Description The front desk officer will Undertake all receptionist and clerical duties at the desk of the main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to[...]
    Date Posted: 09 Oct 2017
  • Customer Care Representative at Juan Industries Limited

    Juan Industries Limited Jobs in Nigeria
    Responsibilities Receives processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders. Initiates required action for response to customer service requests for order chang[...]
    Date Posted: 09 Oct 2017
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Jobs in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.

Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.

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well, well, well, done. monitoring and evaluation officer at HELDEF
lawali umar

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