Job Summary
Keep track of assigned accounts to identify outstanding debts
Plan a course of action to recover outstanding payments
Contact debtors to inquire of their
Description
Provide exceptional service to our walk in customers. The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries and ensu
Job Description:
As a Client Service Representative, you will play a pivotal role in ensuring the satisfaction and retention of our esteemed clientele.
Your primary responsibility will be to e
Responsibilities
Maintaining positive and professional attitude towards clients at all times.
Handle complaints, provide appropriate solutions and alternatives within the time limits.
Respon
Description
We are looking for smart and active Hausa-speaking customer service agents to join our team.
The ideal candidate loves talking to people, is customer-centric, and proactively
Job Purpose
As Customer Success Officer - Social media (social media customer service representative), you will interact and work with customers to answer questions and resolve any potential issues
Position Summary
S/he is responsible for the management of the end-end activities involved in receiving, escalating, and monitoring customers’ complaints, technical and commercial issues.
Role Summary
Husk is seeking a Customer Engagement Manager, who will be responsible for developing and implementing strategies to enhance Husk’s customer satisfaction, loyalty, and retenti
General Description
Station customers service ensure optimal customer satisfaction, working in collaboration with the Logistics Manager, accounting department and technical support team.
Stati
Responsibilities
Coordinating Monthly payroll
Overseeing day to day operations of the call centre
Monitoring attendance and promptness
Troubleshooting technical glitches or mishaps.
Ensu
Job Purpose
As Customer Success (Inbound/Outbound Calls), you will provide assistance to Moniepoint customers via Inbound Calls. Some of the key responsibilities for this role include developi
Job Summary
We are searching for a Relationship Officer with experience in the real estate industry who will work to improve trusting relationships with clients.
You will be responsible for de
Job Overview
We are looking for technology enthusiasts ready for a challenging career in a boutique software firm with a focus on infrastructure services, application development, project admini
This job entails you making outbound calls ,Upselling company's services to customers. Training will be provided for those without customer care background but are passionate about customer care.&
Responsibilities
We are looking for a highly motivated and customer-obsessed individual to join our team as an Onboarding Specialist.
As an integral part of our Customer Success team, you will
Responsibilities:
Responding promptly to customer inquiries via phone, email, and live chat
Resolving customer complaints and issues in a professional and efficient manner
Providing accurate
Job Description
Provide client support and handle client communications effectively.
Discuss business contracts and cost with clients.
Build connections on behalf of the company.
Ability t
Description
We are seeking a highly motivated, purpose-driven and personable client relationship manager to join their team. The client relationship manager is responsible for building and
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.