As the Customer Success Associate, you will be the first contact our agents and users make with nomba. You will be responsible for ensuring that our agents/users have a seamless support experience ove
Requirements
The customer service agent is the sales lead of the business.
He or She manages calls, identifies customers neeeds and sustains customer relationships.
He or she takes record of
Description
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs,
The ideal candidate will be confident, target-driven, customer centric and have a proven customer support experience.
Job Responsibilities
Identify and onboard viable agents/ locations for on
Our client is a world class Microfinance Bank licensed by the Central Bank of Nigeria, with a mission to empower micro- entrepreneurs and low-income earners by providing financial and social services
Job Brief
We are looking for a Sales Clerk to join our team and help customers find the items they are looking for along with answering any questions they have during their time shopping in our
Job Description
The ideal candidate would perform the following functions among others:
Check guests in and out of their rooms
Answer any questions guests have
Make recommendations for acti
JOB SUMMARY.
Promote the Company’s brand by cultivating lasting relationship with Key Customers.
Implementing policies to retain old customers, attract new ones and ensure customer satisfa
Job Description
We are looking for a competent Customer Service / Application Officer . This is a customer service position.
The position requires you to provide excellent customer service to
The Resolution team provides telephonic and online issue resolution support to parents, school staff, community members and members of the general public. This department is the first-line resolution
Responsibilities
Manages recovery of overdue loan.
Contacting customers daily/weekly and informing them of their overdue loans.
Following up with customers daily/weekly on previous payment r
Requirements
Candidates should possess a Bachelor's Degree in relevant fields with 2 - 4 years experience.
Must be smart and polite, proximity to lekki is important.
Role / Responsibilities
Process customer requests, parcel registration/collections and keep updated customer records.
Provide accurate, valid and complete information to customers.
Resolve c
Job Description
The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
The positi
Job Description
The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
The positi
Job Description
The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
The positi
Job Description
The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
The positi
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
