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Customer Care, Success and Service Jobs in Nigeria (Page 3)

      • Phone Collections Officer at PalmPay

      • Job Summary  The Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of ou
      • ₦50,000 - ₦100,000

      • Field Collections Officer at PalmPay

      • Job Summary  The Field Collections Officer will be responsible for visiting customers with overdue loan repayments, negotiating repayment arrangements, conducting field investigations, and
      • ₦100,000 - ₦150,000
        • 15 July location icon Lagos and 1 other locations

      • Call Verification Officer at PalmPay

      • Job Discription The Call Verification Officer will be responsible for conducting outbound verification calls to customers confirming information provided during onboarding and loan application

      • Customer Care Officer at ITM Services Limited

      • Requirement:   BSC in any discipline  Must have 1-2 years of experience in a customer-facing role  Must have good communication and interpersonal skills Proficient in b
        • 15 July location icon Bauchi and 2 other locations

      • Head - Customer Experience at MTN Nigeria

      • Reports to: Head, Banking Operations Company: MoMo Payment Service Bank (PSB) Mission To develop and lead the Customer Experience strategy across the organization, ensuring the delivery of s

      • Cashier at Foodco Limited

      • Location: Ojoo / Arulogun, Oyo Requirements 0-1 year of experience with a minimum of B.Sc/HND (Cashier).

      • Telesales Call Center Operator at Unateus

      • Role Description: Your work will primarily focus on telemarketing, order approval, upselling, and customer service. The position is results-driven, and success is measured through weekly perform
      • ₦150,000 - ₦200,000
        • 14 July location icon Lagos and 16 other locations

      • Payment Assistant at Newedge Finance Limited

      • Job Summary Receive and process customer payments accurately and promptly. Contact customers to remind them of due and overdue payments. Follow up on outstanding payments through phone calls
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.