Reports To: CEO
Job Overview:
The Customer Service and Workshop Coordinator will ensure smooth operations in the workshop by attending to customer inquiries, managing repairs and services, and p
Handle customer inquiries, complaints, orders, and transactions.
Maintain high customer satisfaction, generate leads, and ensure SLA compliance.
Provide knowledgeable support, refunds, and orde
The position
The Head, Contact Centre is responsible for leading and managing Renmoney’s contact center operations and sales initiatives. You will be responsible for overseeing the performanc
Job Description
The Loan Collector will be responsible for communicating with customers who are overdue on their loan payments.
This role involves contacting borrowers through phone calls, ema
Responsibilities
Host webinars
Design flyers for events
Host informative sections
Attend to prospects’ inquiries
Have a good knowledge of the school to be able to give accurate inf
We are hiring a customer care representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communicatio
Job Description
Identify and assess customers’ needs to achieve satisfaction
Attend to customer's order
Handle customer complaints, provide appropriate solutions and alternatives w
Job Summary
As our Customer Experience Specialist, you'll handle customer queries, analyze data for retention strategies, and manage multiple communication channels. This role is essential in e
Job Overview
Our client is seeking a proactive and detail-oriented Partner Success Associate to manage relationships with Health Maintenance Organizations (HMOs) and ensure the smooth processing
Requirements
Interested candidates should possess an OND / HND in relevant fields.
We are looking for suitable candidates to fill in the position of Customer Service Representative under the c
About the Role:
We are looking for a Customer Success Intern with superior oral & written communication skills and an unrelenting passion for customer satisfaction to join our team. As the C
Job Summary
Reporting to the Customer Service Lead, you will be the first point of contact for the Company’s clients, ensuring that their needs are met with professionalism and a fri
Job Summary
As our Customer Success Specialist, you will be critical in supporting and managing the users, drivers, and operators (transport companies and fleet owners) under your account. You will
Our client, a fast-growing culinary company which offers top-tier culinary products and catering services, is looking to hire a Customer Service Representative who will be the first point of contact f
Our client, a fast-growing culinary company which offers top-tier culinary products and catering services, is looking to hire a dynamic and passionate Customer Service Manager to lead their customer s
Job Requirements
Bachelor\'s degree in secretarial studies or other management science related field.
Minimum of 2 years post-NYSC experience as a receptionist in a formal business setting
Responsibilities
The CSM is responsible for leading a team of customer service officers who handle after-deployment engagement with customers
The CSM will engage all clients to ensure they uti
