Responsibilities :
Verify addresses that are assigned based on the location of the agent and report on the verification done.
Requirements :
Must have good communication skills&
Our client, a property development company is in need of the above role.
The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a
JOB PURPOSE
Responsible for overseeing and managing the end-to-end process of handling customer complaints
Ensuring timely resolution and implementing strategies to enhance overall customer sa
We are recruiting Customer service Agents for one of our client, a leading Telecommunication company.
Job description and responsibilities:
Call customers to upsell products and services
Ma
Job Purpose
To provide first level contact and convey resolutions to internal customer issues.
To escalate unresolved queries to the next level of support. To track, route and redirect issues
Job Objectives
Are you a dynamic and customer-focused professional looking for an opportunity to be part of a leading medical facility? Join our client team in the capacity of a Client Liaison t
Job Overview
Develop a positive customer experience and foster relationships;
This is a customer-facing role requiring strong empathy for users.
The ideal candidate is hands-on and results-o
Responsibilities
Effectively coordinate and track all activities occurring for each account assigned, starting from lead identification and tender generation up till final payment and cycle clos
Job Details
Update customers details
Make outbound calls.
Upsell/Sell product and services, place custom orders in computer system.
Provide customers with product and service information.
Responsibilities
Establish clear client retention goals
Process milestones for the clients and employees to work toward
Assist customers with setting up and navigating programs or software
Job Overview: We are seeking a highly experienced Senior Customer Service Representative (CSR) with a strong background in the beauty retail industry. The ideal candidate will possess a minimum of 5&n
SUMMARY
Our client in a telecommunication industry is hiring for the role of a customer care executive.
The ideal candidate would be responsible to provide product/service information, answer
Job Description
We are currently recruiting a Customer Service Representative. As an E-commerce customer service you are responsible for handling inquiries, complaints, and other issues from cus
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a
Mission:
Ensure top-quality client service and support in the areas of EB Products fulfillment and service management tasks.
Description:
Ensure zero bad debt on accounts through accurate
Responsibilities
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly
Job Responsibilities
Open and maintain customer accounts by recording account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.