User Acquisition & Compliance Assistant at CHRIVON

About the  job

• Support user acquisition and onboarding for inSmartio's marketplace while ensuring every expert and business passes rigorous KYC and KYB checks.
• You will balance conversion goals with compliance requirements, protecting trust and safety across the platform.

Key Responsibilities

• Process individual and business onboarding, including KYC and KYB verification
• Verify identity documents, business registration documents, and beneficial ownership information
• Conduct sanctions, PEP, and adverse media screening
• Perform customer due diligence (CDD) and enhanced due diligence (EDD) where required
• Maintain accurate compliance records, audit trails, and case notes
• Support user acquisition targets and onboarding queues while maintaining accuracy
• Collaborate with growth, operations, and compliance teams to improve onboarding workflows
• Escalate suspicious or high-risk cases according to internal policies.

What We're Looking For

• 1–2 years of experience in KYC/KYB, AML compliance, customer onboarding, or user acquisition
• Experience with identity verification tools (Sumsub, Onfido, Jumio, or similar) is an advantage
• Familiarity with sanctions/PEP screening and CDD/EDD processes
• Understanding of data privacy and confidentiality requirements for sensitive identity documents
• Strong attention to detail and ability to work with SLAs and high-volume queues
• Relevant AML/KYC certification or compliance training is a plus
• Fluent in English; French or Spanish is a plus.