Jobs at Chrivon Tech Solutions

Role Description

• The Chief Technology Officer (CTO) at CHRIVON is a full-time, on-site role based in Lagos State, Nigeria.
• The CTO will lead the overall technology vision and strategy, ensuring alignment with business objectives and market opportunities across diverse African regions.
• Day-to-day responsibilities include overseeing software and product development initiatives, guiding solution architecture, and directing the implementation of technology platforms that support digital transformation and innovation.
• The CTO will manage cross-functional technology teams, prioritize and deliver projects on time and within budget, and establish best practices for security, scalability, and performance.
• The role also involves collaborating with executive leadership, engaging with clients to understand their needs, evaluating emerging technologies, and driving continuous improvement in IT processes and capabilities.

Key Responsibilities

• Develop and execute the technology roadmap aligned with business goals
• Lead, build, and structure engineering teams across web, mobile, ERP, and platform functions
• Architect scalable, secure, and resilient SaaS and mobile platforms
• Oversee cloud infrastructure, DevOps, and CI/CD strategy
• Ensure security, compliance, and data protection across all products (SOC 2, ISO 27001, GDPR, or similar)
• Manage engineering budgets, vendor relationships, and technology procurement
• Collaborate with the CEO, board, and investors on technology strategy and reporting
• Foster engineering culture, innovation, and cross-functional collaboration.

Qualifications

• Strong background in Software Development and Product Development, with experience leading engineering teams and building scalable solutions.
• Proficiency in IT Strategy and Architecture, including designing technology roadmaps and enterprise architectures aligned with business goals.
• Demonstrated expertise in Project Management, with a track record of delivering complex, multi-stakeholder technology initiatives.
• Experience in digital transformation, cloud technologies, and data-driven decision-making within fast-paced or emerging markets.
• Proven leadership skills, including mentoring diverse teams, stakeholder management, and effective cross-cultural communication.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• Familiarity with African regulatory, commercial, and technology landscapes; prior experience working across African markets is an advantage.
• Strong analytical and problem-solving abilities, with a focus on innovation, security, and long-term scalability.

What We're Looking For:

• 10+ years of software engineering experience, with 5+ years in a CTO, VP Engineering, or Head of Technology role
• Proven experience scaling SaaS and mobile products from early stage to growth or enterprise scale
• Hands-on or leadership experience with ERP systems and integrations
• Deep expertise in cloud platforms (AWS, Azure, or GCP), microservices, and modern development frameworks
• Experience building and managing engineering teams of 15+ people
• Strong understanding of security, compliance, and data protection in SaaS environments
• Experience working with a CEO, board, or investors
• Fluent in English; French or Spanish is a plus.

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Key Responsibilities

• Monitor SIEM, EDR, and threat intelligence platforms for security events across cloud and on-premise environments
• Investigate and respond to security incidents, including containment, eradication, and recovery
• Perform proactive threat hunting using MITRE ATT&CK and detection engineering techniques
• Develop and tune detection rules, alerts, and SOAR playbooks
• Collaborate with engineering and DevOps teams to embed security into the development lifecycle
• Document incidents, produce post-incident reports, and recommend remediation improvements
• Mentor junior analysts and contribute to SOC process maturity

What We're Looking For

• 5+ years of SOC experience, with at least 2 years at a senior level
• Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar)
• Proficiency with EDR/XDR tools (CrowdStrike, Defender for Endpoint, SentinelOne, or similar)
• Experience with SOAR platforms, detection engineering, and threat hunting
• Strong knowledge of cloud security monitoring (AWS, Azure, or GCP)
• Relevant certifications such as GCIA, GCIH, GCFA, CISSP, or equivalent
• Excellent communication skills in English; French or Spanish is a plus.

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Role Description

• The Personal Assistant to the Chief Executive Officer is a full-time, on-site role based in Lagos State, Nigeria.
• This role supports the CEO with comprehensive executive and personal assistance, including managing calendars, scheduling meetings, coordinating travel, and organizing events and appointments.
• The Personal Assistant handles correspondence, prepares documents and presentations, maintains records, and ensures the CEO is briefed and prepared for engagements.
• Day-to-day responsibilities include managing confidential information, prioritizing tasks, liaising with internal and external stakeholders, and ensuring efficient workflow around the CEO’s activities.
• The role requires a proactive approach, strong attention to detail, and the ability to anticipate needs in a fast-paced, high-growth environment.

Key Responsibilities

• Manage the CEO's calendar, appointments, and priorities across multiple time zones
• Coordinate complex domestic and international travel, including visas, itineraries, and last-minute changes
• Schedule and prepare materials for board meetings, leadership retreats, and investor meetings
• Take minutes and track action items for executive meetings
• Manage the CEO's inbox and draft correspondence on behalf of the CEO
• Liaise with internal teams, clients, investors, and external partners
• Handle confidential documents and sensitive information with discretion
• Support expense reporting and administrative coordination

Qualifications

• Candidates should possess strong Executive Administrative Assistance and Administrative Assistance skills for supporting high-level leadership and managing complex workloads.
• Candidates should possess effective Personal Assistance and Diary Management skills to organize schedules, appointments, and personal tasks for the CEO.
• Candidates should possess solid Clerical Skills to handle documentation, filing, correspondence, and basic office procedures accurately.
• Relevant experience in supporting senior executives, ideally within technology, consulting, or professional services environments.
• Excellent written and verbal communication skills, with the ability to interact professionally with stakeholders at all levels.
• Strong organizational and time-management abilities, with demonstrated capability to prioritize and manage multiple tasks simultaneously.
• High level of discretion, integrity, and professionalism in managing sensitive and confidential information.
• Proficiency in office productivity software (e.g., word processing, spreadsheets, presentation tools, email and calendar applications).
• Minimum of a diploma or degree in Business Administration, Management, or a related field is preferred.

What We're Looking For:

• 3+ years of experience as a Personal Assistant or Executive Assistant to a CEO or C-level executive
• Experience in a SaaS, technology, or ERP company is preferred
• Proficiency with Google Workspace, Microsoft 365, Slack, Notion, and scheduling tools
• Proven ability to manage complex travel, calendars, and competing priorities
• Strong discretion and experience handling confidential information
• Excellent organizational and communication skills
• Fluent in English; French or Spanish is a plus.

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Role Description

• The Human Resources Manager is a full-time, on-site role based in Lagos State, Nigeria.
• This role is responsible for overseeing end-to-end HR operations, including recruitment, onboarding, performance management, and employee relations.
• The Human Resources Manager will develop and implement HR policies, support leadership in workforce planning, and ensure compliance with local labor laws and company standards.
• Daily responsibilities include managing HR records, coordinating training and development initiatives, guiding managers on people-related matters, and fostering a positive, inclusive workplace culture.
• The role also involves collaborating with cross-functional teams to align HR strategies with CHRIVON’s growth and digital transformation objectives.

Key Responsibilities

• Develop and implement HR strategies aligned with company growth and culture goals
• Lead end-to-end recruitment for technical and non-technical roles, including software engineers, QA, and operations staff
• Manage onboarding, performance management, employee relations, and offboarding processes
• Develop and maintain HR policies, employee handbooks, and compliance frameworks
• Oversee compensation, benefits, and payroll coordination
• Implement and manage HRIS and ATS tools
• Use HR metrics and analytics to inform business decisions
• Mentor and manage the HR team as the company scales.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field; professional HR certification is an advantage.
• Strong expertise in core HR functions, including recruitment, onboarding, performance management, and employee relations.
• Proficiency in HR policy development, compliance with Nigerian labor regulations, and workplace conflict resolution.
• Experience with HR information systems (HRIS), documentation management, and basic HR data analysis and reporting.
• Skills in training coordination, talent development, and supporting leadership with workforce planning and organizational development.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to work collaboratively across teams.
• Proven ability to handle confidential information with discretion and demonstrate sound judgment in sensitive situations.
• Prior experience as an HR Manager or in a senior HR generalist role, preferably within a technology, consulting, or fast-paced business environment.

What We're Looking For:

• 5+ years of HR management experience, preferably in a SaaS, technology, or ERP company
• Experience recruiting technical roles and managing HR operations for remote or multi-location teams
• Strong knowledge of Nigerian labour law and HR compliance
• Experience with HRIS and ATS platforms (BambooHR, Workday, Zoho People, Greenhouse, or similar)
• Proven ability to handle complex employee relations and conflict resolution
• Relevant certifications such as CIPM, CIPD, SHRM-CP/SCP, or HRCI are a plus
• Excellent communication skills in English; French or Spanish is a plus.

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Role Description

• This is a full-time, on-site Accountant role based in Lagos State, Nigeria.
• The Accountant will manage day-to-day financial operations, including bookkeeping, general ledger entries, and account reconciliations.
• esponsibilities include preparing financial statements, monitoring cash flow, managing payables and receivables, and assisting with budgeting and forecasting.
• The role involves ensuring compliance with local regulations, supporting tax filings, and maintaining accurate financial records for audits and internal reviews.
• The Accountant will collaborate with cross-functional teams to provide financial insights, support project and operational decision-making, and contribute to continuous improvement of financial processes and systems.

Key Responsibilities

• Manage general ledger, accounts payable, accounts receivable, and bank reconciliations
• Prepare monthly, quarterly, and annual financial statements (P&L, balance sheet, cash flow)
• Handle tax filings, statutory remittances, and compliance with local regulations
• Support SaaS revenue recognition, deferred revenue tracking, and recurring billing processes
• Assist with budgeting, forecasting, and variance analysis
• Support external audits and maintain audit-ready financial records
• Maintain accurate records in accounting or ERP software
• Prepare financial reports and dashboards for management

Qualifications

• Strong skills in financial accounting, bookkeeping, and general ledger management.
• Proficiency in financial reporting, budgeting, and forecasting.
• Experience with account reconciliation, cash flow management, and payroll processing.
• Knowledge of Nigerian tax laws, regulatory compliance, and audit preparation.
• Ability to use accounting software and spreadsheet tools (e.g., ERP systems, Excel).
• Excellent analytical, problem-solving, and numerical skills.
• High level of integrity, attention to detail, and accuracy in financial documentation.
• Effective communication and collaboration skills for working with cross-functional teams.
• Bachelor’s degree in Accounting, Finance, or a related field; professional certification (e.g., ACA, ACCA) is an advantage.
• Relevant experience in corporate or consulting environments, preferably within technology or digital services sectors.

What We're Looking For:

• 3+ years of accounting experience, preferably in a SaaS, technology, or ERP-driven business
• Proficiency with accounting software (QuickBooks, Xero, Sage, Zoho Books, SAP, or NetSuite)
• Strong knowledge of IFRS or local GAAP; experience with SaaS revenue recognition (IFRS 15 / ASC 606) is an advantage
• Experience with tax filings, reconciliations, and audit support
• Advanced spreadsheet and financial analysis skills
• Relevant certifications such as ICAN, ACCA, CPA, or CIMA are a plus
• Fluent in English; French or Spanish is a plus.

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Role Description

• The Customer Service Specialist is a full-time, on-site role based in Lagos State, Nigeria.
• This role is responsible for handling customer inquiries via phone, email, and other channels, ensuring timely and accurate responses.
• The specialist will resolve issues, provide product and service information, and maintain detailed records of customer interactions.
• Day-to-day tasks include monitoring customer feedback, supporting escalation processes, and collaborating with internal teams to improve overall customer experience.
• The role also involves following established service procedures, maintaining professional communication standards, and contributing to continuous improvement of customer support processes.

Key Responsibilities

• Support customers across live chat, email, phone, WhatsApp, and in-app messaging
• Troubleshoot technical issues and escalate bugs to product and engineering teams
• Measure and improve customer satisfaction (CSAT, NPS, CES)
• Create and maintain knowledge base articles, FAQs, and help documentation
• Support customer onboarding, training, and product adoption
• Handle escalations from frustrated customers and manage expectations
• Use customer feedback and data to drive process improvements
• Collaborate with product and engineering teams to resolve issues and communicate fixes.

Qualifications

• Candidates should possess strong Customer Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
• Candidates should possess experience in enhancing Customer Satisfaction and Customer Experience through empathetic, solution-focused interactions.
• Candidates should possess excellent Phone Etiquette and clear verbal and written communication skills.
• Candidates should possess proficiency in using customer relationship management (CRM) or ticketing systems and basic office software.
• Candidates should possess strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced, client-focused environment.
• Candidates should possess a high school diploma or equivalent; a tertiary qualification in business, communications, or a related field is an advantage.
• Candidates should possess prior experience in customer-facing roles; experience within technology or consulting environments in Africa is beneficial.

What We're Looking For:

• 2+ years of customer support or customer experience experience, preferably in SaaS, web, mobile, or ERP
• Experience with CX platforms such as Zendesk, Freshdesk, Intercom, or HubSpot Service Hub
• Strong troubleshooting and escalation management skills
• Experience with CSAT/NPS measurement and customer feedback programs
• Excellent written and verbal communication skills
• Ability to work shifts, weekends, or on-call rotations across time zones
• Fluent in English; French or Spanish is a plus.

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Key Responsibilities

• Design and execute test plans for Android and iOS applications
• Perform functional, regression, usability, compatibility, and performance testing
• Identify, document, and track bugs through to resolution using bug tracking tools
• Test across devices, OS versions, screen sizes, and network conditions
• Collaborate with developers to reproduce and resolve issues
• Contribute to mobile test automation and CI/CD integration where applicable
• Maintain clear testing documentation and release reports

What We're Looking For

• 2+ years of mobile testing experience (Android and/or iOS)
• Experience with manual testing and mobile test automation tools (Appium, Espresso, XCUITest, or similar)
• Familiarity with API testing and backend integration testing for mobile apps
• Knowledge of agile development and bug tracking tools (Jira, TestRail, or similar)
• Experience testing SaaS, ERP, or marketplace applications is an advantage
• ISTQB or mobile testing certification is a plus
• Fluent in English; French or Spanish is a plus.

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About the  job

• Support user acquisition and onboarding for inSmartio's marketplace while ensuring every expert and business passes rigorous KYC and KYB checks.
• You will balance conversion goals with compliance requirements, protecting trust and safety across the platform.

Key Responsibilities

• Process individual and business onboarding, including KYC and KYB verification
• Verify identity documents, business registration documents, and beneficial ownership information
• Conduct sanctions, PEP, and adverse media screening
• Perform customer due diligence (CDD) and enhanced due diligence (EDD) where required
• Maintain accurate compliance records, audit trails, and case notes
• Support user acquisition targets and onboarding queues while maintaining accuracy
• Collaborate with growth, operations, and compliance teams to improve onboarding workflows
• Escalate suspicious or high-risk cases according to internal policies.

What We're Looking For

• 1–2 years of experience in KYC/KYB, AML compliance, customer onboarding, or user acquisition
• Experience with identity verification tools (Sumsub, Onfido, Jumio, or similar) is an advantage
• Familiarity with sanctions/PEP screening and CDD/EDD processes
• Understanding of data privacy and confidentiality requirements for sensitive identity documents
• Strong attention to detail and ability to work with SLAs and high-volume queues
• Relevant AML/KYC certification or compliance training is a plus
• Fluent in English; French or Spanish is a plus.

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Role Description

• This is a full-time, on-site Frontend Developer role based in Lagos State, Nigeria.
• The Frontend Developer will design, build, and optimize user interfaces for web applications, ensuring they are responsive, accessible, and aligned with modern UI/UX best practices.
• Daily tasks include translating design mockups into clean, maintainable code, collaborating with backend developers and designers, and integrating APIs to deliver seamless user experiences.
• The role involves debugging and troubleshooting frontend issues, improving performance, and ensuring cross-browser and cross-device compatibility.
• The Frontend Developer will also contribute to technical documentation, participate in code reviews, and support continuous improvement of development standards and processes.

Key Responsibilities

• Develop responsive web applications using modern JavaScript frameworks (React, Vue.js, or Angular)
• Build reusable components and maintain a scalable front-end architecture
• Integrate front-end applications with RESTful APIs and GraphQL services
• Ensure cross-browser compatibility, responsive design, and accessibility (WCAG)
• Optimize performance for Core Web Vitals and diverse network conditions
• Write and maintain unit, integration, and end-to-end tests
• Collaborate with designers, backend engineers, and product managers in an agile environment.

Qualifications

• Candidates should possess strong Front-End Development skills, including proficiency in modern JavaScript frameworks, HTML, and CSS.
• Candidates should possess Web Development experience, covering the full lifecycle from implementation to optimization of web applications.
• Candidates should possess Responsive Web Design capabilities to ensure high-quality experiences across devices and screen sizes.
• Candidates should possess general Software Development skills, including version control (e.g., Git), testing, and debugging practices.
• Candidates should possess a foundational understanding of Back-End Web Development concepts to effectively collaborate with backend teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience working with RESTful APIs, component-based architecture, and UI/UX principles is beneficial.
• Strong problem-solving abilities, attention to detail, and capacity to work collaboratively in a diverse, fast-paced environment.

What We're Looking For:

• 3+ years of front-end development experience in a SaaS or product environment
• Proficiency in HTML5, CSS3, JavaScript (ES6+), and TypeScript
• Experience with at least one modern framework (React, Vue.js, or Angular)
• Familiarity with state management, build tools (Vite, Webpack), and testing frameworks (Jest, Cypress, Playwright)
• Experience with design systems or component libraries (Material UI, Ant Design, Storybook)
• Understanding of accessibility and performance best practices
• Fluent in English; French or Spanish is a plus.

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About the job

• Coordinate inSmartio App. You will keep cross-functional teams aligned, track deliverables, manage timelines, and ensure projects are delivered on scope, on time, and to the quality standards our customers expect.

Role Description

• The Information Technology Project Coordinator is a full-time, on-site role based in Lagos State, Nigeria.
• This role is responsible for coordinating IT projects from planning through execution, including tracking timelines, milestones, and deliverables, and ensuring alignment with business objectives.
• The coordinator will support project managers, maintain project documentation, facilitate meetings, and communicate status updates to stakeholders.
• Day-to-day tasks include collaborating with cross-functional teams, assisting with resource scheduling, monitoring risks and issues, and following up on action items to keep projects on track.
• The role also involves supporting the implementation of technology solutions, adhering to Chrivon’s standards and methods, and contributing to continuous improvement of project processes.

Qualifications

• Candidates should possess strong project coordination and project management skills, including organizing tasks, managing timelines, and supporting multiple initiatives.
• Candidates should possess solid information technology knowledge, with familiarity in IT systems, software implementation, and digital transformation environments.
• Candidates should possess analytical skills for interpreting data, identifying risks, and supporting decision-making in project delivery.
• Candidates should possess effective communication skills for interacting with technical and non-technical stakeholders, documenting requirements, and providing clear status reports.
• Relevant qualifications such as a bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field are beneficial.
• Experience with project management tools, basic understanding of SDLC or agile practices, and the ability to work collaboratively in a fast-paced environment are advantageous.
• Strong attention to detail, problem-solving abilities, and a proactive approach to managing tasks and stakeholder expectations will be highly valued.