RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer succes... read mores, appointment booking, and data analytics. We are the #1 CX platform in Africa.
The ideal candidate will be responsible for maintaining the high quality standards of our software solutions by carrying out rigorous testing and contributing to the continuous improvement of our d
Responsabilities:
Build up and supervise the R&D team in the search for new innovations and improvements to existing products.
Propose annual and multi-year research and development (R&
Responsabilities:
Exploit and interpret data.
Translate business problems into mathematical and statistical ones, in order to provide reports to guide management decision-making.
Improve per
Responsabilities:
Develop and implement a comprehensive partner management strategy that aligns with the organization’s objectives.
Plan and execute campaigns to promote the organization
Responsibilities :
You will be part of the Customer Success & TechOps team
Motivated and team spirit.
Understand customer requirements and functional specifications.
Ability to unders
As part of our ongoing expansion, RightCom, a leader in customer experience management in Africa, is looking for a dedicated, passionate and detail-oriented Customer Success Associate who loves SaaS p
As part of its expansion and to support its continued growth, RightCom is looking for a competent and dynamic Senior Project Manager. This role is crucial to the planning, execution and monitoring of
RightCom, a pioneer in Customer Experience Management (CX) in Africa, is looking to integrate a competent, passionate and thorough Enterprise Account Manager. This role is strategic to our mission of
We are looking to strengthen our HR team with a proactive and strategic HR Business Partner. This role is essential to align HR strategies with business objectives, ensuring optimal human resources ma
Responsibilities:
Manage the Help Desk, ensuring that all problems and support requests are resolved quickly and efficiently.
Develop and implement strategies to continuously improve the IT su
RightCom is is looking for a proactive, passionate and meticulous Sales Account Executive. This position is of strategic importance in our mission to deliver innovative CX solutions and expand our cus
We are looking for a dynamic and organized Sales Administrator to support our sales team. This role is fundamental to ensuring the smooth running of sales operations and the administrative efficien
The ideal candidate will be responsible for maintaining the high quality standards of our software solutions by carrying out rigorous testing and contributing to the continuous improvement of our d
We are looking for a talented Content marketing and community manager to build and grow our platform for more cx conversations in Africa.
Responsabilities
Engage with our visitors and pr
We are looking for a talented PR & Communications Manager who is passionate and detail-oriented to build and lead the PR & Comms team to grow recognition of RightCom as the leading customer
Job Summary
As a Customer Success Associate, you’ll work directly with your team to provide fast, helpful and thorough assistance to our clients.
Our ideal candidate is a curious, empath
