RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer succes... read mores, appointment booking, and data analytics. We are the #1 CX platform in Africa.
About the role
We are looking for a Reconciliation Analyst who will be responsible for ensuring that our client's financial records are accurate and up-to-date. This includes reconciling ban
Responsibilities
Front End Development
Implement UI/UX components from Figma or other design tools.
Build responsive, optimized applications in HTML, CSS, and JavaScript (React.js, Vue.js,
Responsibilities
Sales & Business Development
Build and manage a robust pipeline of enterprise opportunities.
Conduct consultative sales conversations, from prospecting to deal closure.
Key Responsibilities
Solution Design & Demonstration
Lead product demos, proof of concepts, and technical presentations tailored to client requirements.
Translate business requirements
Responsibilities
Partner Enablement & Support
Onboard new partners and ensure full understanding of RightCom solutions and sales processes.
Design and execute partner training, certific
Responsibilities
Brand & Communications
Build and own a robust marketing and growth strategy for Anglophone Africa region.
Create marketing collateral including brochures, videos, and c
Job Description Summary:
The Key Account Manager is a key driver of client success, responsible for managing relationships, overseeing account strategy, and identifying opportunities for growth.
The ideal candidate will be responsible for maintaining the high quality standards of our software solutions by carrying out rigorous testing and contributing to the continuous improvement of our d
Responsabilities:
Build up and supervise the R&D team in the search for new innovations and improvements to existing products.
Propose annual and multi-year research and development (R&
Responsabilities:
Exploit and interpret data.
Translate business problems into mathematical and statistical ones, in order to provide reports to guide management decision-making.
Improve per
Responsabilities:
Develop and implement a comprehensive partner management strategy that aligns with the organization’s objectives.
Plan and execute campaigns to promote the organization
Responsibilities :
You will be part of the Customer Success & TechOps team
Motivated and team spirit.
Understand customer requirements and functional specifications.
Ability to unders
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RightCom, a pioneer in Customer Experience Management (CX) in Africa, is looking to integrate a competent, passionate and thorough Enterprise Account Manager. This role is strategic to our mission of
We are looking to strengthen our HR team with a proactive and strategic HR Business Partner. This role is essential to align HR strategies with business objectives, ensuring optimal human resources ma
Responsibilities:
Manage the Help Desk, ensuring that all problems and support requests are resolved quickly and efficiently.
Develop and implement strategies to continuously improve the IT su
RightCom is is looking for a proactive, passionate and meticulous Sales Account Executive. This position is of strategic importance in our mission to deliver innovative CX solutions and expand our cus
