Pre-Sales Engineer, Anglophone Africa at RightCom

Key Responsibilities

Solution Design & Demonstration

• Lead product demos, proof of concepts, and technical presentations tailored to client requirements.
• Translate business requirements into solution architectures leveraging RightCom XP and related technologies.

Collaboration & Support

• Partner closely with Sales, Product, and Implementation teams to ensure solution alignment and delivery readiness.
• Provide technical inputs for proposals, RFP responses, and client documentation.

Continuous Improvement

• Gather market feedback and relay insights to the product team for continuous platform enhancement.
• Stay up to date on CX trends, SaaS tools, and digital transformation technologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 3–5 years of experience in pre-sales, solutions consulting, or technical account management.
• Excellent presentation, documentation, and communication skills.
• Strong understanding of SaaS, APIs, and customer engagement platforms.
• Ability to simplify complex concepts for non-technical audiences.