Job Offers at RightCom

Responsibilities

Brand & Communications

• Build and own a robust marketing and growth strategy for Anglophone Africa region.
• Create marketing collateral including brochures, videos, and client success stories.
• Support event planning, sponsorships, and PR initiatives to position RightCom as an industry thought leader.

Campaign Management

• Develop and execute digital and offline marketing campaigns aligned with business goals.
• Manage content calendars, email campaigns, and social media presence.

Partner Management 

• Oversee outsourced marketing campaigns by marketing, PR and media agencies amongst others.
• Report partner performance to management and track ROI ensuring RightCom gets value on investments. 

Analytics & Reporting

• Track campaign performance and optimize ROI through data-driven insights.
• Maintain consistent brand voice across all channels.

Qualifications

• Bachelor’s degree in Marketing, Communications, or related field.
• 2–5 years of B2B marketing experience, preferably in SaaS or tech.
• Fluent in both French and English
• Strong digital marketing skills (SEO, social media, automation, analytics).
• Excellent writing and storytelling abilities.
• Creative mindset with attention to detail and results.

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Responsibilities

Partner Enablement & Support

• Onboard new partners and ensure full understanding of RightCom solutions and sales processes.
• Design and execute partner training, certification, and performance monitoring programs.

Operational Excellence

• Coordinate partner agreements, incentive programs, and reporting cycles.
• Maintain accurate partner data and performance dashboards.

Collaboration

• Work with Marketing and Sales to co-develop campaigns and joint go-to-market initiatives.
• Serve as a key liaison between partners and internal teams for escalations or support needs.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2–4 years of experience in partner/channel operations or sales coordination.
• Strong organizational, communication, and multitasking abilities.
• Familiarity with CRM systems (e.g., HubSpot, Salesforce, Zoho CRM, Zoho Bigin, etc).
• Analytical mindset with ability to track and report on partner performance.

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Key Responsibilities

Solution Design & Demonstration

• Lead product demos, proof of concepts, and technical presentations tailored to client requirements.
• Translate business requirements into solution architectures leveraging RightCom XP and related technologies.

Collaboration & Support

• Partner closely with Sales, Product, and Implementation teams to ensure solution alignment and delivery readiness.
• Provide technical inputs for proposals, RFP responses, and client documentation.

Continuous Improvement

• Gather market feedback and relay insights to the product team for continuous platform enhancement.
• Stay up to date on CX trends, SaaS tools, and digital transformation technologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 3–5 years of experience in pre-sales, solutions consulting, or technical account management.
• Excellent presentation, documentation, and communication skills.
• Strong understanding of SaaS, APIs, and customer engagement platforms.
• Ability to simplify complex concepts for non-technical audiences.

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Responsibilities

Sales & Business Development

• Build and manage a robust pipeline of enterprise opportunities.
• Conduct consultative sales conversations, from prospecting to deal closure.
• Achieve and exceed monthly and quarterly revenue targets.

Client Relationship Management

• Maintain strong, long-term relationships with key decision-makers.
• Conduct regular business reviews to ensure satisfaction and identify upsell opportunities to grow key accounts.

Collaboration

• Work with Pre-Sales Engineers for solution scoping and tailored demonstrations.
• Collaborate with Marketing and Partner Operations to execute go-to-market plans.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3–5 years of B2B sales experience, ideally in SaaS or CX technology.
• Proven track record of exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Experience managing enterprise accounts across multiple countries is an advantage.

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Responsibilities

Front End Development

• Implement UI/UX components from Figma or other design tools.
• Build responsive, optimized applications in HTML, CSS, and JavaScript (React.js, Vue.js, or equivalent).
• Ensure cross-browser compatibility and interface responsiveness.
• Integrate APIs with backend services.

Quality & Performance

• Optimize front-end performance (loading times, accessibility, SEO).
• Conduct unit and functional testing (Jest, Cypress, etc.).
• Identify and fix bugs, display issues, and interaction inconsistencies.

Collaboration & Agility

• Work closely with backend developers, designers, product managers, and QA teams.
• Actively participate in Agile rituals: daily stand-ups, sprint planning, reviews, retrospectives.
• Contribute to technical documentation and front-end best practices.

Continuous Improvement & Innovation

• Stay up to date on frontend development trends, frameworks, and tools.
• Suggest improvements in code, architecture, or user experience.
• Take part in code reviews and provide mentorship when needed.

Qualifications

• Experience: 2–5 years in frontend development on web projects in an agile environment.
• Tech stack: Strong proficiency in modern JavaScript (ES6+), HTML5, CSS3, and at least one major JS framework (React, Vue, or Angular).
• Knowledge of version control tools (Git), CI/CD workflows, and frontend testing methods.
• Eye for detail, design sensibility, and smooth user interaction.
• Team player with initiative and creativity.
• Professional proficiency in French and English.