Channel Account Manager at RightCom

Responsabilities:

• Develop and implement a comprehensive partner management strategy that aligns with the organization’s objectives.
• Plan and execute campaigns to promote the organization’s partnerships, thereby enhancing its brand.
• Manage all external partner communications to build positive relationships with key stakeholders.
• Manage and evaluate the performance of distribution partners, optimizing growth opportunities and partnership campaigns.
• Manage partner crisis communications and represent the organization when necessary.
• Monitor market trends and identify partnership opportunities and potential challenges.
• Organize events and ensure partner presence at conferences and media events.
• Actively oversee the reputation management of the company’s partnerships.
• Demonstrate the success and value of partnerships to the company.
• Manage the Partnerships Department budget and ensure effective use of resources.
• Encourage the sharing of best practices between partners in different countries.
• Work closely with sales and marketing teams to develop strategies and programs that enhance partner performance.
• Analyze partner performance, identify areas for improvement and implement solutions to maximize their effectiveness.
• Provide training and resources to ensure partners understand and effectively promote our products/services.
• Participate in strategic planning to anticipate market developments and adjust our partner strategies accordingly.

Qualifications:

• Master’s degree in marketing, communications, commerce, business management or related field.
• At least 4 years’ experience in partnership management, preferably in a technological sector.
• In-depth knowledge of the African market and partnership dynamics in the region.
• Experience working with international teams or global partnerships.
• Advanced computer skills required.
• Excellent communication, negotiation, relationship management, writing and presentation skills, with attention to detail and an eye for the big picture.
• Experience collaborating effectively on campaigns with partners across multiple teams.
• Experience with partner-related media events.
• Strong international networking experience and proactive networking attitude.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced, dynamic environment, with a proven track record of achieving ambitious goals.
• Ability to identify and collaborate with ambassadors and spokespeople is a plus.
• Speak fluently English or French