Jobs at Emerald Business Support Services (EmeraldBSS)

Job Description

• We are seeking a dynamic and strategic Head of Sales and Marketing to lead our revenue growth initiatives and brand positioning efforts.
• This role is responsible for developing and executing integrated sales and marketing strategies that drive business growth, enhance customer engagement, and strengthen market presence.
• The ideal candidate is a visionary leader with a proven track record in both B2B and B2C environments, capable of aligning cross-functional teams to achieve ambitious targets.

Responsibilities

• Develop and implement sales strategies to achieve revenue and market share goals
• Lead, mentor, and manage the sales team to drive performance and accountability
• Identify new business opportunities, partnerships, and channels for growth
• Monitor sales metrics and adjust strategies to optimize performance
• Build and maintain strong relationships with key clients and stakeholders
• Design and execute comprehensive marketing plans across digital, traditional, and experiential channels
• Manage marketing budgets and ensure ROI on campaigns and initiatives
• Collaborate with product, operations, and customer service teams to align messaging and customer experience
• Work closely with executive leadership to align sales and marketing goals with overall business objectives

Requirements

• Bachelor’s Degree in Marketing, Business Administration, or related field (MBA preferred)
• 8+ years of progressive experience in sales and marketing leadership roles
• Demonstrated success in developing and executing growth strategies
• Strong analytical skills and experience with CRM and marketing automation tools
• Exceptional leadership, communication, and interpersonal skills
• Ability to thrive in a fast-paced, results-driven environment.

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Summary

• We’re seeking a dynamic and strategic Human Resource Manager to lead our HR department and drive initiatives that support employee engagement, talent development, and organizational growth.
• The ideal candidate will be a people-first leader with a deep understanding of HR best practices, labor laws, and a passion for cultivating a positive workplace culture.

Responsibilties

• Develop and execute recruitment strategies to attract top talent
• Oversee the onboarding process to ensure a smooth transition for new hires
• Foster a positive work environment through conflict resolution and employee engagement
• Serve as a trusted advisor to staff and management on HR-related matters
• Implement performance appraisal systems and support managers in employee evaluations
• Identify training needs and coordinate professional development programs
• Ensure compliance with labor laws and internal policies
• Update and maintain the employee handbook and HR documentation
• Administer payroll, benefits, and compensation programs
• Conduct market research to ensure competitive salary structures
• Align HR initiatives with business goals and contribute to strategic planning
• Promote diversity, equity, and inclusion across the organization.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or related field (Master’s preferred)
• Minimum of 5 years of HR experience, with at least 2 years in a managerial role
• Strong knowledge of labor laws, HR systems, and best practices
• Excellent interpersonal, communication, and leadership skills
• HR certification (CIPM, SHRM-CP, SPHRI) is a plus.