Latest Jobs at Alan & Grant

Job Summary

• The Complex Food & Beverage (F&B) Manager is responsible for overseeing all operations related to the Food & Beverage department, including the entire kitchen brigade and the events department.
• This role ensures the seamless coordination of culinary services, events planning, and the delivery of exceptional dining experiences for guests.

Key Responsibilities
Operational Management:

• Oversee daily F&B operations, ensuring quality service delivery in both kitchen and front-of-house.
• Manage the entire kitchen brigade, ensuring efficiency in food preparation, presentation, and service.
• Supervise the events department, ensuring smooth execution of all functions, including private and corporate events.
• Collaborate with the General Manager and Operations Manager to establish operational standards and develop action plans to improve service and guest satisfaction.

 Team Leadership and Development:

• Lead, mentor, and manage a multi-disciplinary F&B team, including chefs, kitchen staff, servers, and event coordinators.
• Ensure ongoing training and development to maintain high levels of service and operational excellence.
• Conduct regular performance evaluations, offering constructive feedback and guidance to improve staff performance.
• Foster a collaborative and guest-focused work environment.

 Menu and Event Planning:

• Work closely with the Head Chef to develop and enhance menus, keeping in line with guest preferences and market trends.
• Manage the events & banquets team to plan and execute high-quality food and beverage offerings for events, ensuring alignment with customer expectations and budget.
• Manage all F&B aspects of corporate functions, retreats, weddings, boardroom service, and special events.
• Collaborate with the Events and Corporate Sales teams to ensure smooth execution and a world- class client experience.
• Design flexible banquet and conferencing menus based on client requirements.

 Financial Management:

• Manage the F&B budget, ensuring cost control and profitability in areas such as food and beverage costs, labour, and operating expenses.
• Oversee inventory management, purchasing, and vendor relationships to ensure quality and cost efficiency.
• Develop strategies to drive F&B revenue through promotions, marketing initiatives, and superior guest experiences.

 Guest Experience and Quality Assurance:

• Ensure the highest standards of food quality, service, and guest satisfaction across all F&B outlets and events.
• Address and resolve guest complaints promptly, turning negative experiences into positive ones.
• Regularly review guest feedback and make necessary adjustments to improve service and overall experience.

 Compliance and Safety:

• Ensure compliance with all food safety, health, and sanitation standards, including HACCP guidelines.
• Implement and monitor safety protocols to create a safe working environment for staff and guests.

Collaboration and Communication:

• Maintain open and effective communication with all departments to ensure smooth operations.
• Work closely with the General Manager and other key stakeholders to align F&B strategies with the overall goals of the establishment.

Requirements

• Bachelor's Degree in Hospitality Management, Culinary Arts, or a related field.
• A minimum of 5 years of progressive experience in F&B management, preferably in a luxury hotel, resort, or high-end restaurant setting.
• Strong leadership and team management skills, with experience overseeing kitchen staff and event teams.
• Proven track record in financial management, budget control, and driving revenue.
• Excellent communication, interpersonal, and problem-solving skills.
• In-depth knowledge of food safety, hygiene regulations, and compliance standards.
• Ability to work in a fast-paced environment while maintaining attention to detail and a high level of service.

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Job Description

• The PMS Specialist is responsible for managing the full performance management life-cycle, from goal setting and performance tracking to appraisals, feedback, and performance improvement.
• The role ensures the organization maintains a high-performance culture aligned with business goals while maintaining a fair and transparent employee experience.

 Key Responsibilities

• Manage end-to-end performance management processes for various roles across the organization.
• Partner with department heads to understand performance metrics and KPI requirements.
• Develop and implement effective performance strategies to drive organizational excellence.
• Review performance data, conduct appraisal meetings, and coordinate feedback processes.
• Maintain performance records and employee productivity databases.
• Promote the organization as a high-performance culture through engagement campaigns and initiatives.
• Ensure a positive and professional appraisal experience throughout the performance cycle.
• Manage relationships with performance consultants, software providers, etc.
• Coordinate Performance Improvement Plans (PIPs) and development activities.
• Prepare performance reports, appraisal templates, and evaluation documentation.
• Ensure compliance with company policies and labor regulations regarding performance.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 2 - 3 years experience in performance management or human resources.
• Experience working with HRIS or Performance Management Systems (PMS) is an added advantage.

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Job Description

• Preparation and presentation of financials periodically
• Periodic compliance & statutory report for stakeholders
• Revenue recognition on ongoing projects for reporting
• Coordinating accounts receivable & payables
• General reconciliation of all ledgers & sub-ledgers
• Attending to external & internal audit queries/issues
• Timely remittances of statutory deductions
• Establishing VFM on professional engagement with consultants
• Driving effectiveness & efficiency for the division 
• Aging analysis reconciliations.

Requirements

• A BSc Degree in Accounting / Finance & ACA
• Experience working in the Real Estate industry is an added advantage
• Professional certification (e.g., ACCA, ICAN, CPA) is required
• Strong knowledge of IFRS and regulatory requirements
• Proficiency in ERP systems and advanced Excel skills.

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Job Summary

• The Golf X Growth and Sales Manager is responsible for driving the commercial growth of Golf X by developing and implementing strategic initiatives that increase participation, and revenue across all Golf X activities.
• This includes managing lifestyle and sports-related sales—particularly paddle tennis, wellness programs, and other recreational offerings—while ensuring alignment with the operational and revenue objectives of the facility.

Key Responsibilities
Sales and Business Growth:

• Develop and execute sales strategies to increase memberships, participation, and event bookings across Golf X facilities.
• Identify and pursue new business opportunities, partnerships, and collaborations that align with the Golf X brand.

Marketing and Brand Promotion:

• Work with the marketing team to design and execute promotional campaigns, events, and activations that enhance visibility and engagement.
• Oversee the creation of marketing content, materials, and digital campaigns to communicate the Golf X experience effectively.

Client Relationship Management:

• Build and maintain strong relationships with existing members, partners, and corporate clients.
• Ensure high levels of client satisfaction through proactive engagement, follow-ups, and feedback collection.

Collaboration and Coordination:

• Work hand-in-hand with the Golf X Revenue and Operations Manager to align sales efforts with operational capacity and service delivery.
• Liaise with relevant departments including marketing, guest services, and finance to ensure smooth execution of sales initiatives.

Reporting and Analysis:

• Track and analyze sales metrics and customer data to guide strategic decisions.
• Prepare regular performance reports and market insights for management review.

Requirements

• Bachelor’s Degree in Marketing, Business Administration, Hospitality, or a related field.
• 5 - 7 years’ experience in sales, business development, or marketing within hospitality, sports, or lifestyle industries.
• Proven track record of achieving sales targets and driving growth initiatives.
• Strong understanding of premium lifestyle and leisure markets.
• Excellent communication, negotiation, and relationship management skills.
• Creative and strategic thinker with strong analytical ability.