Human Resource Business Partner, (HRBP) Retail at Matrix Energy Group

Job Purpose:

To align HR strategies with the overall business objectives for the Retail Business unit.

RESPONSIBILITIES AND ACCOUNTABILITIES

• Act as the primary HR contact for the Retail Business Unit, aligning HR strategies with business goals.
• Define and refine strategy for the recruitment of retail station staff.
• Record attendance and punctuality at the retail stations and report to the HR leadership monthly.
• Prepare monthly salary consolidation reports to facilitate the prompt payment of salaries for the retail station staff.
• Resolve complex employee relations issues and address grievances within the retail business.
• Lead HR-driven initiatives that support continuous improvement and operational excellence at the retail stations.
• Ensure the complete onboarding of all recruited staff including background verifications.
• Manage disciplinary procedures and ensure fair and consistent application of organizational policies.
• Support the identification of key performance indicators (KPIs) aligned with business performance and ensure accountability.
• Support retail station staff's performance management process (including KPI setup and appraisals).
• Manage HMO registration and HMO related issues in the organization.
• Maintain a record of employee files and documentation.
• Coordinate team fostering and bonding activities and improve relationships among teams.

Requirements

QUALIFICATION AND SKILLS REQUIREMENTS

• 5 - 6 years’ experience in an HR generalist role.
• Bachelor’s degree in any field.
• HR professional certification (CIPM, SHRM-CP, PHRi/SPHRi).
• A Masters’ degree will be an advantage.
• Extensive knowledge of HR best practices.
• Ability to work in a multicultural team environment.
• Strong analytical and problem-solving skills.
• Advanced interpersonal and communication skills.
• Knowledge of change management and stakeholder management.
• Excellent listening, interviewing and negotiation skills.
• Proficiency in the use of Microsoft Office tools especially Excel.