Customer Service Representative (CSR) & Office Administrator at Bazign Impressions Ltd

Bazign Impressions Ltd., a growing commercial printing and creative company, is seeking a proactive and customer‑focused Customer Service Representative & Office Administrator to manage client interactions, coordinate print jobs, and support daily office operations in a fast‑paced digital print environment.

Key Responsibilities

• Handle customer inquiries and process print orders (walk‑in, phone, email)
• Prepare quotations, invoices, and job tickets
• Coordinate jobs between design, production, and delivery teams
• Track job progress and provide updates to clients
• Perform basic quality checks and oversee deliveries/pickups
• Maintain customer records and follow up on completed jobs
• Manage filing, office supplies, and general office coordination

Requirements

• Diploma or Bachelor’s degree in Business Administration or related field
• 2–5 years customer service experience (print industry experience is an advantage)
• Strong communication, organization, and multitasking skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Customer‑centric attitude and attention to detail