Receptionist & Account Assistant at 252 Lighthouse Children's Centre

Location: Lokogoma, Abuja

Role overview

We are seeking a friendly, organised and trustworthy Receptionist to manage front-desk activities, attend to parents and visitors, coordinate bookings and provide basic bookkeeping support.

Key responsibilities

• Welcome children, parents and visitors warmly and professionally.
• Answer calls and respond to enquiries through phone, WhatsApp and other communication channels.
• Manage appointments, salon bookings, activity registrations and the centre's daily schedule.
• Record customer payments, issue receipts and maintain accurate daily sales and expense records.
• Assist with basic bookkeeping, cash reconciliation and preparation of simple financial reports.
• Maintain customer records, attendance registers and booking schedules.
• Support inventory monitoring and record supplies received or issued.
• Assist with administrative duties, filing and general office organisation.
• Ensure children are received and released in accordance with the centre's safeguarding procedures.
• Work closely with the Centre Manager to ensure smooth daily operations and excellent customer service.

Qualifications and requirements

• Minimum of an OND/HND in Accounting, Business Administration, Finance, Office Administration or a related field.
• Previous experience in reception, customer service, administration or bookkeeping is an advantage.
• Basic knowledge of accounting, cash handling, record-keeping and financial reconciliation.
• Good computer skills, particularly Microsoft Excel, Word and digital record-keeping tools.
• Excellent communication, organisation and interpersonal skills.
• Honesty, attention to detail, confidentiality and a customer-focused attitude.
• Must be comfortable interacting with children and parents in a friendly, professional manner.

All successful applicants must:

• Demonstrate respect, patience and a positive attitude towards children.
• Be committed to child safeguarding and the protection of children from abuse, neglect, exploitation and inappropriate treatment.
• Maintain professional boundaries with children and families.
• Be honest, dependable, punctual and willing to work as part of a team.
• Be willing to follow centre policies, hygiene standards and safety procedures.
• Provide credible references and undergo appropriate background and reference checks.
• Be willing to participate in orientation and relevant safeguarding training.

Proposed resumption: 1st December 2026