Human Resources Officer at Michael Stevens Consulting

Job Description

• To provide support on designated projects/and or assigned areas of work
• Administration services to HR team and Head of HR
• HR administration, systems and procedures
• Information and advice to service users.
• HR database management

Main Duties & Key Responsibilities
Designated projects/and or assigned areas of work (to provide support) 45%). For example:

• Recruitment and Selection:
  • To liaise with managers and recruitment or advertising agencies
  • To compile and dispatch application recruitment packs, arranging interviews
  • To maintain a database to monitor vacancies and applications
  • To update recruitment pages on the MS Society website
  • Processing new appointments and changes to existing employment contracts using established templates and pro-formas.
• Learning and Development:
• To use the database to set up courses and manage bookings
• Maintain electronic and paper files
• Deal with practical queries

Administrative Services to the HR Team and personal support specifically to the Head of HR. 20%:

• To be the first point of contact for the HR Department.
• To field calls and direct or refer as appropriate to members of the HR team.
• To manage electronic and desk diaries, handling the mail, drafting correspondence, filing, responding to telephone calls, organising meetings, arranging flights and accommodation, and booking venues and equipment.

HR administration/record systems and procedures (develop, implement and maintain) 25%:

• Disclosure: To ensure that effective records are kept on criminal records checks for staff and volunteers working closely with the Volunteering Development Officer.
• To maintain budget spreadsheets
• To support the corporate induction process by compiling lists of new starters and induction packs
• To ensure all personnel files are maintained and kept up to date within the Data Protection Act
• To maintain stationery supplies
• To process probation documentation
• To assist with pay and benefits administration.
• To process HR invoices

Information and advice to service users 10%:

• To deliver an effective high standard of service to internal and external customers including;
• Providing advice to service users on general HR queries relating to terms and conditions of employment e.g. annual leave; notice periods; pay rates.
• Responding to routine queries and requests from line managers/employees on employment and recruitment matters under the guidance of the HR Manager.
• Responding to general enquiries from members of the general public on a range of HR issues including recruitment

Decision Making Authority:

• Able to make limited decisions relating to the handling of a wide range of general and specific enquiries and e-mails, providing information or referring to manager for further advice where appropriate.

Qualifications & Skills Level

Qualifications:

• Degree or equivalent qualification

Experience:

• Experience of working in a office environment
• Experience of working in an HR department (desirable)

Knowledge and Skills:

• High level of competence in Microsoft Office programs in particular, Outlook, Word, PowerPoint and Excel
• Ability to prioritise work load
• Ability to meet specific deadlines
• Excellent written and oral communication skills
• Excellent customer service skills
• Works accurately and with attention to detail
• Ability to work positively in a team

General Attributes:

• Proven track record of using own initiative to solve problems
• Ability to maintain strict confidentiality at all times