Fresh Jobs at Shalina Healthcare

Job Summary:

• The Regulatory Pharmacist is responsible for ensuring that all pharmaceutical manufacturing operations comply with national and international regulatory standards. This includes overseeing product registration, ensuring Good Manufacturing Practice (GMP), and liaising with regulatory bodies such as NAFDAC, PCN, and PSN.

Key Responsibilities:

• Develop and implement strategies to ensure regulatory compliance across all operations.
• Register pharmaceutical products with NAFDAC and ensure timely renewals.
• Ensure production and manufacturing activities comply with WHO GMP, NAFDAC, PCN, Federal Ministry of Labour, and NIS ISO 9001:2015 standards.
• Review and authorize Batch Manufacturing Records (BMRs) and other production documentation.
• Liaise with regulatory bodies including NAFDAC, PCN, PMGMAN, and relevant government ministries.
• Oversee the registration and renewal of premises licenses (including warehouses) with PCN.
• Handle market complaints in collaboration with Quality Control (QC) and Quality Assurance (QA) teams.
• Monitor and interpret changes in regulatory guidelines and ensure internal compliance.
• Guide internal teams and management on regulatory requirements and best practices.
• Ensure all professional activities are covered by adequate professional indemnity.
• Participate in advocacy and corporate responsibility programs to maintain stakeholder relationships.
• Process and obtain chemical permits and other regulatory documentation

Qualifications and Experience

• Minimum Education: B. Pharm .
• License: Must be a registered and licensed Pharmacist with PCN
• Experience: Minimum of 3-5 years in regulatory affairs and pharmaceutical production

Skills:

• Strong knowledge of Nigerian pharmaceutical regulations
• Excellent communication and documentation skills
• Ability to manage compliance and regulatory audits
• Familiarity with GMP, CGMP, and pharmacovigilance practices

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About the job

• The ideal candidate will be detail oriented, and responsible for ensuring smooth interactions between the hospital, Health Maintenance Organizations (HMOs) and patients. The HMO Desk officer will handle patient registration, process HMO approvals, verify coverage and maintain accurate HMO & private patients records while upholding excellent customer service standards.

What you become a part of:

Shalina Diagnostics, an arm of Shalina Healthcare, provides top-tier diagnostic services. As part of our commitment to affordable and accessible healthcare in Africa, the HMO Desk Officer plays a vital role in processing HMO approvals, verify coverage and maintain accurate HMO & private patients records while upholding excellent customer service standards.

What to expect:

• Serve as the primary point of contact for all HMO-related patient interactions.
• Register patients under their respective HMOs and confirm eligibility before consultations or treatments.
• Obtain and process pre-authorisations and approvals from HMO for procedures, medications and investigations.
• Manage proper filing and retrieval of both HMO and general patient records, ensuring easy access when needed.
• Communicate effectively with HMO representatives to resolve queries, discrepancies or approval delays.
• Work closely with the Accounts and Billing team to reconcile HMO claims and ensure accurate submissions.
• Guide patients through their HMO benefits, limitations and required procedures in a polite and professional manner.
• Ensure confidentiality, accuracy and proper arrangement of all HMO-related documents.
• Uphold professional etiquette by greeting staff, patients and visitors courteously and maintaining clear, respectful communication at all times.
• Adhere strictly to hospital policies and procedures regarding patient information and HMO claims.

Essential education, experience and skills:

• Health Information Management, or a related field.
• Minimum of 3 years' cognate experience in HMO management.
• Strong understanding of HMO operations and approval and billing processes.
• Proficiency in Microsoft Excel and accounting software.
• Excellent communication and interpersonal skills.
• High level of accuracy, integrity, and attention to detail .

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• The successful candidate will play a crucial role in managing sales and marketing for the organization to drive business growth for our Diagnostic Services division. This position will focus on enhancing client satisfaction and ensuring the successful delivery of our services. Role is open to candidates in Ikorodu, Lagos.

What to Expect:

• Build and maintain strong relationships with key stakeholders within the Healthcare Industry, ensuring their needs are met and that our services are positioned effectively.
• Identify and pursue new business opportunities within the healthcare sector to expand our client base
• Monitor sales performance against targets, providing regular updates and reports to management on progress and areas for improvement.
• Work closely with cross-functional teams, including marketing, operations to ensure seamless service delivery and client satisfaction.
• Conduct market research and analysis to identify trends, competitive landscape, and emerging opportunities within the diagnostic services sector.

Essential Qualifications, Experience & Skills:

• Bachelor’s degree in sciences, or a related field. Master’s degree is a plus.
• Strong familiarity with the Ikorodu terrain is essential
• 3+ years of experience in sales and marketing within the healthcare/diagnostics industry
• Demonstrated success in managing key accounts and achieving sales targets.
• Strong relationship-building and networking skills, with the ability to influence and engage stakeholders at all levels.
• Ability to analyze data and market trends to inform strategic decisions.
• Excellent verbal and written communication skills, with proficiency in presenting information clearly and effectively.