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  • Posted: Mar 10, 2025
    Deadline: Mar 17, 2025
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  • The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and poverty. Our award-winning research for development (R4D) addresses the development needs of tropical countries. We work with partners to enhance crop quality and productivity, reduce producer and consu...
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    Senior Housekeeper

    DUTIES:

    • Assign duties to housekeeping staff and inspect their work to ensure adherence to established cleaning standards.
    • Investigate and resolve guest complaints regarding housekeeping service or equipment.
    • Prepare daily work assignments for housekeeping staff based on occupancy and guest requests.
    • Coordinate with reception regarding guest requests and room status updates.
    • Inspect all rooms, public areas and back-of-house areas to ensure cleanliness at all times.
    • Conduct orientation and ongoing training for housekeeping staff, covering policies, procedures and equipment use.
    • Manage housekeeping supplies and inventory.
    • Develop and implement work schedules for the housekeeping department, ensuring adequate staffing levels.
    • Manage the lost-and-found department, processing and returning lost items to guests. 
    • Maintain cleanliness, orderliness an appearance of the entire I-House.
    • Ensure that rooms are cleaned and maintained according to IITA standards.
    • Address and resolve guest complaints promptly and professionally.
    • Perform any other duty as may be directed by the Supervisor.

    Requirements

    QUALIFICATION:                     

    • National Diploma certificate in Hospitality and Management or related field with four (4) years’ experience performing a similar role in a well-structured environment. Certification in Hotel and Catering is an added advantage.

    COMPETENCIES:

    • The ideal candidate must:
    • Have hotel experience.
    • Have the ability to multi-task and manage time effectively in a fast-paced environment.
    • Have good communication skills.
    • Be a good team player and have ability to work under pressure.

    go to method of application »

    Room Attendant - 4 positions

    DUTIES:

    • Clean and maintain guest rooms, ensuring high standards of cleanliness are met.
    • Change bed linen and make beds according to established procedures.
    • Replace used towels and replenish bathroom amenities.
    • Restock mini-bars as needed.
    • Clan public areas, such as corridors and restrooms.
    • Report any maintenance issues or repairs needed.
    • Address guest queries and assist with retrieving lost items.
    • Pick up litter in assigned areas.
    • Ensure all assigned rooms are cleaned and tidy by the end of the shift.
    • Clean bathrooms thoroughly.
    • Clean individual offices or workstations as assigned.
    • Ensure that rooms are regularly cleaned according to established Guest House procedure. 
    • Maintain personal hygiene and tidiness.
    • Perform any other duty as may be directed by the Supervisor.

    Requirements

    QUALIFICATION:                     

    • O’ level, Trade Test certificate in Hotel and Catering Management with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.

    COMPETENCIES:

    • The ideal candidate must:
    • Have a very pleasant personality.
    • Have good communication skills (writing, reading and speaking).
    • Be a good team player and should be able to work under pressure.
    • Be willing to work beyond regular hours, including evenings, public holidays and weekends as may be needed.

    go to method of application »

    Steward/Waiter - 4 positions

    DUTIES:

    • Greet guests warmly and escort them to their tables.
    • Provide clear and accurate menu information and take orders.
    • Serve food and beverages promptly and efficiently.
    • Professionally address any guest inquiries or complaints.
    • Maintain cleanliness of the assigned service areas.
    • Collaborate with kitchen staff to ensure timely food service.
    • Assist colleagues during busy periods.
    • Actively participate in service briefings and training sessions.
    • Perform any other duty as may be directed by the Supervisor.

    Requirements

    QUALIFICATION:                     

    • O’ level, Trade Test certificate in Hotel and Catering Management with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.

    COMPETENCIES:

    • The ideal candidate must:
    • Have a very pleasant personality.
    • Have good communication skills (writing, reading and speaking).
    • Be a good team player and should be able to work under pressure.
    • Be willing to work beyond regular hours, including evenings, public holidays and weekends as may be needed.

    go to method of application »

    Cook - 6 positions

    DUTIES:

    • Assist in the preparation of short-order and other meals as directed.
    • Perform all necessary food preparation tasks, including washing, peeling, chopping, cutting and assisting in cooking various food items. Prepare salads and other garnishes as needed.
    • Assist in the unloading and storage of delivered food supplies.
    • Transfer meal ingredients promptly from storage areas to the kitchen as instructed.
    • Maintain consistently high standards of cleanliness and hygiene in all food preparation areas.
    • Collaborate with the shift supervisor to resolve any problems and ensure high quality food preparation and service.
    • Sort, store and distribute ingredients in line with established procedures.
    • Maintain high standards of health and safety at all times.
    • Work flexible hours, including evenings, weekends and public holidays as needed to meet business demands.
    • Perform any other duty as may be directed by the Supervisor.

    Requirements

    QUALIFICATION:                     

    • O’ level, Trade Test certificate in Hotel and Catering Management with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.

    COMPETENCIES:

    • The ideal candidate must:
    • Have a very pleasant personality.
    • Have good communication skills.
    • Be a good team player and should be able to work under pressure.
    • Be willing to work beyond regular hours, including evenings, public holidays and weekends as may be needed.

    Method of Application

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