Jobs at HR And Its People

Summary

• The Front Desk Receptionist is the first point of contact for clients, visitors, and staff. 
• This role involves providing administrative support, managing inquiries, and ensuring the office or facility runs smoothly.
• Also will like background in sales and customer mgt.

Key Responsibilities

• Greet and welcome visitors, ensuring a positive first impression.
• Answer phone calls and direct them to the appropriate person or department.
• Schedule appointments, meetings, and maintain calendars.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain a clean and organized front desk area.
• Provide administrative support, including data entry, filing, and document preparation.
• Assist in managing office supplies and inventory.
• Handle customer inquiries and concerns promptly and professionally.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 2 years work experience.

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Job Summary

• We're seeking a dedicated Customer Service Officer to provide exceptional service, handle inquiries, process orders, and build strong customer relationships.

Key Responsibilities

• Customer Interaction & Support: Greet customers, respond to inquiries, provide styling advice, and resolve complaints.
• Sales & Order Management: Process orders, exchanges, and returns; track and follow up on customer orders.
• Relationship Management: Build and maintain strong customer relationships, encourage repeat business, and gather feedback.
• Brand Representation & Communication: Maintain product knowledge, represent the brand positively, and assist with social media queries.
• Store & Office Support: Assist with displays, administrative tasks, and sales team support (if applicable).

Qualifications & Skills

• Bachelor's degree or equivalent in Business, Marketing, or related fields.
• Previous customer service experience, preferably in fashion or retail.
• Strong communication and interpersonal skills.
• Ability to handle complaints professionally and provide solutions.
• Knowledge of fashion trends and styling is an advantage.
• Proficiency in Microsoft Office and CRM software.
• Ability to multitask and work under pressure.

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Job Description

• We're looking for a seasoned General Manager to lead our team and develop strategies that focus on growth, customer satisfaction, and quality service. 
• The ideal candidate will have a strong background in fashion and HR management.

Responsibilities

• Develop and implement business strategies, goals, and objectives
• Manage overall operations, including budgeting, financials, and staff management
• Oversee customer service and ensure a high level of satisfaction
• Work closely with other departments to optimize performance
• Maintain a productive work environment through effective team leadership and conflict resolution
• Monitor market trends and competitor activities
• Ensure compliance with company policies and relevant legal regulations
• Report to senior management and provide regular updates on business performance

Requirements

• Strong background and knowledge in fashion
• Background in HR management
• Proven experience in a similar role
• Strong leadership and management skills
• Excellent communication and interpersonal skills.