Zedcrest Capital is a privately-funded investment firm with interests in Fixed Income Securities Trading and Proprietary Investments across varied sectors of the productive economy. In every venture we are invested in, we are steadfastly committed to putting our clients’ interests first. This fiduciary responsibility defines our relationship with clients and informs the basis of every decision we make. This core principle is the foundation of our business as we work to provide value to all our stakeholders.
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JOB SUMMARY
As a Content Writer, you will be responsible for shaping Zedcrest Wealth’s voice across all marketing and communication channels, both internal and external. You will manage copywriting and implement content marketing strategies that resonate with our communities. This role is ideal for someone who tells great stories, is a creative and independent thinker, thrives in fast-paced environments, and takes initiative without handholding.
You will make finance understandable without oversimplifying key details, blending out the need for engaging social content with the rigor required for serious publications and platforms.
RESPONSIBILITIES
- Plan, develop, and manage content delivery across all marketing channels (social media, website, blog, PR articles, email, newsletters).
- Conduct research to understand customer personas and track emerging trends in content marketing and financial literacy.
- Write short- and long-form content for Zedcrest Wealth’s website, blogs, email, and social media to increase brand awareness, lead generation, and community growth.
- Manage posting and publishing of content across allocated channels.
- Ensure tone, style, and voice are consistent with Zedcrest Wealth’s values and mission.
- Strategize and improve content delivery and promotion to meet business objectives.
- Work closely with the Research and Portfolio Management team to create research-driven, intelligent content that strengthens Zedcrest Wealth’s thought leadership.
- Apply basic SEO principles to content creation and publishing, ensuring optimized visibility and reach across search engines.
- Work closely with the Research and Portfolio Management team to create research-driven, intelligent content that strengthens Zedcrest Wealth’s thought leadership in financial literacy and wealth management.
QUALIFICATION, EXPERIENCE, SKILLS & ATTRIBUTES REQUIRED
- Experienced level; 3-4 years of professional writing and editorial experience, preferably
- in the Fintech, Lifestyle, Education, or Startups.
- A diversified portfolio of writing samples is required.
- Demonstrated track record of writing and producing digital and print content for a range of target audiences.
- Track record of using purposeful storytelling to drive organizational impact and business results.
- Experience translating technical information into compelling human stories for a general audience.
- Understand storytelling and marketing copywriting trends across varied media types.
- Strong grasp of storytelling and marketing copywriting trends across media types.
- Basic understanding of SEO principles and ability to apply them to content strategy.
- Excellent project management skills and attention to detail.
- Openness to learning financial principles and concepts, with curiosity and adaptability to new knowledge.
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The Operations Associate supports end to end execution of commodity sourcing, quality management, logistics, and export operations at Goldenfield Commodities Limited. Over time, the role will evolve into a coordination hub for logistics providers, field officers supporting traceability systems, quality control officers, and export documentation processes.
This role is central to ensuring that commodities move efficiently, compliantly, and traceably from sourcing through export.
Key Responsibilities
- The Operations Associate will support cargo procurement activities, including coordination with suppliers, aggregators, and field teams to ensure timely sourcing and delivery of commodities in line with quality specifications.
- The role will coordinate logistics activities, including movement of cargo from sourcing locations to warehouses, terminals, and ports. This includes liaising with transporters, warehouses, and freight partners to ensure timelines are met.
- The Operations Associate will support quality control activities by coordinating inspections, ensuring samples are taken, inspection reports are received, and quality issues are escalated promptly.
- The role will work closely with field officers responsible for traceability data capture, ensuring sourcing, batch, and movement information is accurately recorded within the traceability systems being deployed.
- The Operations Associate will support export processes, including coordination of stuffing, shipment scheduling, document readiness, and alignment with documentation teams to ensure exports proceed without delay.
- Over time, the role will contribute to building standard operating procedures across sourcing, logistics, quality control, and traceability, supporting scale and repeatability.
Qualifications and Experience
- A degree in Agriculture, Supply Chain, Logistics, Business Administration, or a related discipline is required.
- Two to four years of experience in operations, logistics, agribusiness, or commodities related roles is preferred.
- Experience working with field teams, warehouses, or export processes is an advantage.
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JOB SUMMARY
As the Compliance Officer, you will be responsible for ensuring that our operations and business practices comply with relevant laws, regulations, and internal policies. You will play a critical role in safeguarding the integrity of our organization and maintaining trust with our customers, regulators, and stakeholders.
RESPONSIBILITIES
- Stay updated on relevant laws, regulations, and guidelines issued by regulatory authorities such as the Central Bank of Nigeria (CBN), Securities and Exchange Commission (SEC), Nigeria Financial Intelligence Unit (NFIU), and other relevant bodies.
- Interpret regulatory requirements and assess their impact on the company’s operations.
- Develop and implement compliance policies, procedures, and controls to ensure adherence to regulatory requirements.
- Conduct risk assessments to identify potential compliance risks and vulnerabilities within the organization.
- Develop risk mitigation strategies and controls to minimize compliance risks.
- Monitor and evaluate the effectiveness of risk management processes and controls.
- Provide compliance training and guidance to employees to promote awareness of compliance requirements and best practices.
- Establish monitoring mechanisms to track compliance with regulatory requirements and internal policies.
- Conduct customer due diligence of all categories of clients in line with relevant rules and regulations.
- Conduct regular compliance reviews and audits to assess the effectiveness of compliance controls.
- Prepare and submit regulatory reports and disclosures as required by applicable laws and regulations.
- Investigate compliance breaches, allegations of misconduct, or violations of policies and regulations.
- Implement corrective actions and remediation measures to address compliance deficiencies.
- Collaborate with relevant stakeholders to resolve compliance issues in a timely and effective manner.
REQUIREMENTS
- Bachelor's degree in Law, Finance, Business Administration, or a related field. Advanced degrees or professional certifications in compliance, such as Certified Compliance Professional (CCP), are desirable.
- Minimum of 3-5 years of experience in compliance, risk management, or regulatory affairs within the financial services industry, preferably in consumer lending or microfinance.
- Strong knowledge of the Nigeria Capital Market rules and regulations.
- Knowledge of Nigerian financial regulations, including but not limited to CBN regulations, Anti-Money Laundering (AML) laws, Know Your Customer (KYC) requirements, and data protection regulations.
- Excellent analytical skills with the ability to interpret complex regulatory requirements and assess their impact on business operations.
- Effective communication and interpersonal skills, with the ability to interact confidently with internal and external stakeholders.
- Proven track record of implementing compliance programs, conducting compliance reviews, and managing regulatory relationships.
- Sound judgment and integrity, with a commitment to upholding ethical standards and promoting a culture of compliance within the organization.
- Proactiveness; going beyond the obvious, gathering complex data to get to the heart of issues.
- Time management - Ability to prioritize tasks, multi-task, manage deadlines and work efficiently.
- Ability to thrive in a fast-paced, dynamic environment.
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JOB SUMMARY
The Stockbroking Operations Officer will be responsible for supporting the end-to-end operational activities of the brokerage business. This role ensures seamless trade processing, reconciliations, regulatory compliance, client account management, and efficient back-office operations. The officer will work closely with dealing, compliance, finance, and client service teams to maintain accuracy, efficiency, and operational excellence across all brokerage transactions.
RESPONSIBILITIES
- Process, validate, and settle equity trades in line with market timelines and operational standards.
- Maintain accurate client data, mandates, KYC documentation, and account updates in accordance with regulatory requirements.
- Perform daily trade reconciliations with CSCS, settlement banks, and internal systems.
- Monitor client funding, margin positions, and settlement obligations, ensuring timely resolution of discrepancies.
- Prepare and submit statutory reports to regulators (SEC, NSE/NGX, CSCS) within approved timelines.
- Support the onboarding of new clients, ensuring complete documentation and compliance reviews.
- Manage corporate actions processing—including dividends, bonuses, rights issues, and notifications to clients.
- Liaise with the dealing desk to ensure correct trade booking, amendments, and timely settlement.
- Maintain proper records of all transactions, mandates, correspondence, and audit-ready documentation.
- Ensure adherence to compliance, risk management, and internal control policies.
- Assist in preparing operational reports, dashboards, and internal performance metrics.
- Provide day-to-day support to clients, responding to operational inquiries and service requests.
- Drive continuous improvement initiatives to enhance efficiency and reduce operational risk.
REQUIREMENTS
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
- 2–5 years’ experience in stockbroking operations, capital markets operations, or back-office securities processing.
- Relevant certifications (CIS, ACA, ACCA, or progress towards any) are an advantage.
- Strong understanding of NGX, CSCS, SEC rules, and the Nigerian capital market ecosystem.
- Proficiency in trade settlement systems and brokerage back-office applications.
- Excellent analytical, documentation, and reconciliation skills.
- Strong attention to detail and ability to work with accuracy under tight deadlines.
- Good communication and teamwork skills.
- High level of integrity and commitment to regulatory compliance.
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JOB SUMMARY
We are seeking an experienced Senior Data Engineer to architect and build our data infrastructure supporting analytics, machine learning, and real-time processing across our fintech platform. This role will be instrumental in designing scalable, cloud-agnostic solutions that handle financial data with the highest standards of accuracy, security, and compliance.
RESPONSIBILITIES
- Architect and build scalable data infrastructure across multi-cloud environments (AWS, GCP, Azure)
- Design and maintain ETL/ELT pipelines processing high-volume financial data with strict accuracy requirements
- Implement real-time streaming pipelines for fraud detection, transaction monitoring, and event-driven workflows
- Establish data governance frameworks ensuring compliance with financial regulations (SOC2, PCI-DSS, GDPR)
- Build and optimize data warehouses supporting analytics, ML, and business intelligence
- Mentor engineers and drive best practices for data quality, security, and performance
- Collaborate with data scientists, analysts, and product teams to deliver data solutions
REQUIREMENTS
- 5+ years in data engineering with 2+ years in senior/lead capacity
- Proven experience with financial data systems and regulatory compliance (PCI-DSS, SOC2)
- Multi-cloud architecture experience (AWS, GCP, or Azure)
- Expert SQL and data modeling across multiple databases (PostgreSQL, Snowflake, Redshift, BigQuery)
- Strong Python and/or Dotnet/Java/Scala programming
- Distributed processing frameworks (Spark, Flink, Beam)
- Streaming technologies (Kafka, Kinesis, Pub/Sub)
- Orchestration tools (Airflow, Prefect, Dagster)
- Modern data stack (dbt, Fivetran, data observability tools)
- Track record mentoring engineers and leading technical projects
- Strong communication skills with technical and non-technical stakeholders
- Strategic thinking for long-term scalability and architecture decisions
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JOB SUMMARY
We are seeking a Senior Software Engineer to design and build AI-powered automation systems and internal tools that improve how our teams operate. This role focuses on delivering production-grade systems that reduce manual work, streamline workflows, and support better decision-making.
You will work at the intersection of software engineering and applied AI, building reliable, secure, and maintainable systems used in real business operations. This is a hands-on role for someone who has shipped AI systems to production and actively uses modern AI-assisted development tools to deliver faster and better outcomes.
RESPONSIBILITIES
- Design and build internal automation systems powered by AI
- Develop agentic workflows capable of executing multi-step tasks with minimal human intervention
- Integrate LLMs and other AI services into production systems responsibly
- Build software services that support internal automation
- Partner with product and operations teams to identify high-impact automation opportunities
- Ensure systems are reliable, observable, secure, and cost-efficient
- Monitor, evaluate, and improve AI system performance over time
- Document systems and best practices for internal use
- Contribute to engineering standards and architectural decisions
REQUIREMENTS
- Bachelor’s Degree in Computer Science, Engineering, or another related field
- 5+ years of professional software engineering experience
- Proven production experience building and deploying AI/LLM-powered systems
- Strong hands-on experience using agentic coding tools (e.g., Claude Code, GitHub Copilot, similar) as part of daily development workflows.
- Practical experience integrating LLM APIs, embeddings, or ML services.
- Hands-on experience working with agent frameworks (e.g., Microsoft Agent Framework, LangChain, or similar) in real-world applications.
- Leverage low-code and no-code automation platforms where appropriate, while ensuring scalability, governance, and maintainability.
- Understanding of prompt design, evaluation, and guardrails.
- Experience managing latency, reliability, and cost in AI systems.
- Ability to critically review and validate AI-generated code.
- Strong backend development skills – .NET, Python, Typescript (optional).
- Ability to own solutions end-to-end.
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Summary
The Regional Facilities & Administration Manager provides end-to-end oversight of facilities, administration, and office infrastructure across multiple locations within an assigned region. The role ensures that facilities are safe, functional, compliant, and efficiently managed, while providing consistent administrative support in line with Group standards.
This role serves as the primary regional point of accountability for workplace readiness, office operations, and facilities execution.
Regional leadership & oversight
- Act as the regional lead for all facilities and administrative matters across covered locations.
- Provide direction, coordination, and on-ground oversight for facilities and admin staff or service providers within the region.
- Serve as the primary escalation point for facilities and office-related issues within the region.
Facilities Operations
- Oversee routine maintenance, repairs, and inspections across all regional locations.
- Ensure offices, utilities, equipment, and common areas are fully operational at all times.
- Maintain asset registers, maintenance schedules, and facilities documentation for the region.
- Drive consistency in facilities standards across all covered locations.
- Ensure the required facilities related documentation & processes are completed – licences, certifications, insurance etc.
- Implement eco-friendly practices to reduce energy consumption and improve sustainability across facilities.
Office Set up & Infrastructure Delivery
- Manage office space sourcing, space planning, and optimizing workspace utilization for designated locations.
- Lead the planning and execution of all office setups, fit-outs, refurbishments, and relocations within the assigned region.
- Coordinate contractors, consultants, vendors, and internal stakeholders to deliver projects on time, within scope and budget.
- Ensure all office setup and fit-out works comply with approved designs, safety standards, and Group specifications.
- Track project progress, manage dependencies, and escalate risks or delays promptly.
- Conduct handover inspections and ensure readiness for occupancy.
Administration & Office Support
- Oversee day-to-day administrative services including office supplies, logistics, and general office services.
- Ensure a professional, functional, and employee-friendly office environment across the region.
- Coordinate security & office support services in line with Group standards.
Vendor & Contractor Management
- Manage regional relationships with landlords, contractors, and service providers.
- Monitor vendor performance against SLAs and quality expectations.
- Validate service delivery and support invoice verification prior to submission.
Health, Safety & Compliance
- Ensure compliance with health, safety, fire, and regulatory requirements across all locations.
- Conduct safety inspections and ensure issues are addressed promptly.
- Support incident reporting and corrective action implementation.
Reporting & Stakeholder Management
- Provide regular reports on facilities operations, office setup projects, risks, and costs within the region.
- Partner with HR, IT, Finance, and business leaders to support expansion and operational needs.
- Escalate high-risk, high-cost, or strategic issues to the Head, Facilities & Administration.
Fleet Management
- Oversee the company’s fleet of vehicles across designated locations, ensuring timely servicing, maintenance, and repairs.
- Implement vehicle safety policies, including accident reporting procedures and emergency response.
- Coordinate vehicle allocation, scheduling, and usage tracking.
- Maintain accurate fleet records including mileage, fuel usage, service history, and incident reports.
- Monitor fleet-related costs and flag variances or inefficiencies.
- Support investigation and reporting of vehicle incidents or accidents.
Driver & Transport Coordination
- Supervise company drivers, ensuring compliance with safety regulations and company policies.
- Schedule and manage staff transportation services (for inter-branch travel, official assignments, or executive transport).
- Organize facilitators for training on driver training on safety, defensive driving, and vehicle handling.
EDUCATION & EXPERIENCE
- Bachelor’s degree in Facilities Management, Estate Management, Engineering, Business Administration, or a related field.
- Minimum of 6 years’ experience in facilities, administration, or office operations, including hands-on experience managing office setups or fit-outs.
- Proven experience coordinating contractors and delivering infrastructure projects across multiple locations.
SKILLS & COMPETENCIES
- Strong project coordination and execution skills.
- Ability to manage multiple locations and simultaneous workstreams.
- Good understanding of office fit-out processes, timelines, and quality controls.
- Strong vendor management and negotiation skills.
- Financial awareness including budget tracking and cost control.
- Clear communication and stakeholder management skills.
BEHAVIOURAL ATTRIBUTES
- Strong ownership and accountability for outcomes.
- Execution-driven with a practical, solution-oriented mindset.
- Detail-focused with the ability to manage complexity.
- Calm, firm, and professional under pressure.
- High integrity and reliability.
SUCCESS MEASURES
- Timely and quality delivery of all office setup and fit-out projects within the region.
- Consistent facilities standards across all covered locations.
- Minimal operational downtime due to facilities issues.
- Positive feedback from internal stakeholders.
- Effective vendor performance and cost control.
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The Information Security / SOC Analyst is responsible for monitoring, detecting, analyzing, and responding to security events across Zedcrest’s IT and cloud environments. The role focuses on SIEM monitoring and incident management, vulnerability management, and supporting the CISO in strengthening Zedcrest’s overall security posture in line with regulatory and industry best practices for financial institutions in Nigeria.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Monitor SIEM dashboards and alerts, escalating suspicious activities to CISO & IT Audit
- Log, track, and support closure of security incident tickets under supervision.
- Perform basic investigation of alerts (log review, IP/domain lookups, user verification).
- Run scheduled vulnerability scans and generate reports.
- Follow up with IT/DevOps on remediation status for vulnerabilities and patches.
- Engage with third-party vendors and service providers to track and remediate security issues impacting Zedcrest
- Maintain incident and vulnerability registers with accurate, up-to-date information.
- Assist in preparing security reports and metrics for the CISO and management.
- Help document and update SOC procedures, playbooks, and checklists.
- Support basic security awareness activities (e.g., phishing simulations, training logistics).
- Participate in risk assessments for new projects, third-party engagements, and technology changes.
CANDIDATE REQUIREMENTS
- Bachelor’s degree in Computer Science, Information Security, Engineering, or related field (or equivalent experience).
- 2 - 3 years’ experience in Information Security, SOC operations, or related IT security roles (experience in a bank, fintech, or financial institution is a strong advantage).
- Hands-on experience with SIEM platforms (e.g., Splunk, QRadar, Azure Sentinel, ELK, or similar).
- Practical experience with vulnerability scanning tools (e.g., Qualys, Nessus, OpenVAS, etc.) and patch management processes.
- Familiarity with security frameworks and standards: ISO 27001, NIST CSF, CIS Controls, PCI-DSS, and NDPR.
- Exposure to cloud platforms (AWS, Azure, GCP) and their native security controls is an advantage.
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Summary
The Regional Facilities & Administration Manager provides end-to-end oversight of facilities, administration, and office infrastructure across multiple locations within an assigned region. The role ensures that facilities are safe, functional, compliant, and efficiently managed, while providing consistent administrative support in line with Group standards.
This role serves as the primary regional point of accountability for workplace readiness, office operations, and facilities execution.
Regional leadership & oversight
- Act as the regional lead for all facilities and administrative matters across covered locations.
- Provide direction, coordination, and on-ground oversight for facilities and admin staff or service providers within the region.
- Serve as the primary escalation point for facilities and office-related issues within the region.
Facilities Operations
- Oversee routine maintenance, repairs, and inspections across all regional locations.
- Ensure offices, utilities, equipment, and common areas are fully operational at all times.
- Maintain asset registers, maintenance schedules, and facilities documentation for the region.
- Drive consistency in facilities standards across all covered locations.
- Ensure the required facilities related documentation & processes are completed – licences, certifications, insurance etc.
- Implement eco-friendly practices to reduce energy consumption and improve sustainability across facilities.
Office Set up & Infrastructure Delivery
- Manage office space sourcing, space planning, and optimizing workspace utilization for designated locations.
- Lead the planning and execution of all office setups, fit-outs, refurbishments, and relocations within the assigned region.
- Coordinate contractors, consultants, vendors, and internal stakeholders to deliver projects on time, within scope and budget.
- Ensure all office setup and fit-out works comply with approved designs, safety standards, and Group specifications.
- Track project progress, manage dependencies, and escalate risks or delays promptly.
- Conduct handover inspections and ensure readiness for occupancy.
Administration & Office Support
- Oversee day-to-day administrative services including office supplies, logistics, and general office services.
- Ensure a professional, functional, and employee-friendly office environment across the region.
- Coordinate security & office support services in line with Group standards.
Vendor & Contractor Management
- Manage regional relationships with landlords, contractors, and service providers.
- Monitor vendor performance against SLAs and quality expectations.
- Validate service delivery and support invoice verification prior to submission.
Health, Safety & Compliance
- Ensure compliance with health, safety, fire, and regulatory requirements across all locations.
- Conduct safety inspections and ensure issues are addressed promptly.
- Support incident reporting and corrective action implementation.
Reporting & Stakeholder Management
- Provide regular reports on facilities operations, office setup projects, risks, and costs within the region.
- Partner with HR, IT, Finance, and business leaders to support expansion and operational needs.
- Escalate high-risk, high-cost, or strategic issues to the Head, Facilities & Administration.
Fleet Management
- Oversee the company’s fleet of vehicles across designated locations, ensuring timely servicing, maintenance, and repairs.
- Implement vehicle safety policies, including accident reporting procedures and emergency response.
- Coordinate vehicle allocation, scheduling, and usage tracking.
- Maintain accurate fleet records including mileage, fuel usage, service history, and incident reports.
- Monitor fleet-related costs and flag variances or inefficiencies.
- Support investigation and reporting of vehicle incidents or accidents.
Driver & Transport Coordination
- Supervise company drivers, ensuring compliance with safety regulations and company policies.
- Schedule and manage staff transportation services (for inter-branch travel, official assignments, or executive transport).
- Organize facilitators for training on driver training on safety, defensive driving, and vehicle handling.
Qualifications
EDUCATION & EXPERIENCE
- Bachelor’s degree in Facilities Management, Estate Management, Engineering, Business Administration, or a related field.
- Minimum of 6 years’ experience in facilities, administration, or office operations, including hands-on experience managing office setups or fit-outs.
- Proven experience coordinating contractors and delivering infrastructure projects across multiple locations.
SKILLS & COMPETENCIES
- Strong project coordination and execution skills.
- Ability to manage multiple locations and simultaneous workstreams.
- Good understanding of office fit-out processes, timelines, and quality controls.
- Strong vendor management and negotiation skills.
- Financial awareness including budget tracking and cost control.
- Clear communication and stakeholder management skills.
BEHAVIOURAL ATTRIBUTES
- Strong ownership and accountability for outcomes.
- Execution-driven with a practical, solution-oriented mindset.
- Detail-focused with the ability to manage complexity.
- Calm, firm, and professional under pressure.
- High integrity and reliability.
SUCCESS MEASURES
- Timely and quality delivery of all office setup and fit-out projects within the region.
- Consistent facilities standards across all covered locations.
- Minimal operational downtime due to facilities issues.
- Positive feedback from internal stakeholders.
- Effective vendor performance and cost control.
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We are looking for a hand-on social media and content manager to join our marketing team who is experienced in social media and content management, content creation, and promotional events. Ultimately, you should be able to act as a face and voice of our brand and manage all social building communications.
RESPONSIBILITIES
- Oversee the company’s interactions with the public by implementing social media platforms’ content strategies.
- Analyze engagement data, identifying trends in customer interactions
- Plan digital campaigns to build community online.
- Develop a content plan and implement social media/communication campaigns and strategies
- Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
- Devise and implement community communication initiatives to boost awareness and create revenue channels for the company
- Monitor, track, and report on feedback and online reviews
- Create communications and update all our digital media touchpoints with engaging content
- Coordinate with Marketing, PR, and Communications teams to organize and manage events to boost brand awareness
- Liaise with other departments to stay updated on new marketing initiatives, and product/service developments to ensure brand consistency.
- Build relationships with customers, external agencies or journalists to ensure accurate brand representation.
- Engage with our online/offline community and ensure timely responses to customers.
- Stay up-to-date with digital technology trends.
QUALIFICATION, EXPERIENCE, SKILLS & ATTRIBUTES REQUIRED
- A degree in communication, English, journalism, marketing, or a related field may be required.
- At least 2 years’ experience in managing social media platforms.
- Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
- Knowledge of Hootsuite or similar programs to manage online postings on different platforms.
- Proficiency in Google Analytics.
- Strong writing and verbal communication skills.
- Hands-on with content creation tactics
- Ability to stay up-to-date on Marketing/Social media trends
- Interest in working with a financial management company required
- Meticulous attention to detail – Ability to be thorough and accurate in work tasks and ensure that they meet high-quality standards.
- Confidentiality – can manage confidential and sensitive information.
- Ability to effectively collaborate and contribute positively to a team.
- Desire and aptitude for learning new concepts on the job.
Problem solving skills.
- Proactiveness; going beyond the obvious, gathering complex data to get to the heart of issues.
- Time management - Ability to prioritize tasks, multi-task, manage deadlines and work efficiently.
- Accountability – Being reliable, dependable, organized and take responsibility for actions.
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Qualifications
Experience
- 10+ years of experience in Facilities and Administration, or Operations management.
- Proven experience managing multi-site facilities and third-party vendors.
- Strong background in preventive maintenance, utilities management, and office operations.
- Experience in fast-growing or high-change environments is highly desirable.
Skills & Competencies
- Strong leadership and people management skills.
- Excellent vendor negotiation and contract management capability.
- High attention to detail with strong problem-solving skills.
- Ability to think strategically while executing operationally.
- Strong budgeting, cost control, and reporting skills.
- Clear, confident communication and escalation judgement.
Education
- Bachelor’s degree in Facilities Management, Engineering, or a related field.
- Relevant professional certifications are an added advantage.
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JOB SUMMARY
The HR Business Partner, Salesforce provides hands-on HR support to the sales function, with a strong focus on high-volume sales recruitment, employee relations support, and day-to-day people operations, ensuring consistent application of HR policies and a positive employee experience for a fast-paced sales environment. is hired, onboarded, and retained at speed and scale.
RESPONSBILITIES
Recruitment & Onboarding (Core Focus)
- Drive high-volume recruitment of sales executives, including screening, interview coordination, reference checks, and offer processing across supported locations.
- Maintain accurate recruitment trackers, candidate pipelines, and hiring data.
- Support onboarding activities to ensure sales hires are compliant, engaged, and ready to perform from day one.
Employee Relations & HR Support
- Act as first-line HR support for sales employees and line managers.
- Support disciplinary processes, investigations, and grievance handling in line with policy.
- Provide guidance on HR policies, procedures, and basic labour law matters.
HR Operations & Compliance
- Ensure accuracy of employee records, contracts, and HR documentation for the salesforce.
- Support leave management, confirmations, transfers, and exits.
- Ensure compliance with internal policies and statutory requirements.
Performance & Engagement Support
- Support performance review processes and documentation.
- Assist with engagement initiatives and employee communications within the sales function.
Reporting & Data Management
- Maintain accurate HR and recruitment data and prepare routine reports for the HRBP.
- Track key metrics such as headcount, attrition, recruitment progress, and probation outcomes.
Professional Certification (Preferred)
- CIPM, SHRM-CP, or progress toward certification.
Key Success Measures
- Timely and accurate support to recruitment and HR processes.
- Positive feedback from sales managers and employees.
- Accurate HR records and reliable reporting.
Qualifications
- Bachelor’s degree (or HND) in Human Resources, Business Administration, or a related field.
- 3–5 years of HR experience, preferably supporting sales or frontline teams within the banking/financial services industry.
- Hands-on experience in recruitment coordination or high-volume hiring is required.
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JOB SUMMARY
The Brand Management Specialist will be responsible for supporting the development, execution, and monitoring of brand strategies that strengthen the organization’s market presence and ensure consistent brand representation. The role holder will assist in managing brand identity, brand communication, corporate visibility, and brand experience across all channels.
RESPONSIBILITIES
- Support the development and execution of the company’s brand strategy to ensure strong brand positioning and equity.
- Maintain consistent brand identity across all internal and external communication channels.
- Assist in managing the organization’s visual identity, brand assets, tone of voice, and brand guidelines.
- Support brand campaigns and initiatives to enhance brand visibility, engagement, and resonance with target audiences.
- Collaborate with creative, digital, and content teams to develop brand-aligned marketing materials.
- Conduct brand performance analysis and track KPIs such as awareness, perception, engagement, and reach.
- Monitor market trends, consumer behavior, and competitor activities to provide insights that guide brand strategy.
- Assist in ensuring that products, services, and communications are aligned with brand standards.
- Coordinate brand-related events, sponsorships, CSR initiatives, and experiential activations as instructed.
- Support stakeholder engagement initiatives, including relationships with agencies, creative vendors, and media.
- Ensure adherence to brand guidelines across the organization and support internal teams on brand usage.
- Assist in preparing brand reports, presentations, and dashboards for leadership decision-making.
- Collaborate with cross-functional teams to ensure brand consistency across marketing and operational touchpoints.
- Provide support in managing digital brand presence across websites, social media, and online campaigns.
REQUIREMENTS
- A bachelor’s degree in any discipline.
- Minimum of 2–4 years relevant experience in brand management, marketing, communications, or related fields.
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Strong understanding of brand building, brand identity systems, and brand communication.
- Experience working with both digital and traditional marketing channels.
- Ability to utilize market research, consumer insights, and brand analytics to inform brand strategy.
- Proficiency in Microsoft Office Suite; familiarity with design tools (e.g., Canva, Figma, Adobe Suite) is an added advantage.
- Excellent communication, storytelling, and presentation skills.
- Strong organizational and project management abilities.
- Creative thinking, attention to detail, and ability to maintain brand consistency.
- Ability to work collaboratively in a fast-paced and dynamic environment.
- Results-driven, proactive, and eager to support overall marketing and brand objectives.
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JOB SUMMARY
The SME Business Associate is responsible for sourcing, onboarding, and managing relationships with Small and Medium Enterprise (SME) clients. The role focuses on driving business growth through client acquisition, credit support, portfolio management, and ensuring excellent customer experience while adhering to company policies and risk guidelines.
Responsibilities
Business Development & Client Acquisition
- Identify, source, and onboard eligible SME clients in line with approved target markets.
- Promote and sell SME loan products and related financial solutions.
- Build and maintain strong relationships with SME clients to drive repeat business.
Credit & Documentation Support
- Support the loan application process by collecting and verifying required documentation.
- Conduct basic client profiling and preliminary credit assessments.
- Liaise with credit and underwriting teams to facilitate loan approvals.
Portfolio & Relationship Management
- Manage assigned SME portfolio to ensure optimal performance and growth.
- Monitor loan utilization, repayment behaviour, and client compliance.
- Proactively engage clients to address issues that may affect loan performance.
Customer Experience
- Serve as the primary point of contact for SME clients.
- Resolve client inquiries and complaints promptly and professionally.
- Ensure a positive and seamless customer journey from onboarding to loan disbursement.
Reporting & Compliance
- Prepare and submit periodic sales, pipeline, and performance reports.
- Ensure strict adherence to company policies, regulatory requirements, and ethical standards.
- Support recovery and collections efforts where required.
QUALIFICATIONS
- Strong sales, negotiation, and relationship management skills.
- Good understanding of SME lending and basic credit principles.
- Strong communication, problem-solving, and analytical skills.
- Proficiency in Microsoft Office and CRM/HRIS or loan management systems.
Qualifications
- Bachelor’s degree in Business, Finance, Economics, or related fields.
- 0 - 2 years experience in sales or customer service.
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The HR Shared Services Manager leads the HR Shared Services function to deliver accurate, efficient, and compliant HR operations across the organisation. The role ensures strong service delivery, reliable HR data, and effective management of compensation, rewards, and benefits programs, while driving process improvements, compliance, and a high-performing shared services team.
RESPONSIBILITIES
HR Operations & Service Delivery
- Lead end-to-end HR shared services including employee records management, contracts, confirmations, leave administration, exits, and HR documentation.
- Establish and maintain clear service standards, SLAs, and turnaround times for HR services.
- Act as escalation point for complex operational HR issues.
Compensation & Benefits
- Provides subject-matter expertise on compensation and benefits, including job grading, salary structures, benefits administration, and cost management.
- Partners with stakeholders to manage benefits programmes, support renewals and negotiations, and ensure cost efficiency and compliance.
- Uses compensation and benefits data to support budgeting, forecasting, and people-related decision-making.
Data Management, Reporting & Insights
- Own the accuracy, integrity, and governance of HR data across systems and trackers.
- Produce regular HR reports and dashboards to support leadership decision-making.
- Strengthen data discipline and standardisation across the HR function.
Compliance & Risk Management
- Ensure compliance with labour laws, internal policies, and audit requirements.
- Maintain accurate employee files and statutory documentation.
- Support internal and external audits related to HR processes.
- Process Improvement & Automation
- Review, standardise, and continuously improve HR shared services processes.
- Identify opportunities for automation, digitisation, and efficiency gains.
- Partner with IT and vendors on HR systems and tools.
Stakeholder & Service Management
- Partner with HR Business Partners, Facilities, Talent Management and Finance to ensure seamless service delivery.
- Manage employee and manager expectations on HR processes and timelines.
- Drive a strong customer-service mindset within the team.
Team Leadership & Capability Building
- Lead, coach, and develop the HR Shared Services team.
- Set clear goals, performance measures, and accountability.
- Build depth, structure, and resilience within the team.
Professional Certification (Preferred)
- SHRM-CP / SHRM-SCP, CIPM, or equivalent.
Key Success Measures
- Accurate, timely, and compliant HR service delivery across all shared services functions.
- Reliable HR data and reporting that informs leadership decisions.
- Effective management of compensation, rewards, and benefits programs, ensuring competitiveness and cost efficiency.
- High stakeholder satisfaction across employees, line managers, and leadership.
- Reduced operational risk, errors, and audit findings.
- Continuous improvement in HR processes, automation, and service efficiency.
- A high-performing, motivated, and capable HR Shared Services team.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8–10 years of HR experience, with at least 3 years in HR operations or shared services leadership, preferably within the banking/financial services industry.
- Strong experience managing HR data, reporting, and compliance in a medium to large organization, ideally within the financial services industry.
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JOB SUMMARY
The HR Business Partner, Zedvance (Salesforce) will partner with Sales leadership to drive rapid workforce scale through high-volume recruitment of sales executives, while ensuring strong people practices across performance, engagement, and employee relations across the business locations. The role is critical to enabling revenue growth by ensuring the right sales talent is hired, onboarded, and retained at speed and scale.
RESPONSIBILITIES
High-Volume Recruitment & Workforce Scaling
- Lead and coordinate high-volume recruitment of sales executives across multiple states and business lines.
- Work closely with Sales leaders to understand manpower plans, headcount targets, and deployment timelines.
- Partner with the Talent Management team to design efficient sourcing strategies, assessment processes, and interview frameworks suited for sales roles.
- Drive recruitment SLAs including time-to-fill, quality of hire, and cost efficiency.
- Ensure recruitment processes support rapid scale without compromising quality, compliance, or employer brand.
Strategic HR Business Partnering
- Act as a trusted advisor to Sales leadership on people strategy aligned with aggressive growth and revenue targets.
- Support organisation design and workforce planning for sales expansion.
- Provide people insights and data to guide leadership decisions.
Onboarding & Early Productivity
- Own and continuously improve onboarding for sales hires to accelerate time-to-productivity.
- Partner with Sales and Learning teams to ensure new hires understand products, targets, incentives, values, and expected behaviours.
Performance Management
- Support the implementation of sales performance frameworks, including KPIs and incentive alignment.
- Coach managers on performance management, feedback, and managing underperformance.
- Support performance improvement plans and exits in line with policy and labour law.
Employee Relations & Compliance
- Manage employee relations issues within the salesforce, including disciplinary cases and grievances.
- Ensure consistent application of HR policies across field and office-based sales staff.
- Support compliance with labour laws across multiple locations.
Engagement, Culture & Retention
- Drive engagement and retention initiatives tailored to sales employees.
- Identify turnover drivers within the salesforce and implement targeted interventions.
- Champion company values, ethical sales practices, and desired culture.
Stakeholder & Vendor Management
- Build strong relationships with Sales leaders, regional managers, and external recruitment vendors.
- Monitor and manage recruitment partners where applicable.
Professional Certification (Preferred)
- SHRM-CP / SHRM-SCP, CIPM, or equivalent.
Key Success Measures
- Achievement of sales hiring targets within agreed timelines.
- Reduced time-to-fill and improved quality of sales hires.
- Improved retention of sales employees within the first 6 - 12 months.
- Strong partnership with Sales leadership and shared services teams.
Qualifications
- Bachelor’s degree (or HND) in Human Resources, Business Administration, or a related discipline.
- 8–10 years of HR experience, with significant hands-on experience in high-volume recruitment, preferably for sales or frontline roles within the banking/financial services industry.
- Prior experience partnering with Sales or Commercial teams in a fast-paced, growth-driven financial services environment.
- Experience managing recruitment across multiple locations is essential.
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JOB SUMMARY
The SME Business Officer supports SME business development activities by assisting with client sourcing, onboarding, documentation, and customer engagement. The role focuses on executing assigned sales and operational tasks, supporting portfolio performance, and delivering a positive customer experience under the guidance of an SME Business Associate, while adhering to company policies and risk guidelines.
Responsibilities
Business Development & Client Support
- Support the sourcing and onboarding of eligible SME clients within assigned locations.
- Promote SME loan products to prospective and existing clients as assigned.
- Maintain basic client relationships and escalate complex client needs to the SME Business Associate.
Credit & Documentation Support
- Collect, collate, and validate required client documentation in line with approved checklists.
- Support client profiling and data capture for loan applications.
- Ensure timely submission of complete documentation to support credit review and approvals.
Portfolio Support
- Support the monitoring of assigned SME accounts and repayment schedules.
- Follow up with clients on documentation gaps, repayment reminders, and routine inquiries.
- Escalate early warning signs and delinquency risks promptly to supervising officers.
Customer Experience
- Engage SME clients professionally and courteously at all times.
- Respond to basic client inquiries and ensure issues are resolved or escalated appropriately.
- Support a smooth customer journey during onboarding and loan servicing stages.
Reporting & Compliance
- Prepare and submit assigned daily and weekly activity reports.
- Maintain accurate and up-to-date records in CRM and loan management systems.
- Ensure compliance with company policies, procedures, and ethical standards.
- Support recovery and collections activities as assigned.
QUALIFICATIONS
- Basic understanding of SME lending and sales processes.
- Good communication and interpersonal skills.
- Strong attention to detail and follow-through.
- Ability to meet assigned targets and timelines.
Qualifications
- Bachelor’s degree in Business, Finance, Economics, or related fields.
- 0 - 2 years experience in sales or customer service.
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Job role
We're seeking an experienced Senior Database Administrator to own and optimise our diverse database infrastructure spanning both relational and non-relational systems. The ideal candidate will be responsible for ensuring high availability, security, and performance across our multi-database environment.
This role requires a strategic thinker who can balance day-to-day operations with long-term architectural improvements.
Responsibilities
- Design, implement, and maintain database systems across SQL Server, MySQL, PostgreSQL, and NoSQL environments (MongoDB, Redis, Cassandra, etc.)
- Monitor database performance, optimize queries, and tune systems for maximum efficiency.
- Develop and execute backup, recovery, and disaster recovery strategies.
- Implement security best practices, access controls, and ensure compliance with data protection regulations.
- Automate routine database tasks and integrate with CI/CD pipelines.
- Collaborate with development teams on database schema design, data modelling, and optimization.
- Perform capacity planning and scale databases to meet growing demands.
- Troubleshoot critical database issues and provide expert-level support.
- Document database architectures, procedures, and runbooks.
- Mentor junior team members and promote database best practices.
Qualifications
- 5-8+ years of hands-on database administration experience
- Deep expertise with relational databases: SQL Server, MySQL, and PostgreSQL
- Strong experience with NoSQL databases (MongoDB, Redis, Cassandra, or similar)
- Strong knowledge of database security, encryption, and compliance frameworks
- Proven experience with high-availability configurations (clustering, replication, failover)
- Proficiency in query optimization, indexing strategies, and performance tuning for both SQL and NoSQL systems
- Experience with backup/recovery procedures and disaster recovery planning
- Solid understanding of database automation and infrastructure as code (Terraform, Ansible, etc.)
- Strong scripting skills (PowerShell, Bash, Python)
- Excellent problem-solving and troubleshooting abilities
- Strong communication skills for cross-functional collaboration
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JOB SUMMARY
We are seeking a dynamic and results-driven Sales Executive to drive loan product sales, acquire new customers, and strengthen relationships with existing clients. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for financial services. Candidates must be able to effectively sell and process salary loans and SME loans, with a deep understanding of the unique needs of both individual and business clients.
RESPONSIBILITIES
- Identify and engage potential customers to promote Zedvance’s salary loan and SME loan products and services.
- Develop and maintain strong relationships with clients to ensure repeat business and referrals.
- Achieve and exceed sales targets by effectively pitching loan offerings to prospective customers.
- Conduct market research to understand customer needs and competitor activities.
- Process loan applications and ensure timely documentation in line with company policies.
- Follow up on leads and ensure seamless onboarding of new customers.
- Provide excellent customer service and handle inquiries related to loan products.
- Collaborate with the sales and marketing team to execute promotional campaigns.
- Ensure compliance with company policies, risk guidelines, and regulatory requirements.
REQUIREMENTS
- Bachelor's degree or HND in Business Administration, Finance, Marketing, or a related field.
- 1-3 years of experience in sales, preferably in the financial services or fintech industry.
- Proven track record of meeting or exceeding sales targets.
- Strong negotiation and persuasion skills.
- Excellent verbal and written communication skills.
- Self-motivated, goal-oriented, and able to work independently.
- Proficiency in Microsoft Office Suite and CRM software is an advantage.
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Qualifications
- At least 5 years of proven experience in wealth management, financial advisory or a similar role.
- Minimum of a bachelor's degree or its equivalent in numerate or semi-numerate disciplines such as Finance, Banking, Business Administration, etc.
- Strong relationship management skills.
- Extensive knowledge of finance, economics, and current developments in the industry.
- Good understanding of the company's business.
- Top-notch Communication skills - oral, written and presentation.
- Excellent negotiating skills, able to effectively influence/manage C-suite Executives, leaders, HNIs etc.
- Result oriented.
- Strategic thinking and leadership capabilities.
- Strong mathematical, analytical, and critical thinking skills.
- Demonstrate a strong sense of integrity, dependability, and confidentiality.
- A self-starter who is also a good team player.
- Proficiency with Microsoft Office suite.
Job role
- Implement strategic and innovative wealth management propositions across all products and platforms.
- Introduce strategic partnerships and innovations to enhance our value proposition.
- Initiate and develop client relationships in identified target markets.
- Maintain existing client relationships to increase wallet size and generate leads to buy investment products.
- Responsible for managing clients’ portfolios.
- Collaborate closely with various internal and external stakeholders to improve the client experience through process enhancements, client campaigns, client events, and new segment propositions.
- Drive customer experience through quality advisory, valuable product/solution offerings, and relationship management.
- Provide leadership to drive AUM and profitability targets.
- Monitor financial market developments and propose innovative solutions to address client needs/expectations.
- Provide regular market reports to management.
Method of Application
Use the link(s) below to apply on company website.
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