HR Business Partner, Zedvance (Salesforce | Regional) at Zedcrest Capital Limited

JOB SUMMARY

The HR Business Partner, Salesforce provides hands-on HR support to the sales function, with a strong focus on high-volume sales recruitment, employee relations support, and day-to-day people operations, ensuring consistent application of HR policies and a positive employee experience for a fast-paced sales environment. is hired, onboarded, and retained at speed and scale.

RESPONSBILITIES

Recruitment & Onboarding (Core Focus)

• Drive high-volume recruitment of sales executives, including screening, interview coordination, reference checks, and offer processing across supported locations.
• Maintain accurate recruitment trackers, candidate pipelines, and hiring data.
• Support onboarding activities to ensure sales hires are compliant, engaged, and ready to perform from day one.

Employee Relations & HR Support

• Act as first-line HR support for sales employees and line managers.
• Support disciplinary processes, investigations, and grievance handling in line with policy.
• Provide guidance on HR policies, procedures, and basic labour law matters.

HR Operations & Compliance

• Ensure accuracy of employee records, contracts, and HR documentation for the salesforce.
• Support leave management, confirmations, transfers, and exits.
• Ensure compliance with internal policies and statutory requirements.

Performance & Engagement Support

• Support performance review processes and documentation.
• Assist with engagement initiatives and employee communications within the sales function.

Reporting & Data Management

• Maintain accurate HR and recruitment data and prepare routine reports for the HRBP.
• Track key metrics such as headcount, attrition, recruitment progress, and probation outcomes.

Professional Certification (Preferred)

• CIPM, SHRM-CP, or progress toward certification.

Key Success Measures

• Timely and accurate support to recruitment and HR processes.
• Positive feedback from sales managers and employees.
• Accurate HR records and reliable reporting.

Qualifications

• Bachelor’s degree (or HND) in Human Resources, Business Administration, or a related field.
• 3–5 years of HR experience, preferably supporting sales or frontline teams within the banking/financial services industry.
• Hands-on experience in recruitment coordination or high-volume hiring is required.