Job Description:
We are looking for a dedicated and compassionate Customer Care Representative to join our team. The successful candidate will be responsible for providing exceptional customer serv
JOB SUMMARY:
We are seeking a skilled Tech Support professional to join our team and provide exceptional technical assistance to our customers and end-users. The ideal candidate will have a stro
Purpose
Enhance customer service by reducing downtime and improving service delivery.
Key Results (KPIs):
Restore service failures within set timeframes
Implement new projects seaml
An Ecommerce company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that
Provide prompt and courteous customer support through various communication channels (phone, social media, email, and chat).
Address customer inquiries, resolve issues, and provide appropriate so
Description
Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
Engage the regions to follow up on imp
Role Description
We are seeking a Head of Technical & Support Services to join our team in Lagos. As the Head of Technical & Support Services, you will be responsible for leading a team
Job Responsibilities
Assist the Manager with sales and customer support
Responsible for all customer engagement pertaining to the company’s products and services.
Respond to customer q
Administrative Duties:
Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
Coordinate courier services and Maintain
Responsibilities
Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign-off
Installation and maintenance of MFPs
Networking of Kyocera M
Role Description
This is a full-time on-site role as a Customer Relations Officer at Soteria Eye Clinic in Warri.
The Customer Relations Officer will be responsible for daily tasks such as pro
In terms of Support:
The Support Services Unit is located in Maiduguri, as the rest of the country coordination.
Each sector of the unit (HR, Fin, Log and HoB) is supervised by the Support Ser
A prospective Tier 2 microfinance bank in Lagos area of Ogun State requires the service of a dynamic result-oriented individuals, with proven record of accomplishment, to serve as its Customer Service
ESSENTIAL DUTIES AND RESPONSIBILITIES
Professionally answer incoming phone calls from customers and address their inquiries and complaints with empathy and courtesy.
Utilize available resource
QUALIFICATIONS
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Ability to prioritize and multitask in a fast-paced environment
Proficient i
Mission
Contribute to the sustenance of the School brand by providing high quality customer care to all JLLA’s customers through assigned channels and designated process.
Description
Job Description
Provide technical support service via phone, email, and other channels as required to clients.
Follow standard procedures for proper escalation of unresolved issues to the appr
Job Description
We are currently looking to hire an IT Support Intern to work in our head office at yaba lagos
You will be required to have the theoretical/ practical knowledge of IT Hardware,