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  • Posted: Jun 1, 2026
    Deadline: Not specified
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  • At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.
    Read more about this company

     

    Customer Service Representative

    JOB SUMMARY

    • The ideal candidate will serve as the first point of contact for clients, providing excellent customer support, handling inquiries, resolving complaints, and ensuring a seamless client experience across all communication channels.

    KEY RESPONSIBILITIES

    • Attend to client inquiries via phone, email, and in-person interactions
    • Provide accurate information on properties, services, and company offerings
    • Handle and resolve customer complaints in a professional and timely manner
    • Maintain strong relationships with clients to ensure customer satisfaction and retention
    • Follow up on client requests and ensure proper escalation where necessary
    • Maintain detailed and accurate records of customer interactions
    • Support the sales and marketing team with client-related information
    • Ensure a positive brand experience for all clients

    REQUIREMENTS

    • Bachelor’s degree or HND in Business Administration, Communications, or related field
    • Minimum of 2 years’ experience in customer service or client relations (real estate experience is an advantage)
    • Excellent communication and interpersonal skills
    • Strong problem-solving and conflict resolution abilities
    • Proficiency in Microsoft Office tools and basic CRM systems
    • Ability to multitask and work under pressure
    • Professional, polite, and customer-oriented attitude

    Check how your CV aligns with this job

    Method of Application

    Interested candidate should send their cv to recruitment@amyconsulting.com.ng using the role as the subject

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