Internal Control and Compliance Manager at Lisa Suites Limited

Role Purpose

Protect the hotel’s financial and operational integrity by designing, implementing, and monitoring internal controls and compliance programs tailored to hotel operations; reduce losses, ensure regulatory and brand compliance, and embed a control-conscious culture across all outlets.

Key Responsibilities

• Risk & Control Framework: Map core hotel processes (front office, F&B, housekeeping, events, procurement, payroll, minibar) and maintain a documented internal control framework; perform periodic risk assessments and update controls.
• Operational Controls: Oversee cash handling, POS reconciliations, night audit procedures, credit control, and petty cash; enforce segregation of duties and approval matrices. 
• Procurement & Inventory: Review procurement-to-pay flows; validate vendor onboarding, contract compliance, and inventory cycle counts for F&B, minibar, and housekeeping supplies. 
• Audit & Remediation: Plan and execute risk-based internal audits; prepare findings, present actionable recommendations to management, and track remediation to closure within agreed timelines. 
• Regulatory & Brand Compliance: Ensure adherence to statutory requirements and brand standards; coordinate external audits and brand inspections. 
• Training & Culture: Deliver regular training on fraud prevention, ethics, and control procedures; act as liaison with corporate and external auditors. 

Qualifications & Experience

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field. Professional certification preferred: CPA, ACCA, CIA, or equivalent. 
• Experience: Minimum 5 years in internal audit, internal controls, or finance within the hospitality sector or multi-outlet retail. 
• Skills: Strong analytical and report-writing skills; familiarity with hotel PMS/POS systems; excellent stakeholder management and training capability. 

Working Conditions & Authority

• Location: On-site at property with periodic group visits.
• Authority: Access to financial records, right to escalate unresolved control breaches to GM/Group Audit, and mandate to implement corrective action plans.