Human Resource/ Relationship Manager at Estate Giant

A Real estate company is currently looking for an experienced and self-driven Human Resource/ Relationship Manager to join our team!

Requirements/skills

• HND/BSC Degree in a relevant field with 2-3 years’ experience in a similar role.
• Solid knowledge of office procedures
• Proficient in basic computer skills (MS Office Tools, Google Tools)
• Ability to deliver high-quality work under tight deadlines
• Building positive relationships with customers
• Assisting with generating new business
• Identifying opportunities for greater profits Proven experience as a Client Relationship Manager
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• Strong organization skills
• Entrepreneurial skills
• Detail-Oriented
• Process-oriented

Job Role:

• Manage the HR function in the organization
• Drive business growth and strategy development
• Lead and manage a team to achieve business targets.
• Prepare regular reports on expenses and office budget
• Prepare reports and presentations with statistical data, as assigned
• Recruit and groom talents for optimal performance
• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply, and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitor