F&B Manager at Alan & Grant

Job Summary

• The Food & Beverage Manager is responsible for planning, organising, and overseeing all food and beverage operations to ensure high service standards, customer satisfaction, and profitability.
• The role involves managing outlets, staff performance, quality control, cost management, and compliance with health and safety regulations.

Key Responsibilities

• Plan, coordinate, and supervise all food and beverage operations across outlets.
• Ensure excellent customer service standards and handle guest feedback or complaints professionally.
• Develop and implement operational policies, service standards, and SOPs.
• Manage budgets, control costs, and optimise revenue through effective pricing and promotions.
• Monitor inventory, procurement, and supplier relationships to ensure quality and cost efficiency.
• Ensure compliance with food safety, hygiene, and health regulations at all times.
• Collaborate with the kitchen team on menu planning, costing, and quality assurance.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in food and beverage operations
• Strong knowledge of food safety standards, hygiene regulations, and service best practices.
• Proven ability to manage budgets, control costs, and drive revenue growth.
• Excellent leadership, communication, and customer service skills.
• Proficiency in POS systems and basic operational reporting tools