Jobs at Alan & Grant

Job Summary

• We are seeking a proactive and detail-oriented Head of Operations to build and manage structured operational processes for engaging vendors.
• The Head of Operations will be responsible for developing vendor engagement frameworks, coordinating vendor relationships, and ensuring efficient, compliant, and value-driven vendor operations that support the company’s business objectives.

 Key Responsibilities

• Build and implement structured operational frameworks for vendor engagement.
• Identify, onboard, and manage vendors in line with company policies.
• Develop and maintain vendor management processes, standards, and documentation.
• Coordinate communication and day-to-day interactions with vendors.
• Monitor vendor performance to ensure quality, compliance, and efficiency.
• Ensure vendors adhere to agreed service levels, timelines, and contractual terms.
• Resolve vendor-related issues and escalate when necessary.
• Work closely with internal teams to align vendor operations with business needs.
• Prepare regular reports on vendor performance and operational effectiveness.

 Requirements

• Minimum of Bachelor’s degree in Business Administration, Operations Management, or a related field
• Minimum of 5 years proven experience in vendor management, operations, or a related role
• Strong organizational and process-building skills
• Good understanding of operational structures and workflow management
• Excellent communication and negotiation skills
• Attention to detail and strong problem-solving abilities
• Ability to manage multiple vendors and priorities effectively.

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Job Summary

• We are seeking a detail-oriented, analytical Accountant to join our finance team.
• The ideal candidate will be responsible for maintaining accurate financial records, preparing reports, supporting audits, and ensuring compliance with accounting standards and company policies.

Key Responsibilities

• Prepare and maintain general ledger entries, reconciliations, and financial statements.
• Process accounts payable and accounts receivable transactions; ensure timely vendor payments and customer collections.
• Assist with month-end and year-end closing activities.
• Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements.
• Support internal and external audits by providing documentation and explanations as needed.
• Reconcile bank statements and monitor cash positions.
• Ensure compliance with GAAP/IFRS and internal accounting policies.
• Assist in budgeting and forecasting processes.
• Maintain fixed asset schedules and depreciation records.
• Identify and recommend process improvements to enhance efficiency and accuracy.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 3–5 years of relevant accounting experience.
• Strong understanding of GAAP/IFRS principles.
• Proficiency in accounting software (e.g., QuickBooks, NetSuite, SAP, Oracle).
• Advanced Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent attention to detail and strong analytical skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong communication and problem-solving
• Knowledge of tax compliance and reporting.

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Job Summary

• We are seeking  a highly experienced and strategic Head of Account Management to oversee all recovery efforts and manage client relationships across the recovery function.
• This role is responsible for ensuring effective recovery performance while maintaining strong client relationships, improving retention, and protecting the company’s reputation.

Key Responsibilities

• Lead and monitor all recovery activities to ensure effectiveness and compliance
• Develop and implement recovery strategies aligned with company objectives
• Oversee account management teams responsible for recovery and client engagement
• Ensure timely follow-up, resolution, and closure of recovery accounts
• Manage and strengthen client relationships throughout the recovery life cycle
• Drive client retention by ensuring professional, ethical, and respectful engagement
• Monitor recovery performance metrics and ensure targets are achieved
• Handle escalated client issues related to recovery and account management
• Ensure adherence to internal policies, regulatory requirements, and best practices
• Prepare and present recovery and account management reports to senior management

Requirements

• Minimum of Bachelor’s degree in Finance, Business Administration, or a related field
• Minimum of 5 years proven experience in account management, recovery, collections, or credit operations
• Strong leadership and people management skills
• Excellent client relationship and negotiation abilities
• Sound understanding of recovery processes and financial services operations
• Strong analytical, reporting, and decision-making skills
• Ability to balance recovery objectives with customer retention.

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Job Summary

•  We are seeking an experienced and results-driven Sales Manager to lead and coordinate our sales team.
• The Sales Manager will be responsible for supervising daily sales activities, activating procurement of assets, ensuring strict adherence to the company’s sales processes, and driving the achievement of sales targets.

Key Responsibilities

• Lead, supervise, and manage the sales team.
• Monitor and follow up on the day-to-day activities of sales officers.
• Activate and coordinate procurement on approved assets.
• Ensure full compliance with Finance sales policies and procedures.
• Track sales performance and ensure timely achievement of sales targets.
• Provide regular coaching, guidance, and performance feedback to the sales team.
• Prepare and submit sales reports to management.

Requirements

• Minimum of Bachelor’s degree in Business, Marketing, or a related field
• Minimum of 5 years working experience as a Sales Manager or in a similar sales leadership role, preferably in the lending industry
• Strong leadership and team management skills
• Good understanding of sales processes and asset-based financing
• Excellent communication and follow-up skills
• Ability to work under pressure and meet targets.

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Job Summary

• The Food & Beverage Manager is responsible for planning, organising, and overseeing all food and beverage operations to ensure high service standards, customer satisfaction, and profitability.
• The role involves managing outlets, staff performance, quality control, cost management, and compliance with health and safety regulations.

Key Responsibilities

• Plan, coordinate, and supervise all food and beverage operations across outlets.
• Ensure excellent customer service standards and handle guest feedback or complaints professionally.
• Develop and implement operational policies, service standards, and SOPs.
• Manage budgets, control costs, and optimise revenue through effective pricing and promotions.
• Monitor inventory, procurement, and supplier relationships to ensure quality and cost efficiency.
• Ensure compliance with food safety, hygiene, and health regulations at all times.
• Collaborate with the kitchen team on menu planning, costing, and quality assurance.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in food and beverage operations
• Strong knowledge of food safety standards, hygiene regulations, and service best practices.
• Proven ability to manage budgets, control costs, and drive revenue growth.
• Excellent leadership, communication, and customer service skills.
• Proficiency in POS systems and basic operational reporting tools

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Job Summary

• The Marketing Manager is responsible for developing and executing marketing strategies that enhance brand visibility, drive customer acquisition, and support revenue growth across the organization.
• The role oversees digital and offline marketing initiatives, brand positioning, campaign management, and collaboration with sales and operations teams to deliver a consistent and compelling guest experience.

Key Responsibilities

• Develop and implement comprehensive marketing plans aligned with the brand’s business and revenue objectives.
• Ensure consistent brand identity, tone, and messaging across all marketing and communication channels.
• Oversee the brand’s digital presence, including website content, SEO/SEM, social media platforms, and online listings.
• Plan and execute digital marketing campaigns, email marketing, and paid advertising to drive bookings and engagement.
• Design and manage integrated marketing campaigns (digital, print, outdoor, and experiential).
• Collaborate with sales and revenue teams to develop promotions that drive occupancy, covers, and event bookings

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in marketing, preferably within hospitality, or food brands.
• Strong understanding of hospitality marketing channels, including OTA platforms, digital advertising, and social media.
• Proven experience managing integrated marketing campaigns and brand positioning.
• Data-driven mindset with the ability to analyse marketing performance and optimise strategies.
• Excellent communication, project management, and stakeholder management skills.

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Job Summary

• The Resort Manager is responsible for the overall leadership, operational excellence, and financial performance of the resort. T
• he role ensures exceptional guest experiences, efficient day-to-day operations, revenue growth, and full compliance with hospitality standards, safety regulations, and brand policies.

Key Responsibilities

• Oversee daily resort operations, ensuring high standards across accommodation, food & beverage, leisure, spa, and recreational facilities.
• Ensure exceptional guest satisfaction by maintaining service excellence and promptly resolving guest issues or complaints
• Develop and manage the resort’s annual budget, forecasts, and financial plans.
• Monitor revenue streams and control operational costs to maximise profitability.
• Support sales and marketing initiatives to promote the resort and increase market visibility.
• Build and maintain relationships with key clients, partners, tour operators, and travel agencies.
• Ensure full compliance with health, safety, hygiene, and environmental regulations.
• Oversee maintenance of resort facilities, equipment, and infrastructure to ensure safety and aesthetic standards.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in hospitality operations, within a resort or hotel environment.
• Strong financial acumen, including budgeting, forecasting, and cost control.
• Proven leadership and people management experience.
• Excellent guest relations, communication, and problem-solving skills.
• Knowledge of hospitality systems (PMS, POS, and operational reporting tools).