Waitstaff / Waiter / Waitress at Charles Ardor & Company

Role Summary

The Waitstaff will be responsible for delivering excellent customer service by welcoming guests, taking orders, serving food and drinks, and ensuring a pleasant dining experience. The ideal candidate should be friendly, attentive, and able to work efficiently in a fast-paced environment.

Key Responsibilities

• Greet and seat guests in a warm and professional manner
• Present menus and assist guests with menu selections when needed
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Serve meals and drinks promptly and correctly
• Check on guests during service to ensure satisfaction
• Clear and reset tables after guests leave
• Process payments and issue receipts where required
• Maintain cleanliness and organisation in the dining and service areas
• Follow all health, hygiene, and safety regulations
• Work collaboratively with kitchen and bar staff
• Handle guest concerns politely and escalate when necessary
• Assist with opening and closing duties as assigned

Qualifications & Experience

• Previous experience in hospitality or restaurant service is an advantage
• Ability to communicate clearly and fluently
• Basic math skills for handling payments
• POS knowledge is an added advantage

Key Skills & Attributes

• Excellent customer service and interpersonal skills
• Friendly, polite, and professional attitude
• Ability to multitask and work under pressure
• Attention to detail
• Good personal grooming and presentation
• Punctual, reliable, and a strong team player
• Willingness to work evenings, weekends, and holidays if required

Work Schedule

• Shift-based schedule

Remuneration

• ₦50,000 monthly