Business Analyst (Retail) at Tybitx Services International Limited

Description

• The role is ideal for a leader capable of translating business objectives into actionable initiatives, optimizing operational efficiency, and driving profitability within a retail chain superstore environment.

Key Responsibilities

• Lead, mentor, and recruit a team of Business Analysts, fostering a collaborative and professional growth-oriented environment.
• Oversee requirements gathering for complex projects and ensure standards for documentation (use cases, user stories, process flows) are maintained.
• Translate strategic goals from senior management into actionable projects and act as a trusted advisor to stakeholders.
• Ensure the team conducts thorough data analysis and utilizes visualization tools to track KPIs and inform business decisions.
• Manage the team’s project portfolio to ensure delivery is on time, within budget, and meets stakeholder requirements.

Job Requirements

• Bachelor's degree in Business Administration, Statistics, Information Technology, or a related field (Master's degree preferred).
• Minimum of 5-8years of experience as a Business Analyst, with at least 3 years in a management role.
• Deep understanding of the retail industry (supply chain, inventory, merchandising).
• Proficiency in data analysis and reporting tools such as SQL, Excel, Tableau, and Power BI.
• Strong knowledge of business process improvement (Lean/Six Sigma) and project management methodologies (Agile/Waterfall).
• Professional certifications (CBAP, CCBA, or PMP) are a plus.