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  • Posted: Jul 11, 2019
    Deadline: Jul 18, 2019

  • Read more about this company

    Finance Officer

    Job Type: Contract
    Job Duration: 9 Months

    Major Duties and Responsibilities

    • Approves payments, purchase authorizations and other financial transactions to ensure compliance with staff rules, financial rules and implementing instruments/authority.
    • Supervises the preparation of the end of month accounts before forwarding them to Headquarters;
    • In close coordination with Field/Sub Offices/Programme Section, maintains a system to monitor and forecast cash requirements to meet administrative and project expenditures. Establishes monthly cash requirements for the office and requests timely replenishments from Headquarters.
    • Constantly reviews banking arrangements to ensure timely transfer of funds and minimize exchange loses and bank charges;
    • Advises the head of office on all budgetary and financial matters;
    • Briefs new staff members or staff assigned to the Field on finance matters;
    • In close coordination with Field Offices, coordinate replies to finance related audit comments
    • Undertakes other duties as required.

    Supervisory responsibilities:

    • Ability to manage/administer a finance unit, ability to rationalize work, delegate tasks, apply advanced systems to simplify work and negotiate systems improvements, propose solutions to make best use of staff and financial resources
    • Ability to prepare and administer budgets, manage finance sector
    • Analytical/Communication/inter-personal skills


    • Ability to work under highly stressful conditions
    • Ability to work with computers
    • Writing/drafting skills
    • Ability to train and educate other people

    Academic Qualifications

    • Advanced University degree

    Managerial Competencies:

    • Managing Performance
    • Coaching and Developing Staff
    • Managing Resources
    • Political and organization awareness

    Functional Competencies:

    • Interpreting and Developing Policy and Procedure
    • Financial Planning
    • Financial Reporting
    • Providing Financial Support and Advice
    • Carrying out Transactions
    • Managing Funds

    Other relevant qualifications in addition to the above:

    • Advance University Degree in Finance, Accounting, Business Administration or other related fields Relevant Experience
    • Experience in auditing, accounting/finance
    • Work in multi-cultural, multi-national context
    • Work experience in developing country (other than own) under conditions of low infrastructure, hardship, insecurity, danger Managerial and Technical Skills

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    Case Management Supervisor

    Job Type: Contract
    Job Duration: 9 months

    Closing Date: 18th July 2019

    Key Responsibilities

    • Contribute to establishing a case management system
    • Manage a team of 12 Child Protection Case Workers;
    • Supporting the Case Workers to identify children who should be provided with case management services according to an agreed criterion;
    • Supporting the Case Workers to develop appropriate and realistic case plans for children with different needs and providing approval for case plans;
    • Supporting the Case Workers to provide appropriate case management services to children;
    • Supporting the Case Workers to provide referrals and follow-up for children with external service-providers, sharing case information as appropriate;
    • Entering case management data into the Child Protection Information Management System (CPIMS);
    • Signing off on the closure of case plans;
    • Ensuring appropriate child safeguarding and accountability mechanisms are in place and working effectively;
    • Pre-identify alternative care arrangements for unaccompanied and separated children;
    • Conduct daily field visits to beneficiaries in camps, Informal Settlements and households in Ngala, Bama, Banki, Dikwa, Damboa and Mafa.
    • Support team-building and professional development of staff, including through regular performance appraisals;
    • Support the development of referral pathways for children requiring external services.
    • Maintain and develop cooperative working relationships with relevant service providers (national and international), community centers and organizations, governmental institutions, etc.;
    • Contribute in writing evaluative and periodic progress reports on case management component of the project;
    • Other duties as assigned by the supervisor.

    Performance Indicators

    • Efficiently deliver on the commitments
    • Cost effective suggestions yet maintaining quality
    • Organised and has attention to detail
    • Deliver agreed results/outputs without reminders
    • Seek continuous self-development
    • Pro-active attitude
    • Demonstrate willingness to try and learn
    • Respect confidentiality.

    Education and Experience

    • Degree in Social Work, Psychology or other related field (preferably Master’s Degree);
    • 2 years’ relevant experience on Child Protection in emergencies;
    • At least 1-year specific social work or case management work experience with children;
    • Previous experience in a similar position with international or national organizations or government authorities;
    • Knowledge of Child Protection standards and procedures;
    • Demonstrated ability to manage a team and work under pressure;
    • Demonstrated respect of work and humanitarian ethics;
    • Good problem solving skills and ability to work independently;
    • Strong organizational, interpersonal and communication skills;
    • Good Computer literacy, primarily Excel and Word;
    • Fluent in written and spoken Arabic and English;


    • Team player
    • Friendly and good sense of humour
    • Ability to work with minimal supervision
    • Able to work in a small, dynamic organisation with limited resources
    • Creative and innovative
    • Commitment to War Child’s aims, values and mission
    • Networking and influencing skills
    • Report writing skills
    • Ability to maintain effective working relationships with all levels of staff
    • Community facilitation skills.

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    Community Engagement Officer

    Job Type: Contract
    Job Duration: 9 Months

    Job Purpose

    • The purpose of this role is to coordinate and lead community engagement and mobilization activities for the response programmes in line with International minimum standards in locations within Borno states.
    • The post holder will be supervised directly by the Case management officer and technically by the Child Protection in Emergencies Specialist and expected to work very closely with other members of the programme team.

    Dimensions of Role

    • Communicates within CHAD and with partners and related government institutions.
    • The post holder will coordinate the community based protection programming interfacing with other programme team members.
    • The post holder will also contribute towards the capacity building of CHAD Internationals implementing partners.

    Key End Results and Typical Responsibilities
    Programme development & Quality Management:
    In collaboration with the Field Team, Project Manager and CPiE Specialist, the Community Engagement Officer will be:

    • Support the strengthening of child protection community-based systems inclusive of developing trainings, supervision/coaching tools, monitoring and tracking tools and improve referral systems;
    • Provide support in the development of alternative care systems in accordance with international policies and national procedures/norms;
    • Conduct and supervise training with men and boys, women and girls on social norms change and CP prevention and response using agreed methodology;
    • Support the establishment and strengthening of community based mechanisms and groups including adolescent peer groups, child protection committees, children’s clubs, parent grouos and informal foster caregivers,
    • Support community advocates and children to develop participatory media and other IEC materials to use in the community to raise awareness;
    • Conduct training and follow-up with teachers, government and partner staff and other stakeholders in community based protection
    • Design and facilitate community mobilization/sensitization campaigns in collaboration with Community Engagement Workers, Community Based Protection Mechanisms, and children/adolescents
    • Supervise the CFS staff members/volunteers on location to ensure quality implementation of activities;
    • Provide ongoing support and ensure child participation and safeguarding practices are strictly adhered to;
    • Provide support to parent groups and caregivers by organizing and leading sessions with parents on positive parenting practices.
    • Produce weekly and monthly data and regular narrative reports for Child protection Specialist to feed into overall program and donor report

    Human Resource Development:

    • Supports the orientation, on-going development/training and builds capacity of local partner staff when required.
    • Learning and knowledge management:
    • Shares relevant information within the team establishing and supporting the proper documentation of activities
    • Participates in national/regional projects/networks as requested.

    Resource Mobilization:

    • Support resource mobilization efforts by participating in rapid assessments, project reviews and related tasks that will ensure adequate information for proposal development

    Dealing with Problems:

    • Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
    • Manage multiple and work with distant colleagues to form a virtual efficient administration team;
    • Resolve problems that are not covered by established process.
    • Analyse possible causes of problems and suggest solutions to get them resolved.
    • Refer, whenever necessary, the case to the Child Protection in Emergencies Specialist for consideration.

    Communications and Working Relationships:

    • Report to the Child Protection in Emergencies specialist;
    • Provide support to CHAD’s programme delivery and resource mobilization.
    • Work with other members of the programme units to ensure effective and efficient programme delivery.

    Job Requirements

    • Minimum Required Experience: 2 year(s)
    • Minimum Qualification: Bachelor's Degree/HND

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    Child Protection Specialist/Technical Adviser

    Job Type: Contract
    Job Duration: 9 months


    • The Child Protection Specialist/Technical Adviser serves as the technical lead and manages program delivery of CHAD child protection programs in Borno state emergency contexts, including leading CHAD’s signature program Child-Friendly Spaces. The incumbent deploys to disaster or crisis-affected areas and is responsible for supporting the needs assessment, partner identification, program planning and implementation and ongoing technical support.
    • The Child Protection Specialist/Technical Adviser monitors program data, tracks program budget and ensures partners have necessary program supplies. The incumbent is responsible for creating and contextualizing program and training content that best meets the needs of partners and program goals.
    • As a frontline representative of CHAD, the position holder is required to ensure safety and protection of children and families that they come in contact with and represent the agency values of Accountability, Ambition, Collaboration, Creativity, and Integrity.

    Essential Duties

    • Support the development of response and recovery strategies; lead on the development of child protection goals, objectives and inputs. Provide ongoing technical assistance as needed.
    • Create and strengthen program and guidance materials, tools and processes to improve program quality and impact.
    • Lead community needs assessments and make recommendations on child protection programming implementation, adaptation and contextualization as needed
    • Contribute to internal and external dialogue on children in emergencies through working groups, trainings and presentations as a child protection in emergencies expert
    • Manage Child Protection Program Planning, implementation and Monitoring
    • Help response and recovery teams create practical child protection implementation plans that achieve realistic and ambitious goals.
    • Strengthen program planning guidance and tools including cost models, logic models and best practices for implementation
    • Contribute to the development of child protection program funding proposals and help oversee child protection program budgeting and spending.
    • Ensure program kits and training materials and supplies are provided to program partners and staff as needed.
    • Manage child protection program data collection tools and methods including program surveys, feedback forms and evaluations. Ensure partners are following regular reporting schedules and that data is entered regularly into CHAD’s data monitoring database.
    • Cultivate and Manage Child Protection Partnerships
    • Develop and strengthen partnerships with other child protection organizations, agencies that contribute to children’s health, wellbeing and protection and can enhance our emergency programming
    • Create strong partnership agreements and guidelines for program implementation partners that help ensure quality program delivery
    • Develop and Deliver Child Protection Training to partners and emergency responders
    • Develop and manage Child Protection in Emergencies training and facilitation content to meet programming needs based on current research and evidence-based best practices
    • Deliver Child Protection in Emergencies training to various audiences including program implementation partners and CHAD emergency responders and volunteers.

    Required Qualifications

    • Must be willing to deploy to Borno State disaster for 9 months
    • Minimum 2-4 years' experience in functional area including working directly with groups of children and their caregivers.
    • Bachelor’s degree in child protection, psychology, social work, public health, behavioral health, child development or related field.
    • Strong level of technical and/ or managerial knowledge, skills, and experience to lead a program area, or provide the technical advice, guidance and direction related to various size programs and grants
    • Excellent communication and presentation/facilitation skills
    • Highly collaborative team player
    • Organized self-starter who is detail oriented
    • Skilled in Microsoft Office Suite
    • Travel up to 30%

    Preferred Qualifications:

    • Master's degree in Child Protection, Social Work, Psychology, Counseling, Public Health, Behavioral Health, Child Development or related field.
    • Experience working in BORNO STATE disaster recovery contexts
    • Experience developing and delivering training to adult learners
    • Experience in partnership cultivation and management
    • Demonstrated knowledge understanding of BORNO STATE and state child welfare systems, processes and networks.
    • Demonstrated ability programming to adapt programming in changing or complex environments.

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    Monitoring and Evaluation Officer

    Job Type: Contract
    Job Duration: 9 Months

    General Objective

    The Child Protection Monitoring & Evaluation Officer (M&E Officer) will be assigned the following key duties and responsibilities:

    • He/she consolidates data from the field in order to produce evidence-based, analytical and quality internal and donor reports within the deadlines; He/she ensures that data is transmitted on time from the field to the coordination;
    • He/she represents CHAD at CP coordination meetings at different levels and ensures linkages between the projects and the child protection sub-sectors are effective by sharing and communicating achievements of the projects;
    • He/she has a leading role in Child Protection needs assessments in various Borno State areas: drafting ToRs, consolidating quantitative & qualitative data, writing assessment reports etc.
    • He/she effectively contributes to capacity building of the local partner in the domain of M&E by providing continuous technical support, implementing formal trainings and conducting monitoring visits.

    Key Responsibilities and Tasks
    Monitoring, Evaluation and Reporting:

    • Develop, share and implement a MEAL plan for all the CP projects implemented by CHAD
    • Develop specific monitoring tools adapted to each CP project
    • Ensure that the monitoring tools are duly filled with reliable data
    • Consolidate qualitative and quantitative projects data and produce evidence-based and quality internal and donor reports within the deadlines
    • Consolidate the monthly sitrep
    • Draft questionnaires and take a lead in data collection
    • Participate in writing assessments and survey reports
    • Report any identified technical challenge, or question to the Child Protection Project Manager
    • Maintain and ensure a culture of strict confidentiality inter CHAD staff and between CHAD staff and non CHAD employees.


    • Design clear formats for data collection and treatment and train the Child Protection team accordingly
    • Supervise the development and management of a Child Protection database management system
    • Supervise data protection procedures and filing

    Internal Coordination:

    • Closely collaborate with the Deputy Child Protection Specialist, Community Engagement Officer, FTR Officers, Case Management Officer to ensure that M&E tools incorporate inputs from the respective technical fields of expertise
    • Ensure regular communication with the Child Protection Technical Adviser about updates, achievements and challenges through meetings, reports and ad hoc communication upon request and upcoming needs
    • Carry out all the procedures connected with the accomplishment of the planned activities (administrative and logistical) through timely communication and collaboration with support departments
    • Deliver any other tasks as assigned by the Child Protection Technical Adviser

    Capacity Building:

    • Closely collaborate with the local partner for capacity building purposes by provision of on-going technical support in the domain of M&E, implementing formal trainings and conducting field monitoring visits to various locations in Borno State areas
    • Lead the process of identification of capacity building needs in the domain of M&E and designing a tailored trainings plan
    • Conduct regular field monitoring visits to various locations of Borno State areas, organize technical follow up meetings, draft field visits reports, suggest the necessary improvements and monitor its translation intro reality
    • Support the local partner in designing a MEAL plan providing high quality expertise and assisting in development of the M&E tools

    External Coordination and Representation:

    • Coordinate with other CP actors on the ground to effectively contribute to the service mapping exercise, establishment of well-functional referral pathways, and information sharing
    • Represent CHAD CP project in fora and meetings held at location or regional level in her/his field of expertise, including sharing of information and reporting
    • Contribute to development of a community network to facilitate the project acceptance and stake holder’s contribution and ownership

    Child Protection:

    • Promote, and ensure project activities are in line with child protection principles and humanitarian principles
    • Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
    • Ensure CHAD Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the projects activities
    • Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.


    • Fully comply with CHAD Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
    • Ensure adherence to CHAD standards and quality requirements in all the project activities.

    Mandatory Requirements

    • Language Skills: Fluent in local languages and in English (speaking/reading/writing).
    • Education Degree: University degree in Statistics, Information Management, Social Studies, or any other related discipline
    • Work experience: Minimum 2 years’ experience in the field of child protection / protection overseeing monitoring and evaluation tasks
    • Knowledge & skills: Excellent analytical and writing skills, competent in participatory assessments, database design and other tools for information management
    • Computer skills: Excellent knowledge of the MS office software, excellent competencies in MS Excel.
    • Other: Knowledge of child protection system in Northeastern Nigeria/Good capacity building skills/ Excellent knowledge of child protection issues and best practices / Experience in quantitative and qualitative data collection including survey design, implementation and analysis/ Knowledge of Mobile Data collection tools (ODK)/KoBo Toolbox


    • Other knowledge: Acquaintance with NGO’ rules, procedures and regulations; Acquaintance with the Child Protection Minimum Standards


    • Work in relief or development sector
    • Strong motivation to help people in needs
    • Transversal skills
    • Honest and trustworthy
    • Reliable, rigorous and well organized
    • Motivated and dedicated to his/her job
    • Ability to take initiative to deal with difficulties encountered in daily work
    • Ability to adapt or change priorities according to the changing situation
    • Autonomy, neutrality, hard worker
    • Able to manage stress and pressure
    • Able and willing to learn to extend his/her scope of work
    • Able to manage priorities, take initiatives and work without constant supervision

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    Family Tracing and Reunification (FTR) Officer

    Job Duration: 9 months
    Slot: 2 Openings

    Position Summary

    • The Family Tracing and Reunification (FTR) Officer conduct FTR works with FTR case workers at field level to provide identification, documentation, Tracing, reunification, follow ups and interim family based care services to unaccompanied, separated and missing children as well as supporting caregivers.
    • The incumbent plays a key role of managing FTR caseload through CPIMS database system by collaborating with FTR Database Manager.
    • The FTR Officer organizes and conducts FTR field missions and support to FTR caseworkers by also collaborating with FTR Coordinator at National level.

    Primary Duties and Responsibilities
    In co-ordination with the FTR Coordinator, FTR database manager and FTR Caseworkers and with the support of other tracing team members perform:

    • Develop weekly FTR schedules and assign cases to FTR caseworkers, debrief them on progress and troubleshoot any particular follow-up, tracing or documentation challenges.
    • Prioritize and manage cases of unaccompanied and separated minors (UASC) with great focus of UASC in extremely vulnerable situations
    • Conduct tracing actions and temporary care monitoring (TCM) in line with National FTR Working Group SOPs
    • Document all registered cases in the CPIMS (including registration, TCMs, tracing actions, reunifications, cases referrals, etc.) within 7 days of visit
    • Conduct weekly meeting with FTR caseworkers and FTR Database Manager to review case progress and ensure data entry is completed accurately and verified
    • Ensure the FTR caseworkers raise awareness on prevention of family separations and available FTR services and spread relevant prevention messages in accordance with FTR WG SOP
    • Ensure weekly progress updates are provided to the Children using FTR Weekly Caseload Summary and other templates agreed by FTR WG
    • Ensure that the FTR data is provided for the 5 Ws biweekly reports to the CPSC IMO on time
    • Facilitate CPIMS caseload audit to ensure quality of documentation, reporting and case management Perform any other duty as ma be assigned to him/her by the Supervisors

    Statement of Skills, Knowledge and Abilities

    • Bachelor Degree in Statistics, ICT, Community Studies, Social Work or related disciplines.
    • Strong technical knowledge in key areas of child protection such as children in conflict, child recruitment by armed forces, separated and unaccompanied children, orphaned and vulnerable children, sexual and gender-based violence, child marriage and child labour and child abduction
    • Must have strong and polished interpersonal, written and oral communication skills.
    • Well updated knowledge of computer software applications and database management tools
    • Fluent in speaking English, Hausa and other local languages
    • Database management experience.
    • Able to work with a variety of populations, including 5-12 year olds, 13-17 year olds and 18 years and up.
    • Flexible; possessing the ability to wear different, “hats” on short notice and readiness to working on ‘hard-to-reach areas’.

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    Family Tracing and Reunification Case Worker

    Job Type: Contract
    Job Duration: 9 months
    Slot: 2 Openings

    Position Summary

    • The Family Tracing and Reunification (FTR) Caseworker perform FTR activities in the field by conducting identification, documentation, tracing, reunification, follow ups and interim family based care services to unaccompanied, separated and missing children as well as supporting caregivers.
    • The incumbent plays a key role of managing cases at field level by filling all the FTR data into the FTR paper forms, initiate tracing actions, temporary care monitoring and reunification exercises.

    Primary Duties and Responsibilities

    • Adhere to weekly FTR schedules and implement cases assigned to him/her per a week.
    • Work to achieve of FTR case management (tracing actions, TCMs, reunifications) assigned to him/her per a week
    • Participate in multiple 1-2 week or more FTR missions in the County
    • Manage according to priority cases of unaccompanied and separated minors (UASC) with great focus of UASC in extremely vulnerable situations
    • Conduct tracing actions and temporary care monitoring (TCM) in line with Global FTR and Case Management SOPs
    • Document all registered using Paper Forms (including registration, TCMs, tracing actions, reunifications, cases referrals, etc) within 7 days of the visit.
    • Participate in weekly meeting with FTR Officer FTR Database Manager for review of case progress and ensure data entry is completed accurately and verified.
    • Raise awareness on prevention of family separations and available FTR services and spread relevant prevention messages in accordance with FTR WG SOP.
    • Perform any other tasks as may be assigned to him/her by the Supervisors.

    Qualifications / Competencies

    • Diploma in Statistics Computer Science, Community Studies, Social Work or related disciplines.
    • Strong technical knowledge in key areas of child protection such as children in conflict, child recruitment by armed forces, separated and unaccompanied children, orphaned and vulnerable children, sexual and gender-based violence, child marriage and child labour and child abduction.
    • Must have strong and polished interpersonal, written and oral communication skills.
    • Well updated knowledge of computer software applications and database management tools.
    • Fluent in speaking English, Hausa and other local languages in Borno
    • Database management experience. (Encouraged)
    • Able to work with a variety of populations, including 5-12 year olds, 13-17 year olds and 18 years and up.
    • Flexible; possessing the ability to wear different, “hats” on short notice and readiness to working

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    Child Protection Case Worker

    Location: (Ngala, Bama, Banki, Dikwa, Damboa, Mafa), Borno
    Job Type: Contract
    Job Duration: 9 months
    Slots: 12 Openings

    Job Description

    • The Caseworker will be responsible for providing individual case management as part of the case management project.
    • The Caseworker will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect and violence (especially UASC and CAAFAG) and their families in this process.


    • Provide individual case management for children in Borno location in accordance with all case management steps and related tools and procedures.
    • Provide ongoing support to families, foster and alternative care systems.
    • Communicate regularly with CM assistant for updates on achievements and challenges.
    • Grant Monitoring & Reporting: Provide input for weekly and staff activity reports.
    • Coordination & Representation: Directly communicate effectively with other caseworkers and service providers as part of conducting individual case management.
    • Regularly attend case management meetings at field level.
    • Program Development: Contribute to the development of proposal activities in relation to case management.
    • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
    • Other duties as assigned by the supervisor to enable and develop program.

    Job Requirements

    • Technical Diploma or degree in Social Work, Human Rights, or related degree preferred.
    • Minimum of 1year experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings.
    • Demonstrated understanding of working with children and particularly vulnerable children.
    • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
    • Fluency in English and/or (other languages) preferred or required.

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    Alternative Care Support Officer

    Job Type: Contract
    Job Duration: 9 months

    Job Description

    • To provide quality care for children through provision of alternative care to children who are deprived of parental care, in line with UN’s Guidelines on alternative care of children.


    • Provides and take control of alternative care provision to children who are deprived of parental care, in line with UN’s Guidelines on alternative care of children.
    • Regulate and monitor the quality of the alternative care solution provided to children who are deprived of parental care and / or
    • Support the Transition from institution to community-based care
    • Prevent the unnecessary separation of children from their parent.
    • Reporting and Documentation.
    • Design and Planning Support Programmes according to the project specifications and CP minimum standard.


    • Bachelor’s Degree in Social Work, Counseling, Psychology, Child Development or other related field
    • Excellent knowledge of Child Protection and GBV minimum standards and basic principles
    • Excellent knowledge of psychosocial support basic principles and PSS key messages to vulnerable children and caregivers
    • Excellent knowledge of child and adult development and learning
    • Excellent knowledge of basic facilitation skills
    • Excellent knowledge of safe identification and referral principles
    • Good knowledge of GBV and Child Protection case management
    • Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times
    • Excellent interpersonal and problem-solving skills, creativity and flexibility
    • Flexible working hours’ availability

    Other required qualifications:

    • At least 3 years of experience in humanitarian settings, specifically in Child Protection and Alternative Care Support System
    • Experience managing teams
    • Experience providing on the job coaching and mentoring and building capacity of staff
    • Computer Literacy (Microsoft Word, Excel and PowerPoint)
    • Comfortable in a multicultural environment, flexible and able to handle pressure well
    • Fluency in Hausa and English Language
    • Previous experience managing large teams

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    Case Management Officer

    Job Type: Contract
    Job Duration: 9 Months

    Position Summary
    The Case Management officer, under the supervision of the Child Protection Specialist/Technical Adviser will be responsible for:

    • Supervising the implementation of the Case Management activities in the various communities
    • Supervising case workers
    • Supervising and participating case conference and case review the
    • Coordinating with relevant stakeholder involved in CP
    • The Case Manager officer will ensure that project activities are consistent with CHAD’S programming principles and approaches, draw on relevant best practices and lessons learned, enable children to attain their rights and are compliant with donor regulations.

    Key Areas of Accountability

    • Support on and keep up-to-date a map of existing services to which children and families can be referred to.
    • Link case workers with service providers and support effective collaboration
    • Supervise and coach case workers on the identification, assessment, documentation, referral (to relevant services) and follow-up of at-risk children and families
    • Supervise and support the case workers in family visits if necessary
    • Organize weekly case management conferences/ case review with all case workers
    • Ensure that case workers respect confidentiality and follow ethical guidelines
    • Ensure that files, registers and computer databases are used in an appropriate and correct manner and ensure case workers adhere to proper documentation and data protection protocols
    • Support the implementation of the Inter-Agency Child Protection Information Management System
    • Review the follow up of cases, and ensure all cases are managed within acceptable timelines
    • Work in close collaboration with the community mobilisers to strengthen our relationship with the community and to strengthen the referral system.
    • Work with the child protection team to ensure close links between case management and our work with community based child protection mechanism.
    • Ensure internal referral mechanisms (with other sectors) are in place and cases are appropriately managed and followed up when referred
    • Ensure constant and transparent communication and collaboration with relevant stakeholders, including community members, community leaders and families
    • Document best practice, case studies and learning
    • Share information on field-level successes and challenges with the Child Protection officer.
    • Ensure that major challenges are flagged early, and addressed in an appropriate way;
    • Facilitate, collect and report information regarding the overall situation of child protection risks
    • Support the preparation of all procurement and administrative documents required for case management implementation.
    • Support the Child Protection Manager in the ongoing capacity building of case workers
    • Submit regular case management reports and ensure that information is kept up to date
    • Coordinate with other agencies offering case management services to children on referral and transfer of cases

    Skills and Behaviours (CHAD Values in Practice)

    • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling CHAD values


    • Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same
    • Widely shares their personal vision for CHAD, engages and motivates others


    • Builds and maintains effective relationships, with their team, colleagues and with relevant external partners.
    • Approachable, good listener, easy to talk to


    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks.


    • Honest, encourages openness and transparency; demonstrates highest levels of integrity
    • Do no harm and confidentiality.


    • Experience in project management and supervision of staff.
    • Experience in designing and facilitating training sessions.
    • Knowledge and understanding of inter-agency standards and guidelines in child protection, including the Minimum Standards for Child Protection in Humanitarian Action.

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    Admin/Logistics Officer

    • Job Type
    • Qualification
    • Experience 1 - 2 years
    • Location Not specified
    • Job Field

    Job Duration: 9 months

    Position Summary

    • CHAD seeks an Admin and Logistics officer to provide administrative and logistics support, liaising closely with the Admin and Logistics team in the other offices and the finance team to ensure good recordkeeping, as well as liaising with the housekeeping staff to support the smooth running of the office.
    • The Admin and Logistics Officer will work under the direct supervision of the Project manager and will be functionally managed by the Center Manager.
    • The position holder will supervise the Driver, Cleaner and Office Assistant.
    • The position is full time, based in Borno with frequent visits to the field.

    Roles and Responsibilities

    • Liaise with the landlord of the office premises and other operational contacts such as vendors, suppliers and courier services to keep the office fully functional
    • Coordinate package delivery and pick up
    • Develop and oversee safety protocols, including the management of the security company
    • Ensure that the door security system and key management is functioning properly
    • Manage the telephone/intercom/internet system
    • Provide logistical support for meetings and conferences on-site and off-site
    • Respond to general emails and forward to the appropriate members of staff
    • Provide orientation for new staff, visitors or consultants on the use of the general office equipment and other office systems
    • Maintain office equipment and oversee repairs
    • Manage the office fleet and approve any private vehicle hire
    • Oversee vehicle repairs
    • Maintain office logs on travel, inventory and fuel usage for generator, vehicles etc.
    • Prepare travel arrangements, relevant documentation (tickets, visas etc.) and any necessary travel materials (Meeting confirmations, background or reference confirmations)
    • Prepare and submit a monthly logistics report about the above to the Center Manager.
    • Coordinate procurement process of goods and services, ensure necessary documentation
    • Maintain and update vendor’s database for necessary goods and services
    • Monitor quality and control cost on various office supplies, stationery, hotel accommodation, transportation and other equipment
    • Provide support to HR where needed
    • Any other function required to undertake broadly in line with above functions.

    Other Duties:

    • Keep colleagues appraised of developments in own area as appropriate
    • Contribute to staff meetings, and other internal meetings with appropriate content , views and suggestions
    • Fulfill requirements of internal staff management processes including performance reviews, supervisory meetings, etc.


    • Bachelor's degree in Business Administration, Procurement, Logistics, Management, Human Resource or a related field;

    Required Experience:

    • 1-2 years´ professional experience carrying out administrative, logistical and/or operational tasks
    • Experience working in an NGO or civil society is a plus

    Other Relevant Requirements:

    • Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
    • Excellent in English (oral and written)
    • Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
    • Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
    • Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
    • Demonstrated passion for human rights issues
    • Good reporting capacity and experience
    • Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.

    Method of Application

    Interested and qualified candidates should send a Cover Letter and an updated CV (not longer than three pages) to:
    CHAD Office, Bulumkutu Abuja,
    Behind Bulumkutu Primary School,
    Maiduguri, Borno State.

  • Send your application

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