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  • Posted: Jul 11, 2019
    Deadline: Jul 18, 2019
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    The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria’s rural children and women. CHAD was establish in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria. We make ...
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    Case Management Supervisor

    Job Type: Contract
    Job Duration: 9 months

    Closing Date: 18th July 2019

    Key Responsibilities

    • Contribute to establishing a case management system
    • Manage a team of 12 Child Protection Case Workers;
    • Supporting the Case Workers to identify children who should be provided with case management services according to an agreed criterion;
    • Supporting the Case Workers to develop appropriate and realistic case plans for children with different needs and providing approval for case plans;
    • Supporting the Case Workers to provide appropriate case management services to children;
    • Supporting the Case Workers to provide referrals and follow-up for children with external service-providers, sharing case information as appropriate;
    • Entering case management data into the Child Protection Information Management System (CPIMS);
    • Signing off on the closure of case plans;
    • Ensuring appropriate child safeguarding and accountability mechanisms are in place and working effectively;
    • Pre-identify alternative care arrangements for unaccompanied and separated children;
    • Conduct daily field visits to beneficiaries in camps, Informal Settlements and households in Ngala, Bama, Banki, Dikwa, Damboa and Mafa.
    • Support team-building and professional development of staff, including through regular performance appraisals;
    • Support the development of referral pathways for children requiring external services.
    • Maintain and develop cooperative working relationships with relevant service providers (national and international), community centers and organizations, governmental institutions, etc.;
    • Contribute in writing evaluative and periodic progress reports on case management component of the project;
    • Other duties as assigned by the supervisor.

    Performance Indicators

    • Efficiently deliver on the commitments
    • Cost effective suggestions yet maintaining quality
    • Organised and has attention to detail
    • Deliver agreed results/outputs without reminders
    • Seek continuous self-development
    • Pro-active attitude
    • Demonstrate willingness to try and learn
    • Respect confidentiality.

    Education and Experience

    • Degree in Social Work, Psychology or other related field (preferably Master’s Degree);
    • 2 years’ relevant experience on Child Protection in emergencies;
    • At least 1-year specific social work or case management work experience with children;
    • Previous experience in a similar position with international or national organizations or government authorities;
    • Knowledge of Child Protection standards and procedures;
    • Demonstrated ability to manage a team and work under pressure;
    • Demonstrated respect of work and humanitarian ethics;
    • Good problem solving skills and ability to work independently;
    • Strong organizational, interpersonal and communication skills;
    • Good Computer literacy, primarily Excel and Word;
    • Fluent in written and spoken Arabic and English;

    Qualities:

    • Team player
    • Friendly and good sense of humour
    • Ability to work with minimal supervision
    • Able to work in a small, dynamic organisation with limited resources
    • Creative and innovative
    • Commitment to War Child’s aims, values and mission
    • Networking and influencing skills
    • Report writing skills
    • Ability to maintain effective working relationships with all levels of staff
    • Community facilitation skills.

    Method of Application

    Interested and qualified candidates should send a Cover Letter and an updated CV (not longer than three pages) to:
    CHAD Office, Bulumkutu Abuja,
    Behind Bulumkutu Primary School,
    Maiduguri, Borno State.

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