Sheltered Hope Initiative -SHI is An NGO with the mission of eradicating homelessness in Nigeria, 1,000 persons at a time, 1 city at a time, through our communal shelter program that will help homeless Nigerian residents transition into a state of self-sufficiency by which they become valuable and contributing members of the society.
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This is a full-time, on-site role for a Shelter Operations Manager located in Ikotun, Lagos. The Shelter Operations Manager will be responsible for overseeing the daily operations of the shelter, managing hopemates, and ensuring a safe and supportive environment for all residents and staff. Tasks include case management and reporting, overseeing hopemates' transition, coordinating formal/informal trainings and community services, building and solidifying partnerships, and conducting research to improve Communal Shelter Programs. The Shelter Operations Manager will also handle communication with external partners and stakeholders.
Qualifications
Strong Communication, Training and Mentoring skills
Experience in Case Management and Social Services
Ability to conduct and utilize Research tools effectively
Excellent organizational and leadership skills
Compassionate and empathetic demeanor
Bachelor's degree in Social Work, Sociology, Psychology, or related field
Previous experience in shelter/hostel management or a related field is an advantage.
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