Jobs at Doheney Services Ltd

Role Summary

• Are you a poised, empathetic professional who loves people as much as you love digital storytelling?
• They are looking for a unique individual to fill the role of Receptionist & Social Media Executive.
• You will be the first face our clients see when they walk into our VI office and the creative mind behind our digital presence. This role requires a balance of high-level hospitality and a creative spark for social media content creation.
• The Receptionist & Social Media Executive is responsible for managing the front-of-house experience while simultaneously executing our social media strategy.
• You will ensure every visitor feels welcomed and supported while capturing the essence of 5 Pillars Health through engaging online content.

Key Responsibilities
Front Desk & Guest Relations:

• Warmly welcome visitors and clients upon arrival, ensuring a professional and calming environment.
• Manage the physical reception area to ensure it remains tidy, welcoming, and reflective of our brand standards.
• Handle incoming calls and inquiries with empathy and professional clarity.
• Manage appointment scheduling and coordinate with our consultants, coaches, and therapists.
• Process client payments and maintain basic administrative records.

Social Media & Content Execution:

• Manage the daily operations of our social media platforms, with a primary focus on Instagram and TikTok.
• Capture real-time content within the office—including photos and videos—to be used for Reels and stories.
• Engage with our online community by responding to comments and DMs in a timely and helpful manner.
• Collaborate on a content calendar that highlights our services in health, coaching, and mental wellness.
• Use basic editing tools to ensure all digital content aligns with the 5 Pillars Health aesthetic.

Administrative Support:

• Assist in the coordination of office logistics and supplies.
• Ensure client confidentiality is maintained at all times, especially regarding mental health consultations.
• Provide basic reporting on both front-desk traffic and social media engagement.

Key Performance Indicators (KPIs)

• Client Satisfaction: Feedback regarding the warmth and efficiency of the check-in process.
• Appointment Accuracy: Zero scheduling conflicts or missed appointments.
• Content Consistency: Maintaining a daily presence on social media stories and a regular posting schedule.
• Engagement Growth: Steady increase in social media interactions and inbound digital inquiries.

Requirements

• Experience: 1–2 years of experience in a front-facing role (reception, hospitality) or social media management.
• Poise and Empathy: Ability to interact with clients who may be seeking mental health support with a calm and non-judgmental attitude.
• Digital Savvy: Proficiency in Instagram/TikTok features and basic content creation apps (Canva, CapCut).
• Communication: Excellent verbal and written English skills.
• Location: Must be able to commute easily to Victoria Island.

Compensation & Benefits

• Monthly Net Salary: N100,000 - N130,000 per month.
• Working Environment: A serene, professional, and health-focused workspace in the heart of VI.
• Growth Opportunities: Exposure to the burgeoning fields of wellness, coaching, and mental health.
• Professional Development: Training on brand communication and high-end hospitality.

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Role Summary

• This is a hybrid role designed for a self-starter who can work independently from home while coming into our Gbagada studio once a week to capture high-quality content and sync with the team.
• The Social Media Manager is responsible for building our online presence, engaging our community, and creating all brand content.
• You will manage the entire lifecycle of a post from ideation and filming to caption writing and community management.
• Your goal is to grow our following, increase engagement, and drive inquiries through creative digital execution.

Key Responsibilities
Content Creation & Aesthetic Management:

• Visit the Gbagada studio once a week to film high-quality video (Reels/TikToks) and take photos of new products, the production process, and behind-the-scenes moments.
• Edit all video and photo content using mobile tools (CapCut, Canva, Lightroom, etc.) to maintain a premium, cohesive brand aesthetic.
• Design graphics for promotions, holiday specials, and announcements.

Platform Management & Strategy:

• Manage daily postings and story updates across Instagram, TikTok, Facebook, and Twitter/X.
• Develop a monthly content calendar that balances product showcases, educational content, and trending dessert topics.
• Stay ahead of social media trends and platform algorithm changes to keep our brand relevant.

Community Engagement:

• Respond to all comments and direct messages (DMs) with the brand’s unique voice and personality.
• Engage with followers and relevant accounts to build a loyal community around the brand.
• Direct sales inquiries from social media to the appropriate ordering channel.

Performance Tracking:

• Monitor and report on weekly growth, engagement rates, and top-performing content.
• Use data insights to refine the content strategy and improve reach.

Key Performance Indicators (KPIs)

• Growth in follower count across primary platforms (Instagram/TikTok).
• Average engagement rate per post.
• Volume of inbound inquiries/leads generated via social media.
• Consistency in posting schedule (Stories and Feed).

Requirements

• Experience: 2+ years of experience managing social media for a lifestyle, food, or premium brand.
• Technical Skills: Proficiency in mobile video editing (CapCut/InShot) and graphic design (Canva).
• Equipment: Must have a smartphone with a high-quality camera for content capture.
• Creative Eye: A strong portfolio or page showing an ability to create aesthetically pleasing, high-end food content.
• Self-Discipline: Since this is 80% remote, you must be highly organised and capable of meeting deadlines without physical supervision.

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The Opportunity

• Are you a highly organised individual with a "get-it-done" attitude? Our premium dessert brand is looking for an Operations Associate to manage the critical path of our business: from vendor sourcing and production flow to final-mile delivery.
• This is a hands-on role for a coordinator who loves systems, thrives on efficiency, and takes pride in ensuring that every order is fulfilled perfectly and on time. If you enjoy the logistics of making things move seamlessly, we want you on our team.

Role Summary

• The Operations Associate is the engine room of the business.
• Your primary mission is to ensure the production floor has everything it needs to function, the baking team stays on schedule, and the customers receive their orders in pristine condition.
• You will handle the end-to-end logistics of our daily operations.

Key Responsibilities
Supply Chain & Vendor Management:

• Procurement: Monitor stock levels and proactively purchase ingredients and packaging to ensure zero production downtime.
• Vendor Relations: Manage relationships with suppliers to ensure we receive the best quality materials at competitive prices.
• Cost Control: Track inventory usage and implement measures to reduce waste and prevent "shrinkage" or loss.

Production Coordination:

• Workflow Management: Translate customer orders into daily production schedules for the bakers and decorators.
• Timeline Oversight: Monitor the production floor to ensure every cake is baked, decorated, and boxed according to the daily priority list.
• Quality Assurance: Inspect finished products against brand standards before they are cleared for dispatch.

Logistics & Fulfilment:

• Dispatch Management: Coordinate with internal or third-party riders to ensure efficient delivery routes and timely pickups.
• Integrity Control: Ensure all items are packed securely for transit to prevent damage during delivery.
• Real-time Tracking: Monitor deliveries in progress and provide updates to the customer service desk or CEO when necessary.

Maintenance & Admin:

• Facility Oversight: Ensure the production environment meets strict hygiene and safety standards.
• Reporting: Keep accurate records of daily production volume, waste logs, and delivery success rates.
• Inventory Audits: Conduct weekly physical stock counts to reconcile with digital records.

Key Performance Indicators (KPIs)

• On-time Fulfilment: 100% of orders are ready for pickup at the scheduled time.
• Order Accuracy: Zero errors in flavour, size, or design vs. the customer's order.
• Waste Reduction: Maintaining waste levels below a defined percentage of total production.
• Stock Availability: Zero "out-of-stock" incidents for core ingredients.

Requirements

• Experience: 2 - 3 years of experience in operations, logistics, or supply chain coordination.
• Experience in the food/hospitality industry is highly preferred.
• Attention to Detail: You are someone who notices the small things—like a low flour bin or a slightly tilted cake box.
• Problem-Solving: Ability to think on your feet when a vendor is late or a rider is unavailable.
• Reliability: Disciplined and punctual; you understand that the kitchen cannot start without the coordinator.
• Communication: Clear and firm communication style to manage vendors and delivery personnel effectively.

Compensation & Benefits

• Basic Salary: N150,000 – N180,000 Net Monthly.
• Transport Allowance: N10,000 Weekly.
• Performance-Based Incentives:
• Monthly "Perfect Fulfilment" bonus (zero errors/delays).
• Efficiency bonuses based on waste reduction and cost savings on procurement.
• Health and workplace perks are typical of a premium brand.

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Role Summary

• You will be responsible for the design, implementation, and maintenance of high-performance storage and server infrastructure.
• This role involves managing complex data environments and ensuring system reliability for our enterprise clients, primarily focusing on storage arrays, virtualisation, and backup solutions.

Key Responsibilities

• Design and deploy enterprise-level storage solutions, including SAN, NAS, and Unified Storage systems.
• Manage and maintain server infrastructure using IBM Power Systems and Dell/EMC hardware.
• Administer virtualisation platforms, specifically VMware ESXi and Hyper-V environments.
• Implement and oversee robust backup and disaster recovery strategies using EMC Data Domain or similar technologies.
• Monitor system performance, perform capacity planning, and execute hardware/firmware upgrades.
• Troubleshoot complex infrastructure issues and provide Tier 3 technical support for client environments.
• Collaborate with the network and security teams to ensure integrated and secure infrastructure delivery.

Requirements

• 4+ years of experience in infrastructure engineering with a heavy focus on enterprise storage.
• Hands-on expertise with EMC, IBM, or NetApp storage platforms and Cisco MDS/Nexus switches.
• Strong proficiency in VMware virtualisation and Windows/Linux server administration.
• Experience with enterprise backup software and disaster recovery orchestration.
• Relevant certifications such as VCP (VMware), CCNP (Data Centre), or specialist storage certifications.
• Ability to work in a fast-paced consulting environment with various client requirements.