Quality Assurance Coordinator at Desol Medical Solutions Limited

Location: Lagos, Nigeria (with travel to company locations as required)

Desol Medical Solutions & G Solutions Network Services are seeking a proactive and detail-oriented Quality Assurance Coordinator to drive quality improvement across our healthcare, education, digital, and business service operations.

Key Responsibilities

• Develop and implement quality standards, SOPs, and quality improvement initiatives.
• Conduct internal audits and monitor compliance with company policies.
• Analyse customer feedback and recommend service improvements.
• Monitor KPIs, prepare quality reports, and follow up on corrective actions.
• Train staff on quality processes and promote a culture of continuous improvement.

Requirements

• Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Medical Laboratory Science, Nursing, Pharmacy, or a related field.
• Minimum of 3 years' experience in quality assurance, compliance, operations, or process improvement.
• Strong analytical, organisational, communication, and report-writing skills.
• Proficiency in Microsoft Office (especially Excel); experience with quality management systems is an advantage.

If you are passionate about excellence, continuous improvement, and delivering outstanding customer experiences, we'd love to hear from you.

Desol Medical Solutions & G Solutions Network Services are equal opportunity employers committed to innovation, integrity, and excellence.