Jobs at MSI Reproductive Choices

Objectives

• As a Clinical Services Provider at MSI, your role is pivotal in delivering high-quality reproductive health services to patients in the assigned Clinic of Excellence. Upholding clinic policies, principles, and applicable laws, you will provide therapeutic patient care, ensure a safe and therapeutic environment, and contribute to the development of nursing care within the clinic.
• Your attention to detail, excellent provider-client interaction skills, and good communication abilities will be instrumental in delivering services and documenting patient information accurately.  With a minimum of 3 years of post-graduation experience in a midwifery position, you possess the necessary expertise to work independently, prioritize tasks, and manage clinical supplies and equipment effectively.
• Your commitment to extraordinary customer relations, quality care service, and the well-being of clients aligns with MSION's mission to enable individuals to have children by choice, promoting a culture where abuse is not tolerated and safeguarding clients from harm.

Overall Responsibility

• Your responsibilities as Clinical Service Provider shall include;

General Responsibilities:

• To give high quality MSIN focused core clinical services in the assigned Clinic of excellence.
• To uphold Marie Stopes Clinic policies and procedures, principles of responsibilities, and applicable state, federal and local laws.
• Exhibits excellent customer relations to patients, visitors, and co-workers.
• Show courtesy, compassion, and respect to all within the clinic environment, providing a safe and therapeutic environment for patients and staff.
• To participate fully in MSIN Institutional strengthens and Capacity Building activities where appropriate.

Clinical Responsibilities:

• Conform to the critical service standards established for the clinic and the medical team.
• Provide therapeutic patient care in accordance with the patients care code, established by the physician, within scope of practice.
• Assisting with and contributing to development of nursing care within the clinic.
• Deliver requested service while counselling patients to full knowledge of service to be provided before uptake.
• Assisting physician or other medical staff personnel with examinations and treatments by providing support to patient, chaperoning and other assistance as directed or required.
• Within scope, evaluates patient's condition by observing signs, symptoms, and reactions to therapy, to identify unexpected and/or significant findings, initiate appropriate emergency procedures, as necessary.
• Ensure proper management and maintenance of all clinical supplies and equipment.
• Documents patient signs, symptoms, observations, and therapeutic treatments to patient's medical record.
• Dispense prescribed drugs to patients with written and verbal instructions on usage.
• Ensures cleanliness of nursing module, patient room, and environment and proper functioning of patient care equipment by visual inspection, routine testing, and other related methods.
• Ensure proper sterilisation of clinic instruments on a daily basis.
• Proper supervision of the IPO in maintaining the Infection Prevention policy.
• Support in ensuring the adequate and time requisition of items, stock management and record keeping.

Communication and Administration:

• Ensure formal communications with the various health partners are properly documented
• Follow up on all client complaints relating to any of the MSIN services and make recommendations.
• Make proper use of available information systems in MSI to facilitate service delivery & trainings
• Assist the team with interviews relating to clinical issues to protect MSIN reputation.
• Collate information/data on services provided in the field.
• Manage and properly account for all MSIN resources and properties at the clinic.
• Support the marketing team by providing technical advice to clients at the small and large group activations periodically.

Requirements

• Current NMCN License
• BCLS Certification.
• Possess a minimum 3years post-graduation experience in a Midwifery position, in an established healthcare system.
• Experience with working in sexual and reproductive and maternal health will be an added advantage
• Have a clinical certification in Midwifery.
• Must have proven experience to work with minimum supervision
• Excellent provider-client interaction skills
• Good written and verbal communication skills.
• Articulate and analytical with attention to detail
• Possess working knowledge of health delivery system in Nigeria.

go to method of application »

Objectives

• This role reports to the Centre Coordinator, the Locum Sonographer job exists to perform quality ultrasound examinations to clients and make quality reports to assist the physician with the diagnosis and treatment.
• The Sonographer’s role and responsibilities include providing diagnostic medical sonography services and its various clinical specialties.
• The Sonographer’ activities are performed consistent with their education and training, and in accordance with MSI policies, procedures, and applicable professional standards.

Overall Responsibilities
Your responsibilities as Locum Sonographer shall include;

• Review client medical history and supporting clinical information and communicate with the client in a manner appropriate to the client’s ability to understand the procedure
• Conduct client clinical assessment and perform the diagnostic medical sonography examination ordered by the supervising physician in accordance with professional and facility protocols
• Review examination images, synthesize examination results, and prepare the preliminary findings
• Apply independent judgment during the sonography examination to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images
• Assume responsibility for the safety of the client during the sonographic examination
• Maintain client privacy and confidentiality in accordance with privacy laws and facility policies, and procedures
• Use proper client positioning tools, devices, equipment adjustment, and ergonomically correct scanning techniques to ensure client comfort and safety, and to prevent compromised data acquisition and musculoskeletal injury to the sonographer
• Generate demand for ultrasound services by collaborating with internal and external stakeholders to drive client volumes
• Prepare exam room and ultrasound equipment to conduct sonography examinations in accordance with infections disease, sterilization, and client safety protocols, policies, and procedures
• As necessary, acquire additional ultrasound imaging to facilitate optimum diagnostic results for the interpreting physician
• Identify and document any limitations to the sonography examination and escalate as appropriate
• Assume responsibility for the preventive maintenance for ultrasound equipment to ensure it operates at optimal level at all times
• Operate the Picture Archiving and Communication System (PACS)
• Support marketing events to optimize imaging business with the community and also building up a reliable referral network of specialise scans.

Key Experience / Qualification

• Diploma in Ultrasound, Medical Imaging Sciences or Radiography from a recognized institution.
• At least two years working experience as a sonographer in a reputable hospital/medial facility.
• Registration with the relevant regulatory or professional body if applicable with a current practicing license.
• Computer literate.
• Knowledge of relevant legislations

go to method of application »

Objectives

• The Locum Laboratory Scientist at (MSI) is responsible for client-centred clinical services and laboratory equipment maintenance.
• They ensure accurate testing, specimen storage, and compliance with protocols.
• The role involves building partnerships, maintaining confidentiality, and generating demand for MSI services.
• Strong communication and administrative skills are required to document communications, handle client complaints, and liaise with regulatory bodies.
• The Laboratory Scientist must hold a recognized clinical qualification, have post-graduation experience, and be licensed and registered with local clinical professional bodies.
• They should be motivated, empathetic, and capable of working independently.

Overall Responsibilities
Partnership and network building:

• Encourage a commitment to accommodating clients' special needs such as flexibility of workinghours.
• Maintain strict privacy and confidentiality to generate demand for MSN services.
• Have a public relations and promotional role with colleagues, NHS and the general public.
• Timely collate and submit Laboratory reports to the centre team.
• Monitor monthly client numbers and income generated and in collaboration with the centre teamsmake appropriate recommendations to meet income to cost targets.

Laboratory Scientist roles:

• Welcoming, friendly, professional, and efficient atmosphere for all clients and visitor in the laboratory to always ensure client satisfaction.
• Maintaining laboratory equipment (including calibration) in a proper working condition and prompt
• report of any malfunction to the centre coordinator.
• Keep record of stock, perform forecasts, and ensure reagents and other laboratory consumable donot fall below minimum level.
• Perform regular Quality control on laboratory reagents after supply and before use.
• Ensure specimen are obtained in the appropriate manner.
• Provide timely and accurate result.
• Ensure cervical smear specimens are stored and packaged correctly for transportation to theapproved cytology / pathology laboratory.
• Maintain accurate records of all tests performed and the result of such tests.
• Keep abreast with and ensure that MSN complies with latest developments in laboratory testing protocol in Nigeria.
• Assist to provide counselling on core MSN Clinical services in the Laboratory.
• Carry out any other lawful duties assigned by the Centre Coordinator.
• Make proper use of available information systems in MSI to facilitate service delivery & trainings
• Communication and administration.
• Ensure formal communications with the various health partners are properly documented.
• Follow up on all client’s complaints relating to any of the MSN services and make recommendations.
• Able to sign off on a lab result and take responsibility when there is an error in diagnosis.
• Liaise appropriately with the Council of Medical Laboratory Sciences of Nigeria and other relevant regulatory bodies during routine or periodic visits and assessments for QC standards.

Required Qualifications
To perform this role, it is essential that you have the following skills:

• Must have a recognised clinical qualification in Medical Laboratory Science.
• Must be registered with a recognised local clinical professional body in Nigeriaand of good Standing
• Must be licenced and have a valid practicing licence
• Must have the requisite experience to work with minimum supervision.
• Relevant post-graduate qualification e.g. MBA, MSc, MA (desirable).
• At least 1 year’s post-NYSC working experience in similar position.
• Clinical Expertise: Possess a recognized clinical qualification in Medical Laboratory Science and relevant experience to work with minimum supervision.
• Laboratory Skills: Proficient in maintaining laboratory equipment, performing tests accurately, and following laboratory protocols. Experience in quality control procedures and ensuring proper storage of specimens.
• Client Interaction: Excellent client interaction skills to create a welcoming and professional atmosphere, ensuring client satisfaction, and providing counselling on MSN clinical services.
• Communication Skills: Outstanding written and verbal communication skills for effective documentation, formal communication with health partners, handling client complaints, and collaborating with the centre team.
• Technical Proficiency: Strong computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint, for data management, report preparation, and utilization of information systems.
• Attention to Detail: Articulate and analytical approach with attention to detail in performing laboratory tests, maintaining accurate records, and adhering to regulatory standards.
• Teamwork and Motivation: Ability to work collaboratively with colleagues, demonstrate enthusiasm, and motivate team members to deliver high-quality service and achieve results.
• Regulatory Compliance: Familiarity with the Council of Medical Laboratory Sciences of Nigeria and other relevant regulatory bodies' standards and the ability to ensure compliance during routine assessments.
• Knowledge of Health Systems: Desirable understanding of the health delivery system in Nigeria and experience working with the Nigeria Health Service and / or an INGO.
• Empathy and Passion: Sympathy and empathy towards individuals seeking family planning and reproductive health services, along with a passion for maternal.

go to method of application »

Objectives

• The Client Service Executive will be responsible for assisting in providing client centred clinical service in the Marie Stopes Clinic.

Overall Responsibilities

• Encourage a commitment to accommodating clients' special needs such as flexibility of working hours.
• Maintain strict privacy and confidentiality to generate demand for MSIN services.
• Have a public relations and promotional role with colleagues, MoH and the general public
• Timely collate and submit centre report to the centre team
• Monitor monthly client numbers and income generated and in collaboration with the centre team make appropriate recommendations to meet income to cost targets.
• Man and manage the front desk at the centre to promote and maintain a welcoming, friendly, professional and efficient atmosphere for all clients in the centre to ensure client satisfaction at all times.
• Assist to provide counselling on core MSION Clinical services at the centre.
• Receive, receipt and bank all service income in the centre on daily basis.
• Assist with all administrative and financial responsibilities (record keeping and petty cash management) in the centre.
• Manage and document client complaints professionally
• Adequate inventory and stock management knowledge and experience
• Keep record in the centre using the approved formats to ensure tidy medical records and registers
• Keep the Centre and its surroundings tidy, neat and clean at all times
• Make proper use of available information systems in MSI to facilitate service delivery & trainings
• Assist with client statistics and data relating to clinical issues for analysis.
• Take record of all referrals from the referral networks
• Lead all online client booking and follow up
• Collate and update all client data including phone numbers, contact addresses and email addresses.
• Support documentation of case studies
• Ensure all information materials are regularly available on display in the clinic and given to all clients that comes into the clinic.
• Carry out any other duties assigned by the Centre Manager.

Requirements

• Minimum HND/B.Sc certificate.
• At least 1-year post-graduation experience working in a similar role [Essential].
• Experience of working in a clinical environment [Essential].
• Good computer skills (Microsoft Word, Excel) [Essential].
• Excellent client interaction skills [Essential].
• Customer focused with good interpersonal skills.
• Outstanding written and verbal communication skills [Essential].
• Articulate and analytical with attention to detail [Essential].
• Passionate about maternal health.

go to method of application »

Objectives

• The Locum Medical Officerat MSI is responsible for effectively and efficiently delivering clinical services in alignment with the organization's strategy. They contribute to MSI's future program direction, drive sustainability, and increase access to family planning and reproductive health services.
• The medical officerprovides leadership to the medical team, ensuring the achievement of MSI's mission and targets. They coordinate clinic units, establish effective communication systems, and develop the team's business and management capacity.
• Additionally, they oversee clinical services, maintain quality care, manage resources, and collaborate with government and non-governmental agencies. The role requires a degree in Nursing/Midwifery/Public Health, 6 years of relevant experience, and strong technical and interpersonal skills.

Overall Responsibilities
Strategy and Planning:

• Contributing towards MSIN’s strategy and future programme direction, with particular focus on driving MSI Nigeria Reproductive Choices towards programme sustainability and increasing access to family planning and SRH services in Nigeria through proper clinical services
• Actively participate in MSIN quarterly performance reviews
• Contributing to annual business plans and facilitating the business planning process (service target setting and activity planning in MSIN-Clinics)
• Assisting the development of project ideas and providing input into proposals to attract donor funds
• Prepares clinical services annual targets and when approved, ensures their implementation.

Team Leadership:

• Coordinate the different clinic units (OPD, OR, Lab.) and is responsible for the organization, deployment, supervision and performance appraisal of clinic staff in accordance with MSIN personnel policies.
• Set up effective communication system within the clinic and other units of MSIN program, technical and operational teams.
• Establish the priorities and focus of the medical team under his clinic and ensure proper coordination
• Advise and provide expertise to all medical team
• Monitor and evaluate clinical services provided by the medical team and control the quality
• Developing strong business and management capacity amongst the medical team
• Motivate, coach, train and continuously set and reviewing performance targets for the medical team
• Ensuring all human resource issues for the medical team are handled according to MSIN procedures
• Assess medical staff training needs and arrange training in consultation with the Team Development Manager, Area managers
• Conducting annual performance appraisals for the medical team
• Provide overall leadership and direction to the medical team in ensuring the achievement of MSI Nigeria’s mission and strategic objectives as well as targets of the clinic

Clinical Services:

• Ensures the maintenance of efficient delivery of client care and the confidentiality of all cases, in accordance with accepted standard medical practices and professional code of conduct.
• Performs nursing duties, as required, including providing antenatal care, delivery service, family planning / MCH and counselling services, assisting the theatre nurse and disseminating health education/ information.
• Decides on clients eligible for subsidized I free services, as per the organization’s standing regulations.
• Ensures that clients’ cards and other records are up-to-date, orderly, properly filed and readily retrievable for reference and inspection.
• Prepares and submits work programmes and periodic reports of the clinic.
• Liaises, as appropriate with government and non-governmental agencies to promote MSIN’s interest.
• Collaborates in the evaluation of clinical programmes and research undertaking and the subsequent application of research findings.

Resource Management:

• Is responsible for the acquisition of drugs, contraceptives, and other supplies, ensures their proper receipt, storage, safe keep, issuance and regular replenishment by pro-establishing re-order level.
• Approves supplies’ requests and issuance and authorizes financial payments as per the organization’s financial policy
• Ensures that all fees collected from clients are deposited regularly.
• Assists in the reviews of clinic service charges.
• Performs other administrative duties essential for the day-to-day running of the clinic.
• Identifies, proposes and when approved implements improved clinic management system designed for the enhancement of client load, the provision of quality of care and the sustainability of the programme.
• Prepares and submits work plan and budget of the clinic
• Produce periodic performance report including service costs and expenses of the clinic.
• Avails herself/himself to regular stock taking and audit as and when required.
• Undertakes any other relevant duties that may be assigned to her/him by the Regional Manager/ Country director

Requirements

• MBBS with a minimum 2 years post-NYSC Experience as a clinical officer in an established healthcare facility(private or public)
• Experience working in sexual and reproductive and maternal health will be an added advantage
• Current MDCN License
• BLS Certification is an added advantage
• Females are strongly encouraged to apply.