Latest Vacancies at the People Practice

Our client, one of Nigeria’s major Oil and Gas conglomerates, is looking to hire a Human Resources Manager who will be responsible for overseeing core HR functions including talent management, employee relations, policy implementation, and operational excellence. You will also be responsible for developing and executing HR strategies that attract, develop and retain top talent while ensuring seamless and efficient administrative operations to support the business.

The role serves as a strategic business partner and ensures that HR initiatives support organizational objectives while fostering a compliant, productive, and engaged workforce.

The HR Lead provides guidance to HR team members and collaborates closely with departmental heads to implement best practices across the employee lifecycle.

Responsibilities

• Serve as a strategic advisor to the leadership team on all people-related matters, including organizational design, talent management, succession planning, and change management.
• Translate business objectives into a clear and actionable People Plan aligned with the company’s growth strategy.
• Lead the implementation of HR policies, procedures, and initiatives in line with company goals, labour law requirements and Industry regulations.
• Lead, mentor, and develop the HR and Administrative support team to foster a culture of continuous improvement and excellent customer service to internal clients.
• Collaborate with hiring managers across departments (Engineering, Supply Chain, Business Development etc) to understand hiring needs and define job requirements
• Lead end-to-end recruitment for all levels, ensuring best-in-class candidate experience.
• Oversee onboarding and orientation programs to ensure smooth integration of new hires.
• Identify skills gaps and implement training programs to enhance workforce capabilities.
• Design leadership and succession development frameworks to foster a culture of continuous learning and career progression.
• Analyze people metrics (turnover, engagement, performance) to identify trends and recommend data-driven solutions to improve organizational health.
• Oversee conflict resolution, disciplinary actions, and grievance management with professionalism and Fairness.
• Promote a high-performance culture by supporting leadership in employee motivation, communication, and recognition programs.
• Act as a trusted coach and confidant to managers by empowering them to lead their teams effectively and handle complex employee relations issues.
• Implement and manage the annual performance cycle, guiding managers on goal setting (aligned with SMART objectives), constructive feedback, and development planning.
• Identify skill gaps and coordinate training programs (technical, safety, leadership) to build a future-ready workforce.
• Manage accurate HR records, employee records, contract and HR information systems
• Develop & manage the company\'s compensation structure and benefits programs, ensuring market competitiveness and internal equity.
• Oversee payroll administration, benefits programs, and reward initiatives.
• Conduct periodic benchmarking to ensure competitiveness in the market
• Promote a positive and inclusive workplace culture, employee engagement, and team collaboration.
• Manage complex ER cases, investigations, and disciplinary procedures in compliance with Nigerian labour laws and company policies.
• Monitor HR metrics and prepare reports for senior management on workforce trends and people\'s issues.
• Develop, update, communicate HR policies and ensure 100% compliance with all statutory regulations (NSITF, ITF, PENCOM, HMO, etc.).
• Oversee the daily operations of the office, ensuring a professional, safe, and productive work environment.
• Manage relationships with key vendors (cleaning, security, maintenance, catering) and oversee facility management for the head office and potential field locations.
• Supervise the coordination of travel, accommodations, and local logistics for staff and visitors.
• Manage the procurement process for administrative supplies and services, ensuring value for money.
• Supervise and guide the activities of HR Officers, HR Assistants, and specialists across functional areas.
• Drive compliance with internal controls, statutory requirements, and HR audit readiness.
• Coordinate training and capacity development plans in collaboration with the L&D team.
• Manage performance appraisal cycles and implement KPIs across departments.
• Regularly update policies and procedures in line with best practices.
• Provide HR insights and data-driven recommendations to leadership.
• Implement HR technology solutions to streamline processes, drive organizational development and change management initiatives as required. 

Must have skills

• Strategic thinking and problem-solving ability
• Strong leadership and team development skills
• Strong organizational and reporting skills
• Ability to work collaboratively and drive change
• Excellent interpersonal, communication, and negotiation skills
• High integrity, confidentiality, and professionalism

Qualifications

• Bachelor\'s degree in human resources, Business Administration, Industrial Relations, or related field (master\'s degree or professional certification such as CIPM, SHRM is an advantage).
• Minimum of 8 - 10 years of progressive HR experience, with at least 3 –5 years in a supervisory or HR business partner role.
• Deep knowledge of Nigerian labour laws, regulatory requirements and HR best practices.
• Strong experience in employee relations, recruitment, and HR policy management.
• Proficiency in Microsoft 365 and HRIS platforms.
• Prior experience in the Oil & Gas, Energy, or a related technical/engineering services sector is highly preferred. 
• Demonstrable experience in both strategic HR projects and hands-on operational HR/Administration. 

go to method of application »

Our client, a premium culinary, pastry, and events company, is looking to hire an Operations Manager who will own the day-to-day running of the company, ensuring that every production cycle, client delivery, vendor relationship, and internal process performs to the highest standard.

You will work directly with the Managing Director and lead a cross-functional team spanning kitchen production, customer service, logistics, and administration.

We are looking for someone who thrives in a fast-paced environment, leads from the front, and is as comfortable on the production floor as they are in a planning meeting. The right candidate is highly organised, proactive, and commercially minded, bringing operational rigour without sacrificing warmth, and understanding that in a premium brand, the details always matter.

Responsibilities

Operations & Production

• Oversee end-to-end daily operations across production, fulfilment, and events delivery
• Maintain and oversee production schedules and forecasts, accounting for order volumes, seasonal demand, and new product launches
• Enforce quality control standards across all products and service touchpoints
• Collaborate with the culinary and product development team to maintain consistency during periods of menu or range growth
• Lead pre-event briefings and post-event reviews, ensuring continuous improvement

Financial Controls & Reporting

• Supervise petty cash, purchase orders, and operational expenditure against approved budgets
• Work with the finance function to ensure accurate daily records, reconciliations, and stock counts
• Monitor vendor invoices, approve routine payments, and flag discrepancies promptly
• Support month-end reporting by providing operational data and variance explanations

People Management

• Line-manage kitchen, front-of-house, and logistics team members
• Lead onboarding, performance reviews, and day-to-day HR administration in line with company policy
• Manage rota planning and shift scheduling to ensure adequate staffing at all times
• Build a high-performance, accountable team culture aligned with the company\'s brand values

Systems & Process

• Own and continuously improve the company\'s Standard Operating Procedures (SOPs) across all operational areas
• Ensure full compliance with food safety, hygiene, and health & safety regulations at all times, keeping the business audit-ready
• Identify operational inefficiencies and drive structured improvement initiatives

Vendor & Supplier Management

• Manage relationships with key suppliers, negotiate terms, and oversee procurement processes
• Ensure timely sourcing of ingredients, packaging, and operational supplies
• Maintain supplier records and ensure all agreements are properly documented

Client Experience

• Act as the operational point of contact for key client accounts and events
• Ensure all client communications and delivery commitments are met without exception
• Escalate and resolve client issues swiftly and professionally

KPI Reporting & Performance

• Track key operational metrics including production output, yield, wastage, labour efficiency, and downtime
• Provide regular performance reporting to the Managing Director with clear analysis and recommendations
• Use data to drive improvements in efficiency, cost control, and team productivity.

Must have skills

• Highly proactive, identifying problems before they escalate and taking ownership of solutions
• Calm and decisive under pressure, especially in event and production environments
• Practical and hands-on, willing to be present on the floor as much as the boardroom
• Discreet and trustworthy, with the maturity to handle confidential business information
• A genuine commitment to quality and pride in the company brand
• Excellent written and verbal communication, professional, clear, and composed under pressure
• Exceptional organisational skills with strong attention to detail and problem-solving ability
• Resilient and calm under pressure, with a consistent drive to improve team performance and output

Qualifications

• More than 5 years of operations management experience, ideally in hospitality, food & beverage, events, or a premium consumer brand
• Demonstrated ability to manage teams, processes, and budgets simultaneously
• Strong financial literacy, able to read reports, manage costs, and understand P&L implications
• Comfortable using production planning tools, spreadsheets, and operational reporting systems
• Experience using digital operations and inventory management tools
• High integrity and a track record of accountability in previous roles

go to method of application »

Our client, a diversified business group, is looking to hire a Head of Finance to support the development and implementation of financial plans and ensure alignment with the organization\'s strategic goals.

Responsibilities

• Development and implementation of financial plans, budgets, and forecasts, ensuring alignment with the organization\'s strategic goals.
• Oversight, development, and management of the organization\'s budget, ensuring efficient allocation of resources.
• Management of the company\'s cash flow, ensuring sufficient liquidity and optimization of cash utilization.
• Identification, assessment, and management of financial risks, including credit risk, currency risk, and interest rate risk.
• Compliance with all tax regulations and optimization of the company\'s tax position.
• Management of the organization\'s capital structure, including periodic lead of capital raise initiatives to ensure optimal mix of debt and equity
• financing.
• Supervision of the organization’s investment programs to ensure that investment plans are aligned with the company\'s financial goals.
• Monitoring and analysis of the company\'s financial performance, identifying areas for improvement, and providing recommendations.
• Leadership and management of the organization’s finance and accounting team to ensure that team members have the necessary skills and resources to perform their duties effectively.
• Communication and interpretation of the relevant financial information to stakeholders, including investors, creditors, and regulators.
• Compliance with all relevant financial regulations and accounting standards.
• Management and maintenance of the organization’s relationships with key stakeholders, including bankers, auditors, and other financial professionals. 

Must have skills

• Leadership and management
• Communication and interpretation of relevant financial information
• Strong understanding of financial regulations and compliance.
• Ability to work under pressure and manage complex financial projects.
• Attention to detail and strong organizational skills.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.

Qualifications

• Bachelor’s degree or its equivalent from a recognized institution.
• Must be a chartered accountant (ACA/ACCA) with at least 10 years’ relevant experience.
• Proven experience in management accounting and corporate finance in reputable private sector organizations. A background in the manufacturing and FMCG sectors will be an added advantage.
• Proficiency in financial modeling, forecasting, and budgeting tools.

go to method of application »

Our client, a fast-growing culinary company, is looking to hire an Accountant who will have sole internal accountability for the integrity of the organisation Limited’s financial records, statutory compliance, management reporting, and internal controls.

The company also retains external accountants who provide accounting services, and the Accountant will be expected to work hand in hand with them on an ongoing basis, ensuring seamless coordination, consistent data, and clear delineation of responsibilities. This is a hands-on, senior-level role requiring someone who takes ownership without prompting, identifies risks before they materialise, and understands that in a company of this size the finance function has no margin for errors of omission.

The Accountant will supervise the Account Officer and serve as the primary internal contact for all external financial advisers, auditors, and tax consultants.

Responsibilities

QuickBooks Online: Data Integrity and Stewardship

• Assume full stewardship of the company’s QuickBooks Online account from day one, including completing an immediate health check covering chart of accounts structure, VAT, WHT, and PAYE configuration accuracy.
• Maintain complete, accurate, and current records at all times. The chart of accounts, customer and vendor records, and full transaction history must be audit-ready on demand.
• Perform weekly bank reconciliations across all corporate bank accounts and flag any unreconciled items or anomalies to the Managing Director without delay.
• Implement and maintain a documented data backup protocol. Loss of accounting data is not an acceptable risk and will be treated as a serious performance failure.
• Ensure no external party has the ability to alter, export, or delete company data from QuickBooks without the Managing Director’s explicit written authorisation.
• Reconcile QuickBooks records against Shopify sales data on a weekly basis to ensure revenue completeness and accuracy, including reconciliation of payment gateway settlements.

Bank Account Monitoring and Fraud Prevention

• Review all corporate bank account transactions daily and cross-reference against authorised payment records.
• Immediately report any transaction that does not correspond to an approved payment instruction to the Managing Director, regardless of amount.
• Maintain a register of all authorised signatories, payment counterparties, and approved payment channels. Query any deviation from established payment patterns before processing or accepting transactions.
• Work proactively with the company’s bankers to ensure account security controls, transaction alerts, and access restrictions are in place and functioning.
• Conduct a monthly bank mandate review to confirm that only current, authorised personnel have access to corporate accounts. Report any discrepancy immediately.
• Maintain a log of all banking correspondence, access changes, and security-related incidents for internal governance purposes.

Tax and Statutory Compliance

• Prepare and file monthly VAT returns accurately and on time with the Federal Inland Revenue Service (FIRS). Every return must be independently verified before submission.
• Process and remit WHT and PAYE deductions within statutory deadlines without exception.
• Maintain a live compliance calendar covering all federal and state tax obligations, with advance reminders built in. No deadline is to be missed under any circumstances.
• Liaise directly with the company’s external tax consultants (currently Bradley Professional Services) and provide complete, accurate documentation for all periodic reviews.
• Take ownership of any FIRS, LIRS, or State IRS correspondence and escalate to the Managing Director immediately upon receipt.
• Maintain a complete tax filing archive, including evidence of all returns filed, payments made, and receipts obtained, organised by period and tax type.

Payroll

• Process monthly payroll accurately, including PAYE, pension (PFA), NHF, ITF, NSITF, and all other statutory deductions applicable.
• Ensure all remittances are completed on time and retain documentary evidence of each filing and payment.
• Maintain payroll records in a format that is accessible, auditable, and reconcilable to bank statements at any point.
• Process and document any changes to staff compensation, new hires, and exits in a timely manner with appropriate approvals.

Management Accounts and Reporting

• Produce monthly management accounts comprising profit and loss statement, balance sheet, and cash flow summary, delivered to the Managing Director by the 10th working day of each month.
• Provide event-level and product-level cost analyses to support the Managing Director’s pricing and margin decisions across the organisation’s three business pillars (Sweet Treats, Events, and the Academy).
• Prepare a monthly variance commentary identifying material differences between budget and actual performance, with explanations and recommended actions.
• Maintain accurate petty cash records and produce a reconciliation on request at any time.
• Produce a monthly cash flow forecast projecting a minimum of 60 days ahead, flagging any anticipated shortfalls or liquidity risks to the Managing Director in advance.
• Provide quarterly business performance summaries to support strategic planning and any investor or stakeholder reporting requirements.

Internal Controls

• Implement and maintain a documented internal controls framework covering payment authorisation, cash handling, procurement, inventory costing, and bank access, aligned with the company’s SOP Manual.
• Maintain an accurate and up-to-date fixed asset register with condition assessments conducted annually.
• Conduct periodic surprise checks on petty cash, inventory valuations, and expense claims. Report any irregularity to the Managing Director immediately.
• Ensure that all financial transactions above a threshold agreed with the Managing Director require dual authorisation.
• Document all internal control procedures and update them as the business evolves, ensuring the Account Officer is trained and compliant.
• Maintain a risk register identifying key financial risks, their likelihood, impact, and the mitigating controls in place.

Cost Management and Operational Finance

• Work with the Operations Manager and Head of Kitchen to track food costs, packaging costs, and event production costs against budgets, flagging overruns promptly.
• Reconcile inventory data from Apicbase against financial records to ensure consistency between operational and financial reporting.
• Review vendor contracts and payment terms periodically to identify cost-saving opportunities or renegotiation possibilities.
• Track and report on all operational expenditure by category, enabling data-driven procurement decisions.

Coordination with External Accountants and Advisers

• Work hand in hand with the company’s external accountants on all shared accounting functions, ensuring that data flows between internal and external teams are timely, accurate, and fully reconciled.
• Agree and maintain a clear, documented delineation of responsibilities between the in-house finance function and the external accountants, ensuring there are no gaps or duplication of effort. This delineation must be reviewed periodically and updated as the business evolves.
• Provide the external accountants with all financial data, schedules, reconciliations, and supporting documentation they require to perform their services, within agreed timeframes.
• Conduct regular check-ins with the external accountants to review progress on shared deliverables, resolve discrepancies, and ensure alignment on reporting standards and accounting treatments.
• Serve as the primary internal contact for external auditors (Baker Tilly Nigeria / Kreston Pedabo) during annual audit exercises, providing all schedules, working papers, and documentation required.
• Coordinate with the company’s external tax consultants (currently Bradley Professional Services) on all tax advisory and compliance matters, ensuring consistency between internal records and externally filed returns.
• Support the Managing Director in responding to any regulatory or tax authority enquiries.
• Prepare a year-end audit file to a standard that minimises audit queries and facilitates a clean audit opinion.
• Escalate to the Managing Director any disagreements, delays, or quality concerns arising from the working relationship with external accountants or advisers.

Supervision and Team Development

• Directly supervise the Account Officer, delegating appropriate tasks while retaining accountability for output quality and accuracy.
• Provide on-the-job training and mentorship to the Account Officer, building internal capacity and ensuring continuity in the finance function.
• Conduct periodic quality checks on the Account Officer’s work and escalate performance concerns through the appropriate channels.

Technology and Systems

• Proficiency in QuickBooks Online is mandatory. The Accountant must be capable of configuring and managing the system end-to-end without external support for routine operations.
• Familiarity with Shopify reporting and the ability to reconcile e-commerce sales data against financial records.
• Competence in Microsoft Excel and Google Sheets at an advanced level (pivot tables, VLOOKUP/XLOOKUP, data validation, financial modelling).
• Openness to working with additional business systems including Apicbase (recipe and inventory management) and Rotageek (staff scheduling) as the company’s technology stack evolves and supporting any future ERP migration.

Must have skills

• Strong written and verbal communication skills, with the ability to present financial information clearly and concisely to a non-finance audience.
• A proactive, ownership-oriented mindset. The successful candidate must identify issues and act on them without waiting to be asked.
• High degree of personal integrity and professional ethics, consistent with ICAN’s Code of Professional Conduct. The company has no tolerance for dishonesty in any form.
• Exceptional attention to detail and a zero-tolerance disposition towards errors, omissions, and approximations.
• Discreet and trustworthy in handling confidential business, financial, and personnel information.
• Comfortable working in a high-standard, fast-paced environment with variable workloads driven by event cycles, seasonal demand, and business growth.
• Ability to manage upwards effectively, providing the Managing Director with honest, timely assessments and recommendations even when the information is difficult.
• Resilience under scrutiny. The Managing Director will ask hard questions about the numbers, and the Accountant must be able to answer them with confidence and evidence.

Qualifications

• Minimum of a Bachelor’s degree in Accounting, Finance, or a related discipline from a recognised institution.
• ACA (ICAN) qualification is required. ACCA qualification will also be considered.
• Minimum of 4 years’ post-qualification experience. Experience in hospitality, food service, events, or consumer goods sectors is strongly preferred.
• Demonstrated, hands-on proficiency in QuickBooks Online is mandatory. Candidates who have only used desktop versions or other platforms will not be considered.
• Strong working knowledge of Nigerian tax law, including VAT, WHT, PAYE, and CIT obligations under FIRS and relevant State IRS (LIRS) frameworks.
• Familiarity with CAMA 2020 and Financial Reporting Council of Nigeria (FRC) reporting requirements is an advantage.
• Prior experience working collaboratively with external accountants and coordinating with external auditors is essential.
• Experience implementing or strengthening internal financial controls in a small or medium enterprise is highly desirable.

go to method of application »

Our client, a fast-growing culinary company, is looking to hire a Customer Experience Officer, you will be the primary point of contact for the organization\'s customers across all digital, phone, and messaging channels. You will manage online orders through our Shopify platform, handle inbound and outbound calls, respond to customer enquiries via email and WhatsApp, and ensure that every customer receives the attentive, professional service that the organisation is known for.

This is a role for someone who is naturally people-oriented, highly organised, and comfortable managing multiple customer touchpoints simultaneously. You will work closely with the Customer Service Manager and the operations team to resolve queries, coordinate order fulfilment, and contribute to a seamless customer journey from first contact to final delivery.

The organisation serves a clientele that expects premium service at every touchpoint. The successful candidate must be able to think on their feet, exercise sound judgement under pressure, and approach every interaction with a genuinely customer-centric mindset.

Responsibilities

Online Orders and Shopify Management

• Monitor and manage all incoming orders on the organisation\'s Shopify platform in real time, ensuring nothing is missed or delayed.
• Ensure orders are accurately processed, confirmed, and communicated to the production and fulfilment teams without delay.
• Track order status throughout the fulfilment cycle and proactively update customers on timelines, changes, or any issues.
• Manage order amendments, cancellations, and refund requests in line with company policy, exercising good judgement and escalating where necessary.
• Identify and flag recurring issues with the online ordering experience to the Customer Service Manager, with suggestions for improvement.
• Maintain accurate records of all orders processed, including any special instructions, custom requirements, or client preferences.

Phone and Digital Communication

• Handle all inbound customer calls professionally, responding to enquiries, order queries, and complaints with care, efficiency, and warmth.
• Make outbound calls to confirm orders, follow up on deliveries, and gather post-purchase feedback.
• Respond to customer messages via email within agreed response time targets, ensuring replies are clear, complete, and brand appropriate. The ability to compose well-written, professional emails is essential.
• Manage customer communication via WhatsApp, which is a primary ordering and enquiry channel for the organisation. Responses must be timely, courteous, and informative.
• Maintain a warm, polished, and brand-appropriate tone across all customer communications, whether written or verbal.
• Ensure all digital communication channels are monitored during business hours with no messages left unacknowledged beyond agreed service levels.

Customer Query and Complaint Resolution

• Resolve customer issues at first contact wherever possible. The successful candidate must be resourceful, solution-oriented, and able to think on their feet when faced with unexpected situations.
• Escalate complex matters to the Customer Service Manager promptly, providing full context and a recommended course of action.
• Keep accurate, detailed records of all customer interactions, complaints, and resolutions in the company’s designated systems.
• Follow up with customers after complaint resolution to confirm satisfaction and rebuild goodwill.
• Identify patterns in complaints or queries and report insights to the Customer Service Manager to support continuous improvement of the customer experience.

Order Coordination and Fulfilment Support

• Work closely with the production and dispatch teams to ensure orders are fulfilled accurately, on time, and to the organisation\'s quality standards.
• Communicate special requirements, delivery instructions, and any changes to orders to the relevant teams in real time.
• Coordinate delivery logistics with the dispatch team, confirming delivery windows with customers and resolving any scheduling conflicts.
• Conduct pre-dispatch checks to verify that outgoing orders match customer specifications before handover to the delivery team.
• Flag potential fulfilment issues (stock shortages, production delays, delivery complications) to the Customer Service Manager as early as possible.

Customer Relationship Management

• Build and maintain positive, professional relationships with repeat and high-value customers, recognising their preferences and anticipating their needs.
• Maintain and update customer records, including contact details, order history, preferences, and any relevant notes, to support personalised service.
• Support customer retention initiatives, including post-purchase follow-ups, feedback collection, and re-engagement outreach as directed by the Customer Service Manager.
• Assist in onboarding new customers, ensuring they understand the organisation\'s product range, ordering process, and delivery options.

Reporting and Insights

• Prepare weekly reports for the Customer Service Manager covering order volumes, response times, complaint trends, and customer feedback highlights.
• Track and report on customer satisfaction metrics as directed.
• Contribute observations and ideas to team discussions on improving the customer journey, drawing on direct experience with customers.
• Monitor competitor customer service practices and share relevant observations with the team.

Brand Representation

• Represent the organisation with professionalism, warmth, and pride in every customer interaction. You are the voice and face of the brand to our customers.
• Maintain a thorough working knowledge of the organisation product range, pricing, seasonal offerings, and event services so that customer enquiries can be answered confidently and accurately.
• Uphold the company’s standards for presentation, punctuality, and conduct at all times.

Must have skills

• Quick-thinking and resourceful. You can think on your feet, adapt to unexpected situations, and find solutions without waiting to be told what to do.
• Genuinely customer-centric. You instinctively put the customer’s experience at the centre of every decision and interaction.
• Warm, professional, and articulate in all forms of communication. You represent a premium brand and your communication reflects that.
• Calm and composed under pressure. Peak periods, demanding clients, and last-minute changes are part of the job, and you handle them with grace.
• Highly organised with strong attention to detail. In a business where every order matters, accuracy and follow-through are essential.
• A team player who collaborates effectively with production, dispatch, and management teams.
• Proactive and self-directed. You identify what needs to be done and act on it without requiring constant supervision.
• Emotionally intelligent with strong interpersonal skills. You read situations well, manage difficult conversations with empathy, and build lasting rapport with customers.
• Discreet and professional in handling customer information and company matters.

Qualifications

• Minimum of a Bachelor’s degree or HND in any discipline.
• 3 to 5 years’ experience in a customer-facing role, ideally within hospitality, food service, retail, or a premium consumer brand.
• Demonstrated experience managing customer interactions across multiple channels (phone, email, WhatsApp, and online platforms).
• Experience with Shopify or a comparable e-commerce platform is a strong advantage.
• Excellent written and verbal communication skills in English. The ability to write clear, professional, and well-structured emails is non-negotiable.
• Proficiency in Microsoft Office and Google Workspace. Comfort with CRM or helpdesk tools is an advantage.
• Experience in a role requiring real-time order management or coordination with production and logistics teams is desirable.