Latest Jobs at MainOne Cable Nigeria

Responsibilities

• Provide technical support to clients in person and remotely provide enterprise-level assistance to clients
• Take ownership and track customer issues till resolution and follow standard procedures to escalate unresolved issues to appropriate internal departments.
• Install, troubleshoot, and work on various MW, OSP, IP, Power equipment
• Supervise installation and maintenance vendors - OSP, MW, IP, Power, etc.
• Ability to works round-the-clock to provide quality customer service to clients whenever the need arises and be able to work calmly under pressure
• Able to learn and work on changing and emerging technologies.

Qualifications, Skills & Competencies
Educational Qualification:

• OND in any technical field or minimum of two years’ experience in Microwave, OSP, Power and troubleshooting basic IP or Network issues

Competencies Requirements:

• Problem-solving skills
• Good client-facing skills
• Good written and verbal communication skills
• Document technical knowledge in the form of notes and manuals
• Possess basic level knowledge of communications technologies and inter-networking principles
• Demonstrate competency in analytical techniques necessary to handle basic assignments
• Exhibit fundamental understanding for pertinent telecom equipment, materials, systems, and business processes.
• Demonstrate the ability to be a team player
• Ability to develop decision making skills.

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Responsibilities

• Ensure that all customer contracts and Sales orders are properly reviewed and give guidance on how and when billing should commence for services provided
• Ensuring completeness in recording of customers’ transactions so that customer accounts reflect accurate balances
• Ensure that customers’ invoices are generated as at when due and have those invoices dispatched to the customers within stipulated timeline
• Review and approve all invoices before they are posted or dispatched to customers
• Ensure that all changes to existing customer contracts-Upgrades, downgrades and price reviews are timely and adequately captured
• Liaise with account managers to obtain first hand information that affect customers and reflect them on customer accounts
• Coordinate the creation and update on Customer Profile on the ERP
• Updates Account receivables balances by coordinating and monitoring daily sales order processing and bank remittance transactions.
• Validate the accuracy of revenue booked for all customers
• Ensure that Billing Process is adhered to strictly
• Ensuring that that customers ledgers accounting ledgers are updated by posting monthly invoice transactions, customer payments and credit notes.
• Preparation and recording of accounting entries in the general ledger system
• Ensure the integrity of the general ledger postings.
• Liaise with Account Managers and Credit Control regarding suspended or terminated customers and adjust billing accordingly
• Confirm authorizations for all requests and obtain necessary supporting documents.
• Identify and update the Manager of significant problems, discrepancies, risks etc.
• Maintain regular contact with other staff, departments and remote offices on procurement and other finance matters, as well as to obtain and convey information and/or to correct transactions.
• Other duties consistent with the role as assigned from time-to-time.

Qualifications, Skills & Competencies

• First Degree in Finance / Accounting.
• Minimum of 7 years working experience required.
• ICAN/ACCA is required

Demands of the Job:

• Accurate attention to details.
• Working knowledge of any Accounting Application.
• Cooperative and willing to assist others.
• Able to work with little or no supervision.
• Able to deal with problems involving a few variables.

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Responsibilities
The ideal candidate will be primarily responsible for handling all inquiries, via all our channels and report the same on a weekly basis to all internal stakeholders. Specifically, the responsibilities also include:

• Attend to all inbound enquiries (phone, email, chat (Zendesk)
• Pre-qualification of leads received via enquiry desk
• Prepare and send a weekly report of all received enquiries and status to all internal stakeholders.
• Follow up on assigned leads with the respective Account Managers to ensure timely engagement of prospects.

Qualifications, Skills & Competencies
Qualifications:

• 1st Degree from a reputable higher institution
• At least 1 year of work experience preferably in a similar role

Skills & Competencies:

• Good interpersonal skills
• Good IT skills: Word, Excel, and PowerPoint
• Excellent interpersonal and relationship-building skills.
• Strong oral and written communication skills.
• Detail oriented and able to take ownership of assigned tasks.

Demands of the Job

• Good planning and organization skills
• Ability to work independently
• Ability to pay attention to detail
• Fast learner.

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Responsibilities

• The Finance Operations Officer will be responsible for ensuring all reconciling items are promptly treated, and all revenue and expenses are captured within the reporting period.

Other job functions include:

• Assist in preparing bank reconciliations.
• Assist in Fixed Asset management process i.e. Creating of asset profile for newly acquired assets, conversion of purchase orders to invoice and capitalization of assets, regular check for accuracy of depreciation computation, reconciliation of discrepancies between asset register and TB balances on a monthly basis, preparation of fixed asset movement schedules, additions, reclass, reversals, intercompany transfers, WIP schedules, disposal schedules etc.
• Assist in Inventory management process i.e. posting of inventory movement journals, inventory to fixed asset journals with accuracy, reconciliation of inventory balance discrepancies and monthly preparation of Inventory reports
• Assist in ensuring proper file management, easy treating of vouchers to GL as well as maintaining well reconciled vendor statement and file.
• Assist in preparing and maintaining of daily worksheets and recording of accounting entries in the general ledger system.
• Assist in ensuring the integrity of the general ledger postings.
• Confirm authorizations for all requests and obtain necessary supporting documents.
• Research, track, and resolve (or properly refer) accounting or documentation problems and discrepancies.
• Identify and update Supervisor of significant problems, discrepancies, risks etc
• Prepare supporting documents, reports, records etc. for financial transactions.
• Ensure compliance with all accounting standards, policies and procedures, legal/statutory and company regulations.
• Maintain regular contact with other staff, departments and remote offices on procurement and other finance matters, as well as to obtain and convey information and/or to correct transactions.

Qualifications, Skills & Competencies

• First Degree in Finance / Accounting
• ICAN/ACCA Required.
• 4-6 years relevant experience.
• Strong accounting background
• Basic typing and data entry skills.
• Efficient use of accounting templates.
• Effective oral and written communication skills.
• Proficiency in MS Office Applications.

Demands of the Job

• Working knowledge of any accounting application.
• Well organized.
• Cooperative and willing to assist others .
• Ability to work with little or no supervision.
• Able to deal with problems involving a few variables.
• Able to perform basic math skills, use decimals to compute ratios and percent.