Internal Control Manager – Passenger / Courier Operations at Vodstra Limited

About the Role

We are seeking a highly experienced, disciplined, and uncompromising Internal Control Manager to strengthen our revenue assurance, compliance, and operational control functions across our transport and logistics network.

The successful candidate will be a person of high integrity, strong ethical standards, and proven investigative ability, responsible for identifying, preventing, and minimizing fraud, revenue leakages, policy violations, and operational inefficiencies across all company branches.

Key Responsibilities

• Design, implement, and continuously improve internal control systems across all branches and operational units. 
• Conduct regular and surprise audits of branch operations, ticket sales, cargo operations, and cash handling activities. 
• Monitor compliance with approved tariffs, pricing structures, and company policies. 
• Review passenger revenue collections and verify remittances against actual ticket sales. 
• Investigate cases of fraud, revenue diversion, theft, misconduct, and policy violations. 
• Monitor POS utilization and enforce compliance with the company's cashless payment policy. 
• Validate branch expenses and ensure adherence to approved expenditure limits and authorization procedures. 
• Conduct forensic reviews and investigations where discrepancies are identified. 
• Review cargo and boot-loading operations to ensure accurate declaration and recording of revenues. 
• Develop fraud prevention and detection mechanisms. 
• Prepare detailed audit and investigation reports for executive management. 
• Recommend corrective actions and monitor implementation. 
• Train branch personnel on internal controls, compliance requirements, and ethical business practices. 
• Work closely with Operations, Finance, HR, and Branch Management to strengthen governance and accountability. 

Requirements

• Bachelor's Degree in Accounting, Finance, Business Administration, Economics, or a related discipline. 
• Professional certification such as ACA, ACCA, CIA, CISA, or ICAN will be an added advantage. 
• Minimum of 7–10 years' experience in Internal Audit, Internal Control, Risk Management, Compliance, or Revenue Assurance. 
• Experience within the transport, logistics, fleet management, FMCG, retail, or multi-branch operations environment is highly preferred. 
• Strong understanding of fraud detection, investigation, and revenue assurance processes. 
• Excellent analytical and investigative skills. 
• Proficiency in Microsoft Excel, Power BI, and audit analytics tools. 
• Strong report-writing and presentation skills. 
• Ability to travel extensively to branches and operational locations. 

Personal Attributes

We are looking for an individual who is:

• A person of unquestionable integrity and honesty. 
• Courageous and willing to challenge unethical practices regardless of position or influence. 
• Detail-oriented and highly observant. 
• Firm, objective, and fair in decision-making. 
• Results-driven with strong leadership capabilities. 
• Highly confidential and professional. 
• Independent-minded with strong ethical judgment. 

What We Offer

• Competitive remuneration package. 
• Performance-based incentives. 
• Opportunity to drive transformational change in a leading transport and logistics organization.  
• Career growth and leadership opportunities. 
• A challenging and rewarding environment where integrity and accountability are valued.