Jobs at Talents and Skills Africa

Job Summary

• We are looking for a Chef to join our team and prepare local deliciousmeals for our customers.
• Chef responsibilities include studying recipes, setting up menus and preparing high-quality dishes.
• You should be able to delegate tasks to kitchen staff to ensure meals are prepared in a timely manner.
• Also, you should be familiar with sanitation regulations.
• If you have experience with advanced cooking techniques and non-traditional ingredients, we’d like to meet you.
• Ultimately, you’ll prepare and deliver a complete menu that delights our guests.

Responsibilities

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements and Skills

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g local soups, efik soup yoruba soup igbo soup)
• Advanced knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Culinary school diploma preferred

go to method of application »

Summary 

• Our client is looking to hire a Departmental Supervisor who will assist the Restaurant Manager in directing and organizing the staff to ensure first-class service, food & beverage offerings and marketing to maximize profits and guest satisfaction.

Job Description

• Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff
• Supervising the floor during meal periods to ensure that standards and steps of service are met through all guests’ interactions.
• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
• Observe performance and encourage improvement where necessary.
• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situation and/or heavy activity, serving as a role model for the staff and other hotel employees.
• Interact positively with customers promoting restaurant’s services and goodwill.
• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
• Give guidance toward improvement and make necessary adjustments for consistency.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.

Job Requirements

• At least 2 years of proven work experience as a Supervisor in a restaurant or hotel, Hospitality Manageror similar role
• Proven customer service experience
• Familiarity with restaurant management software
• Leadership, motivational and people skills
• BSc Degree in Business Administration; Hospitality Management or Culinary Schooling is a

go to method of application »

Job Description

• Our Client is a fast-growing restaurant and food outlet with a wide array of menus ranging from the African dishes to continental cuisine served deliciously to her amiable customers, they are looking to hire an Accountant who will be responsible for preparing and analyzing a variety of financial statements for accuracy and compliance in addition to reviewing and auditing the restaurant’s transactional activity and provide communication and general support.

Job Responsibilities

• Providing financial information to management by researching and analyzing accounting data
• Preparing asset, liability and capital account entries by analyzing account information
• Documentation of financial transaction by updating account data
• Recommending financial actions and summarizing the current financial status
• Collecting data, preparing balance sheet, and profit and loss statement
• Handling financial transactions by auditing documents
• Maintaining accounting control by preparing policies and procedures
• Directing accounting clerical staff by coordinating activities and answering to queries
• Coordinating financial issues by collecting and analyzing accounting data
• Securing financial data by completing database backup
• Maintaining financial security by following internal controls
• Preparing payment by verifying documentation and requesting disbursement

Qualifications

• Bachelor's Degree in Accounting / Finance
• Must possess a minimum of 2 years of experience
• Knowledge of good accounting software used in restaurants will be an added advantag

Requirements:

• Extensive knowledge about the data entry management
• Punctual, reliable and must have strong communication skill
• Knowledge about MS office, excel, and Adobe Acrobat
• Able to work in a team and produce quality output under tight deadlines
• Strong verbal and oral communication skills
• Self-motivated and strong analytical skills
• Attention to detail, prioritization skill and time management
• Quick learner with a positive attitude
• Experience in retail or restaurant accounting.

go to method of application »

Job Description

• Lead and manage the customer service team.
• Provide guidance, training, and support for high-performance and Professional Development.
• Develop and maintain strong relationships with key customers.
• Understand customer needs and ensure their requirements are met with high service standards.
• Oversee day-to-day customer service operations, including order processing and handling inquiries with the coordination of the sales team.
• Resolve complaints promptly and effectively.
• Implement and monitor quality assurance processes.
• Ensure consistent service excellence and adherence to industry standards.
• Industry-specific lead generation for sales staff.
• Develop and track key performance indicators (KPIs).
• Evaluate the efficiency and effectiveness of the customer service team.
• Identify opportunities for process improvements.
• Implement strategies to enhance service delivery, operational efficiency, and customer satisfaction.
• Collaborate with sales, production, and logistics departments.
• Ensure seamless service delivery and address cross-functional issues
• Gather and analyze customer feedback.
• Identify trends, address concerns, and improve overall customer experience.
• Prepare regular reports on customer service performance, issues, and improvements for senior management.

Requirements
Preferable Candidates:

• Bachelor's Degree in Business Administration / Marketing, or related field.
• Master's Degree is a plus.
• Minimum of 7 - 10 years of experience in customer service management.
• Experience in the manufacturing industry, especially in the tape manufacturing sector, is highly desirable.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of developing and implementing customer service strategies.
• Proficiency in customer relationship management (CRM) software and relevant tools.
• Strong problem-solving skills and professionalism in handling difficult situations.
• Analytical skills to interpret data and make informed decisions.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong leadership and team management skills.

go to method of application »

Job Brief

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and Skills

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus.

go to method of application »

Job Description

• Mixologists serve cocktails, wine,beer, and other drinks to bar and restaurant guests.
• They follow classic recipes and create signature cocktail drinks.
• A mixologist should also ensure their bar runs efficiently and that all patrons are satisfied with their drink orders.
• It’s a wide array of responsibilities.
• When hiring a mixologist, employers like to see plenty of experience bartending.
• They also want to hire someone with knowledge of the hospitality industry and possibly some experience with hospitality software.
• That can make it easier for the mixologist to step into beverage management responsibilities.
• Mixologists might start as barbacks to learn basic bar skills before becoming serversor bartenders.
• They use amixology setto create exciting cocktails, including tools like a cocktail muddler and a cocktail strainer.
• They may enroll in mixology classes to earn a mixology certification.
• This boosts their understanding of the chemistry and theories of mixology, which helps them experiment with the craft.

Responsibilities

• A mixologist oversees their employee’s bar supplies, including glasses, garnishes, and drink mixes.
• They also get enough ice to prepare cocktails.
• These responsibilities help them keep up with drink orders and ensure customer satisfaction.
• A barbackmight assist a mixologist in keeping track of bar inventory, and they might use a bar inventory system like BinWise Proto save time and stay organized.
• In some establishments, the mixologist contacts vendors and orders the supplies they need.
• They play a role in inventory management for alcohol and supplies.
• Mixologists also need expertise in using a bar POS system to accept and process customer payments.
• They keep the legal drinking agein mind and check that all guests meet the minimum drinking age requirement for service.
• Drinking responsibly is the responsibility of both bar patrons and mixologists and bartenders.
• It might be necessary for the mixologist to follow a bar opening checklist to ensure that everything is ready for their shift.
• Likewise, a mixologist should keep the bar clean and organized as possible to avoid extra cleaning tasks at their shift's end.
• Guests at the bar want to order food, including an appetizer and other snacks, so a mixologist delivers their food orders with drinks.
• All these responsibilities will become second nature with time.
• When a mixologist is starting out at a bar or restaurant, these tasks should be kept in mind to make work go smoothly.

go to method of application »

Job Summary

• We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
• The right Waiter/Waitress uplifts the dining experience for customers.
• We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
• Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
• If you are able to perform well in fast-paced environments, we’d like to meet you.
• To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals.
• You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
• Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
• Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and Skills

• High School Diploma; food safety training is a plus
• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

go to method of application »

Duties and Responsibilities

• Develop and implement strategies that align with the company's overall goals and objectives.
• Lead and manage a team of employees, providing guidance and support as needed.
• Ensure that projects are completed on time, within budget, and to the required quality standards.
• Collaborate with other departments and stakeholders to ensure that business needs are being met.
• Analyze data and make recommendations for improvements to processes, procedures, and systems.
• Stay up-to-date with industry trends and best practices, and apply this knowledge to drive innovation and growth.
• Communicate effectively with employees, stakeholders, and customers, both verbally and in writing.
• Manage budgets and resources effectively, ensuring that all expenditures are justified and aligned with company goals.
• Ensure compliance with all relevant laws, regulations, and policies.

Requirements

• Bachelor's Degree in Business Administration or a related field
• Master's degree in business administration or a related field preferred
• Minimum of 3 years of experience in a management role
• Experience in the industry or related field
• Proven track record of successful leadership and team management
• Ability to develop and implement strategic plans
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Experience in budget management and financial analysis
• Knowledge of industry trends and best practices
• Strong leadership and management skills
• Excellent analytical and critical thinking abilities
• Ability to work well under pressure and meet deadlines

go to method of application »

Job Brief

• We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
• The goal is to keep our building in a clean and orderly condition.

Responsibilities

• Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
• Perform and document routine inspection and maintenance activities
• Carry out heavy cleansing tasks and special projects
• Notify management of occurring deficiencies or needs for repairs
• Make adjustments and minor repairs
• Stock and maintain supply rooms
• Cooperate with the rest of the staff
• Follow all health and safety regulations

Requirements and Skills

• Proven working experience as a Cleaner
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Familiarity with Material Safety Data Sheets
• Integrity
• High School Degree

go to method of application »

Job Description

• As a kitchen attendant or kitchen assistant, you are effectively the engine room of the kitchen.
• Working under the guidance of akitchen supervisororchef de partie, your job is to ensure that the kitchen is clean and operational.
• In some kitchens, you may also be involved in preparing ingredients, so it’s a great stepping stone to becoming a chef.

Key responsibilities

• Ensuring the food preparation areas are clean and hygienic
• Washing utensils and dishes and making sure they are stored appropriately
• Sorting, storing and distributing ingredients
• Washing, peeling, chopping, cutting and cooking foodstuffs and helping to prepare salads and desserts
• Disposing of rubbish
• Organising linen laundry
• Cleaning the food preparation equipment, floors and other kitchen tools or areas