Jobs at Sigma Consult

Position Summary

• The Quality Assurance (QA) Officer will be responsible for ensuring that all laboratory and operational processes comply with established quality standards, regulatory requirements, and internal policies. The role focuses on maintaining service excellence, reducing errors, improving turnaround time, and ensuring continuous quality improvement across diagnostic operations.
• The ideal candidate must have strong knowledge of healthcare quality systems and experience working in a medical laboratory or diagnostics environment.

Key Responsibilities

Quality Systems Management

• Implement and maintain quality assurance policies, procedures, and standards across laboratory operations.
• Ensure compliance with internal SOPs and external regulatory requirements.
• Monitor adherence to quality management systems (QMS) and industry best practices.

Process Monitoring & Improvement

• Conduct routine quality checks across laboratory and operational workflows.
• Identify gaps in processes and recommend corrective and preventive actions (CAPA).
• Support continuous improvement initiatives to enhance service delivery and efficiency.

Audit & Compliance

• Participate in internal and external quality audits.
• Ensure readiness for regulatory inspections and accreditation exercises.
• Document and track audit findings and ensure timely closure of non-conformities.

Error Reduction & Risk Management

• Monitor error rates, discrepancies, and non-conformance reports.
• Investigate quality issues and recommend preventive measures.
• Support risk assessment activities across laboratory processes.

Reporting & Documentation

• Maintain accurate quality records, reports, and documentation.
• Prepare periodic quality performance reports for management review.
• Track key quality indicators such as error rates, turnaround time, and compliance levels.

Training & Support

• Support staff training on quality standards, SOPs, and compliance requirements.
• Promote awareness of quality culture across all departments.
• Work closely with laboratory and operations teams to ensure adherence to standards.

Stakeholder Collaboration

• Liaise with Laboratory Managers, Operations, and Client Services teams to ensure consistent quality delivery.
• Support resolution of client complaints related to service quality.
• Collaborate with teams to improve turnaround time (TAT) and service accuracy.

Requirements / Qualifications

Education

• Bachelor's Degree in Medical Laboratory Science, Microbiology, Biochemistry, or related field.
• Professional certification in Quality Assurance or related discipline is an advantage.

Experience

• Minimum of 3 years' experience in Quality Assurance within a diagnostics, healthcare, or medical laboratory environment.
• Experience in ISO standards, laboratory quality systems, or regulatory compliance is highly preferred.

Technical Skills

• Strong knowledge of quality management systems (QMS)
• Familiarity with ISO 15189 or similar laboratory standards
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to analyze data and generate quality reports
• Understanding of laboratory workflows and diagnostic processes

Skills & Competencies

• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Excellent communication and reporting skills
• Strong organizational and documentation skills
• Ability to work under pressure and meet deadlines
• Team collaboration and stakeholder management
• Critical thinking and process improvement mindset

Behavioural Attributes

• High integrity and professionalism
• Strong commitment to quality and excellence
• Proactive and detail-oriented mindset
• Accountability and ownership of responsibilities
• Ability to work independently and within teams
• Strong ethical standards and confidentiality

Key Performance Indicators (KPIs)

• Reduction in laboratory errors and non-conformances
• Compliance with quality standards and SOPs
• Audit performance and closure of findings
• Turnaround time (TAT) improvement
• Client satisfaction related to service quality
• Accuracy and timeliness of quality reports

go to method of application »

Job Summary

• We are seeking a reliable, professional, and safety-conscious Driver to support daily transportation operations for a corporate organization located in Freedom Way, Lekki, Lagos.
• The ideal candidate must possess strong knowledge of Lagos road networks, demonstrate excellent driving discipline, and maintain a high level of professionalism and responsibility at all times.
• Due to operational requirements, candidates must reside within or very close to the Freedom Way / Lekki axis, as accommodation will not be provided.
• The successful candidate will be responsible for ensuring safe and timely transportation, maintaining the assigned vehicle in optimal condition, and supporting general logistics and administrative errands when required.
• Note: The selected candidate is expected to resume immediately. Salary will be reviewed after 3–6 months based on performance and reliability.

Key Responsibilities

• Safely transport staff, executives, and company materials to designated locations.
• Ensure full compliance with road safety regulations and traffic laws at all times.
• Plan and follow efficient routes to ensure timely arrival at destinations while considering traffic conditions.
• Conduct daily vehicle inspections to ensure the vehicle is roadworthy and safe for operation.
• Maintain the cleanliness of the assigned vehicle, both interior and exterior.
• Monitor and promptly report vehicle maintenance needs, servicing schedules, or mechanical faults.
• Maintain accurate records of trips, fuel usage, and mileage, where required.
• Assist with document delivery, errands, and other logistics support when necessary.
• Ensure the vehicle maintains adequate fuel levels at all times.
• Adhere strictly to company vehicle use policies, safety procedures, and operational guidelines.
• Maintain confidentiality and professionalism while transporting staff or sensitive materials.

Requirements & Qualifications

• Minimum of 5 years proven experience as a professional driver.
• Valid Nigerian Drivers License (Mandatory).
• Strong familiarity with Lekki, Victoria Island, Ikoyi, and major Lagos road networks.
• Ability to drive both manual and automatic vehicles.
• Basic knowledge of vehicle maintenance and troubleshooting.
• Strong time management and route planning skills.
• Professional appearance and good communication skills.
• Must be reliable, punctual, and safety-conscious.
• Ability to work occasionally outside standard working hours when required.
• Must be able to resume work immediately.

go to method of application »

Job Summary

• We are looking for a dedicated and technically skilled Fiber Installation Support Technician to join our field operations team in Lekki. The successful candidate will be responsible for the installation, maintenance, and support of fiber optic infrastructure projects. This role requires strong technical knowledge, physical fitness, and the ability to work in a fast-paced environment, including weekends when required.

Key Responsibilities

• Assist in the installation of fiber optic cables through ducts, conduits, and designated pathways.
• Lay and manage HDPE ducts to protect and organize fiber cables.
• Remove interlocks and other obstructions to enable smooth cable routing.
• Execute thrust boring for underground fiber pathways under roads and obstacles.
• Provide on-site field support for installations, maintenance, and troubleshooting activities.
• Ensure strict adherence to safety, health, and environmental protocols on all project sites.
• Collaborate with engineers, project managers, and fellow technicians to ensure successful project execution.
• Accurately document work activities, including cable paths, duct layouts, and field challenges.

Requirements & Qualifications

Education:

• OND, HND, or B.Sc. in Telecommunications, Electrical Engineering, or related technical field.

Experience:

• 1-3 years hands-on experience in fiber optic cable installation or telecommunications.

Technical Competencies:

• Strong knowledge of fiber optic systems and installation procedures.
• Proficiency in HDPE duct laying, thrust boring, and interlock removal.
• Strong diagnostic and troubleshooting skills.
• Ability to work at heights, in confined spaces, and in varying weather conditions.
• Effective communication and reporting abilities.

Physical Requirements:

• Must be physically fit, capable of lifting heavy equipment, and able to work extended hours in the field.

Certifications (Preferred):

• FOA Certified Fiber Optic Technician or equivalent certification.

go to method of application »

Job Summary

• The Head of Audit & Control will provide strategic leadership for the Bank's Internal Audit, Risk Management, Compliance, and Control functions. The role is responsible for ensuring operational integrity, financial accuracy, regulatory compliance, and effectiveness of internal control systems across the Bank.
• The successful candidate will play a critical role in strengthening governance frameworks, mitigating operational and financial risks, and ensuring full compliance with all regulatory requirements applicable to Microfinance Banks in Nigeria.

Key Responsibilities

• Lead and coordinate all internal audit and control activities across the Bank's operations and branches.
• Develop and implement annual audit plans, risk-based audit frameworks, and internal control procedures.
• Review operational processes, financial systems, and internal controls to identify risks, loopholes, and control gaps.
• Ensure strict compliance with internal policies, CBN regulations, NDIC requirements, and other statutory obligations.
• Conduct periodic operational, financial, compliance, and investigative audits across the organization.
• Prepare comprehensive audit reports detailing findings, risk assessments, observations, and actionable recommendations.
• Present audit findings and strategic recommendations to Executive Management and the Board Audit Committee.
• Monitor and follow up on the implementation of corrective actions and audit recommendations.
• Drive enterprise risk management initiatives and continuously improve governance and control processes.
• Provide advisory support on fraud prevention, operational efficiency, compliance, and internal control best practices.
• Coordinate regulatory examinations and maintain effective relationships with external auditors and regulatory agencies.
• Ensure timely preparation and submission of all regulatory and statutory reports required for Microfinance Banks.
• Develop and enforce policies that promote accountability, transparency, and operational discipline within the organization.

Requirements & Competencies

• Minimum of 4 – 6 years' experience in Internal Audit, Risk Management, or Compliance within a financial institution or Microfinance Bank.
• Prior experience in a senior audit leadership role is highly preferred.
• Strong knowledge of internal audit methodologies, enterprise risk management, regulatory compliance, and corporate governance practices.
• Extensive understanding of Microfinance Bank operations and regulatory reporting standards in Nigeria.
• Strong analytical, investigative, and problem-solving skills with high attention to detail.
• Excellent leadership, communication, presentation, and stakeholder management abilities.
• High level of integrity, professionalism, confidentiality, and ethical conduct.
• Strong report writing and documentation skills.
• Ability to work independently and manage multiple priorities effectively.

Educational Qualification & Certifications

• HND/B.Sc in Accounting, Finance, Economics, Banking, or any related discipline.
• Must possess ACA/ICAN certification.
• Additional professional certifications in Risk Management, Internal Audit, or Compliance will be an added advantage.

Compensation & Benefits

• Competitive salary package
• Performance-based incentives
• Career growth and leadership opportunities
• Professional development and continuous learning environment
• Opportunity to work within a dynamic and professionally managed financial institution

go to method of application »

Job Summary

• The Team Lead, Network & Collaboration will be responsible for leading a team that designs, implements, maintains, and supports complex communication and network infrastructures within the organization and across client environments. The role ensures the integrity, performance, and high availability of network systems that support business operations.
• The ideal candidate will be an experienced network professional with proven expertise in designing scalable, secure, and resilient infrastructures that align with business goals and service-level agreements (SLAs). The position requires strong leadership, technical excellence, and a passion for delivering cutting-edge collaboration and connectivity solutions.

Key Responsibilities

Network Design & Implementation

• Design and configure routing, switching, and wireless network equipment.
• Design and implement communication and collaboration solutions including voice (IP/Traditional), telepresence, contact center, and multimedia systems.
• Design and deploy enterprise mobility, system monitoring, and network security solutions.
• Configure and install network devices and services such as routers, switches, firewalls, load balancers, VPN, and QoS.
• Establish and maintain system configurations, enforce standards, and document procedures.

Maintenance & Support

• Provide Level 1 & 2 technical support, remote troubleshooting, and fault resolution.
• Conduct regular system maintenance, upgrades, and patch management.
• Monitor network performance, system availability, and reliability.
• Support on-site engineers and end users remotely.
• Liaise with project managers and senior engineers to resolve escalated technical issues.

Technical Leadership & Collaboration

• Lead a multidisciplinary technical team to achieve project and operational objectives.
• Provide mentorship, guidance, and performance oversight for network engineers and support staff.
• Collaborate with Sales, Engineering, and Service teams to ensure solutions meet client requirements.
• Contribute to proposal development, RFIs, and RFPs by providing accurate technical inputs.
• Deliver product demonstrations, proof of concepts (POCs), and client presentations.
• Support technical qualification of sales opportunities and ensure successful deal closure.

Security & Compliance

• Provide professional network security expertise and participate in developing security solutions.
• Implement access control mechanisms and participate in security incident management.
• Conduct vulnerability assessments, recommend corrective actions, and ensure compliance with security standards.
• Lead the development of IT network security procedures and operational standards.

Project Management & Innovation

• Plan, monitor, and control network projects using PMBOK or PRINCE2 methodology.
• Identify opportunities to leverage IT for addressing complex organizational challenges.
• Ensure that all networking solutions are cost-effective, scalable, and aligned with company strategy.
• Stay current with emerging technologies, best practices, and industry trends.
• Report operational status, performance metrics, and improvement plans to management.

Qualifications & Experience

• Education: Bachelors Degree in Computer Science, Information Technology, Engineering, or related disciplines.
• A Masters Degree will be an added advantage.

Certifications:

• CCNP (Cisco Certified Network Professional) Required
• CCNP Collaboration, CCNP Security, ITIL, or Sophos Certified Engineer Added advantage
• Experience: Minimum of 5 - 7 years relevant experience in ICT, Telecoms, or related sectors, with proven hands-on experience in network design, configuration, and administration.

Technical Expertise:

• In-depth knowledge of LAN, WAN, MAN, and GAN architectures
• Strong command of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Comprehensive understanding of OSI and TCP/IP models
• Experience with network diagnostic and analytics tools

Skills & Competencies

• Proven leadership and team management skills
• Strong analytical and problem-solving abilities
• Excellent communication and presentation skills
• Ability to manage multiple projects and prioritize effectively under pressure
• High attention to detail with excellent organizational skills
• Ability to explain technical concepts to non-technical stakeholders
• Customer-oriented with strong interpersonal and collaboration skills
• Willingness to travel when required

go to method of application »

• We are seeking a skilled Network Operations Center (NOC) Engineer to monitor, maintain, and support our telecommunications and fixed wireless network infrastructure. The successful candidate will ensure optimal network performance, promptly resolve incidents, and escalate complex issues where necessary. This role demands strong technical expertise, excellent problem-solving skills, and the ability to perform efficiently in a fast-paced 24/7 operational environment.

Key Responsibilities

• Perform system administration tasks across all network elements to ensure seamless operations.
• Proactively monitor network and system performance, identifying and resolving potential issues before they affect customers.
• Conduct continuous network surveillance and respond to system-generated and customer-reported incidents.
• Analyze traffic data and usage trends, escalating issues to the network design authority when required.
• Escalate unresolved or complex technical problems to the Problem Management team.
• Manage incident resolution using network monitoring and management tools in line with SLA requirements.
• Maintain accurate incident logs, reports, and documentation of network events and resolutions.
• Track supplier performance and escalate cases where SLAs are not being met.
• Take ownership of technical issues to ensure timely and effective resolution, minimizing downtime.

Qualifications & Skills

• BSc/HND in Computer Engineering, Telecommunications, or a related field.
• Strong communication skills (written and verbal).
• Ability to make fact-based, quick decisions under pressure.
• Prior experience in telecommunications or network operations environments.
• Solid understanding of Fixed Wireless Communications technology.
• Cisco Certification (CCNA/CCNP) required.
• Hands-on experience with Cisco switches and related networking equipment.
• Strong analytical and troubleshooting skills with attention to detail.
• Ability to work effectively in an international, multi-cultural, and high-pressure environment.
• Willingness and availability to work on a 24/7 shift rotation.

go to method of application »

• This is a senior, founding leadership role responsible for launching and scaling operations in Abuja. The FCT represents one of Nigerias most valuable healthcare markets, comprising government hospitals, specialist centres, embassy clinics, military hospitals, and premium private healthcare providers.
• The Area Sales Manager will lead market entry, build a strong client base, recruit and manage a local sales team, and establish sustainable revenue growth across the territory.

Key Responsibilities

• Achieve and exceed monthly sales targets for the Abuja territory, reaching full operating capacity within 90 days
• Conduct strategic facility visits during the launch phase (minimum five per day)
• Map and segment the territory across Tier-1 (hospitals), Tier-2 (specialist clinics), and Tier-3 (community clinics)
• Manage the full sales cycle: prospecting, presentations, quotations, negotiations, closing, and payment follow-up
• Maintain a pipeline of at least 3x monthly revenue target
• Recruit, onboard, train, and manage junior sales representatives as the territory grows
• Submit daily and weekly performance reports to the national office
• Build strong relationships with government procurement offices, hospital groups, and key healthcare stakeholders
• Capture and maintain accurate facility data in the national CRM system

Requirements

Must-Have

• 3–5 years of B2B field sales experience in medical equipment, diagnostics, or healthcare products
• Must be based in Abuja, FCT with deep knowledge of the local healthcare ecosystem
• Proven track record of consistently exceeding revenue targets
• Experience managing or mentoring junior sales team members
• Established professional network within hospitals, specialist centres, or procurement offices in Abuja
• Strong communication and negotiation skills, capable of engaging stakeholders from clinic owners to senior medical executives
• Smartphone with reliable internet access for daily digital reporting

Nice-to-Have

• Experience working with government hospitals and public procurement processes in the FCT
• Background in biomedical sciences, pharmacy, nursing, or a related healthcare discipline

go to method of application »

• The Field Coordinator is responsible for managing the full lifecycle of service tickets to ensure timely, efficient, and accurate field operations. This role involves receiving, analyzing, prioritizing, and assigning tickets to field engineers, providing technical support, monitoring progress, ensuring SLA compliance, and reporting outcomes to relevant stakeholders. The ideal candidate must possess excellent coordination skills, strong technical understanding, and the ability to thrive in a fast-paced ISP environment.

Key Responsibilities

Ticket Management (Receive, Analyze & Assign)

• Monitor and receive incoming service tickets via the Customer Care Management (CCM) system.
• Acknowledge receipt and ensure clarity of all ticket details.
• Analyze issues based on severity, urgency, customer category, and required expertise.
• Categorize and prioritize tickets according to internal SLA criteria.
• Assign tickets to appropriate field engineers based on skillset, proximity, and workload.
• Communicate assignment details clearly and promptly.

Engineer Coordination & Follow-Up

• Maintain consistent communication with field engineers on ticket progress.
• Track ETA (Expected Time of Arrival) and ensure adherence to service completion timelines.
• Identify operational delays and provide immediate corrective direction.
• Ensure field engineers follow company procedures, safety standards, and documentation guidelines.

Technical Support

• Provide guidance and first-line technical assistance to field engineers to accelerate issue resolution.
• Act as escalation point for unresolved or complex technical challenges.
• Liaise with NOC, technical teams, or other departments when additional support is required.

Reporting & Documentation

• Receive detailed service completion reports from field engineers.
• Validate reports for accuracy, completeness, and compliance with company standards.
• Update ticket status, logs, and technical notes in the ticketing system.
• Maintain detailed electronic records of activities, resolutions, and timelines.

Communication with Stakeholders

• Forward completed and validated reports to concerned departments (Billing, NOC, Sales, Customer Service, etc.).
• Escalate recurring issues or patterns that may indicate wider technical concerns.
• Ensure timely communication of service outcomes to internal teams.

Requirements & Qualifications

• BSc/HND in Computer Engineering, Telecommunications, or related technical field.
• 3 - 5 years experience in telecommunication field operations or similar ISP role.
• Strong knowledge of RF, WLAN, LAN, and general networking principles.
• CCNA certification is an added advantage.
• Excellent communication skills (written & verbal).
• Strong analytical and decision-making skills, especially under pressure.
• Ability to work in a fast-paced, high-pressure technical environment.
• Able to work independently while maintaining strong teamwork orientation.
• Proficient in documentation, ticketing systems, and Microsoft Office tools.

go to method of application »

• We are seeking a proactive and technically skilled IT System Administrator to oversee and maintain the organization's IT infrastructure, systems, and network operations. The ideal candidate will be responsible for ensuring system reliability, data security, hardware and software support, and seamless day-to-day IT operations across the organization.
• The successful candidate must possess strong troubleshooting abilities, excellent communication skills, and hands-on experience managing enterprise IT systems in a fast-paced work environment.

Key Responsibilities

• Install, configure, and maintain computer systems, servers, networks, and software applications.
• Monitor and ensure optimal performance of IT infrastructure and network systems.
• Manage user accounts, access permissions, email configurations, and security settings.
• Provide technical support and troubleshooting assistance to staff on hardware, software, and network-related issues.
• Perform routine system updates, backups, and security patches to prevent vulnerabilities.
• Monitor antivirus systems, firewalls, and cybersecurity protocols to safeguard company data.
• Set up and maintain printers, scanners, routers, switches, and other IT equipment.
• Diagnose and resolve system, internet, and connectivity issues promptly.
• Maintain IT asset inventory and documentation for systems and configurations.
• Support cloud-based systems, file-sharing platforms, and remote access tools where applicable.
• Ensure compliance with IT policies, procedures, and data protection standards.
• Coordinate with external vendors and service providers for system maintenance and support.
• Recommend improvements and upgrades to existing IT infrastructure and processes.
• Ensure minimal downtime and business continuity through effective system management.

Requirements & Qualifications

• Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or related discipline.
• Minimum of 2 – 4 years proven experience as an IT System Administrator or similar role.
• Strong knowledge of Windows operating systems, networking, and system administration.
• Experience with routers, switches, firewalls, VPNs, and server management.
• Familiarity with Microsoft 365, cloud platforms, and backup solutions.
• Good understanding of cybersecurity principles and data protection practices.
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Relevant certifications such as CompTIA, CCNA, Microsoft, or related certifications will be an added advantage.

Key Competencies

• Technical Support & Troubleshooting
• Network & System Administration
• Cybersecurity Awareness
• Attention to Detail
• Time Management
• Problem Solving
• Team Collaboration
• Communication Skills

go to method of application »

• The Patient Navigator will play a vital role in helping patients access essential services including registration, testing, consultations, counselling, and follow-up care while ensuring that no patient is left behind due to system or communication barriers.

Key Responsibilities

• Serve as the primary field liaison for assigned patients, ensuring continuous engagement and follow-up.
• Support patients through every stage of care from registration and free IHC testing to consultations and treatment coordination.
• Conduct field visits to hospitals, diagnostic centers, and partner facilities to facilitate smooth service delivery.
• Coordinate testing logistics and ensure timely communication of results between patients and clinicians.
• Schedule and track appointments, video consultations, and multidisciplinary tumour board reviews.
• Maintain accurate and confidential digital patient records.
• Identify and escalate barriers to care (financial, logistical, or emotional) to the program supervisor.
• Provide emotional support, guidance, and health education to patients and their families.
• Collaborate closely with healthcare professionals, social workers, and NGOs to improve patient outcomes.

Requirements & Qualifications

• OND, HND, or B.Sc. in Nursing, Public Health, Social Work, Psychology, or a related field.
• Strong communication and interpersonal skills, with genuine empathy for patients.
• Field experience in healthcare, community outreach, or NGO settings is a strong advantage.
• Basic knowledge of breast cancer care and healthcare systems in Nigeria.
• Comfortable using digital tools, mobile data collection platforms, and video conferencing apps.
• Must be willing to work on the field, with regular travel within Lagos.

go to method of application »

• We are seeking a diligent and compassionate Medical Officer (Post-NYSC) with at least 2 years of post-NYSC clinical experience to join our reputable healthcare facility in Ogba, Lagos. The Medical Officer will be responsible for providing quality medical care to patients, including evaluating medical histories, diagnosing illnesses, developing treatment plans, and ensuring continuity of care under the supervision of senior medical consultants. This role requires strong clinical competence, excellent communication skills, and a commitment to delivering patient-centered healthcare in line with best medical practices.

Key Responsibilities:

Patient Care and Clinical Duties

• Evaluate patients medical histories, symptoms, and concerns to provide accurate and effective medical care.
• Conduct thorough physical examinations, order and interpret laboratory and diagnostic tests, and formulate appropriate treatment plans.
• Diagnose and manage a wide range of medical conditions, referring complex cases to specialists when necessary.
• Administer and monitor prescribed medications and treatments, ensuring compliance with medical protocols.
• Provide preventive healthcare advice and promote wellness through patient education and counseling.
• Attend to emergency cases promptly and participate in on-call and shift rotations as required.

Documentation and Record Management

• Maintain accurate, complete, and timely documentation of patient consultations, treatments, and follow-ups.
• Utilize Electronic Medical Record (EMR) systems for clinical documentation and patient data management.
• Ensure all records meet professional, legal, and ethical standards of confidentiality.

Patient Communication and Education

• Clearly communicate diagnoses, treatment options, and medication instructions to patients and their families.
• Provide health education, including guidance on preventive care, lifestyle modification, and medication adherence.

Collaboration and Professional Practice

• Work collaboratively with consultants, nurses, laboratory scientists, pharmacists, and other healthcare professionals to ensure the highest quality of care.
• Participate in ward rounds, case reviews, and departmental meetings.
• Refer patients appropriately to specialists or consultants for advanced medical or surgical intervention.
• Comply with hospital policies, protocols, quality standards, and professional ethics.

Training and Development

• Participate in continuing medical education (CME), professional training, and quality improvement initiatives.
• Contribute to research and development projects as assigned by the medical director or consultant team.

Qualifications and Requirements:

• Education: Bachelor of Medicine and Bachelor of Surgery (MBBS/MBChB) from a recognized institution.
• Licensure: Full registration and valid practicing license with the Medical and Dental Council of Nigeria (MDCN).
• Experience: Minimum of 2 years post-NYSC clinical experience in a reputable healthcare facility.

Skills and Competencies:

• Strong diagnostic and clinical decision-making abilities.
• Excellent communication, counseling, and interpersonal skills.
• Good organizational and time-management skills.
• Ability to work effectively in a team and adapt to a fast-paced clinical environment.
• Proficiency in using computers and healthcare management systems (especially EMR platforms).
• High ethical standards, empathy, and professionalism in patient care.

go to method of application »

Job Summary

• We are seeking a reliable and proactive Facility Officer (with Portering Duties) to support both clinical and non-clinical operations through effective facility management and patient portering services. The role is critical to ensuring a safe, clean, organized, and efficient hospital environment that supports quality patient care, staff productivity, and visitor safety. The ideal candidate will demonstrate professionalism, physical fitness, attention to detail, and a patient-centered approach.

Key Responsibilities

Facility Operations & Support

• Ensure the day-to-day operational functionality of hospital facilities and service areas.
• Conduct routine inspections and daily rounds of wards, clinics, corridors, offices, and service units.
• Identify, monitor, and promptly report maintenance issues including electrical faults, plumbing concerns, waste management issues, and general repairs.
• Coordinate with external vendors and internal teams for cleaning services, waste disposal, pest control, and facility repairs.
• Ensure hospital premises are clean, secure, and compliant with health, safety, and environmental standards.

Portering & Patient Movement

• Assist nurses and clinical staff with safe and timely movement of patients within the facility (e.g., wards, laboratories, clinics, theatres, and radiology units).
• Transport medical equipment, supplies, samples, linen, and patient files as required.
• Maintain patient dignity, comfort, and confidentiality during all transfers and interactions.
• Follow approved safe patient handling and mobility procedures at all times.

Logistics & Coordination

• Support inventory management of facility-related supplies and raise requisitions when stock levels are low.
• Monitor and report the functionality of essential services such as power backup systems, water supply, air conditioning, and basic utilities.
• Provide logistical support during emergencies, peak periods, or critical operational events.

Compliance, Safety & Standards

• Uphold infection prevention and control (IPC) standards across all facility and portering activities.
• Adhere strictly to hospital policies, safety guidelines, and professional conduct requirements.
• Ensure confidentiality of patient information and hospital records.
• Report hazards, incidents, or non-compliance issues promptly to management.

Qualifications & Requirements

• Minimum of 2 years experience in a similar role, preferably within a hospital, healthcare, or institutional environment.
• Basic knowledge of facility operations, safety procedures, and maintenance coordination.
• Physically fit and capable of performing manual tasks, including patient movement and equipment handling.
• Good verbal communication skills and ability to work effectively within a team.
• Strong sense of responsibility, reliability, and attention to detail.
• Commitment to professionalism, confidentiality, and patient-centered service delivery.

Key Competencies & Skills

• Facility management fundamentals
• Safe patient handling and mobility support
• Health, safety, and infection control awareness
• Effective communication and teamwork
• Time management and dependability
• Problem-solving and initiative

go to method of application »

• We are seeking certified Phlebotomists and Nurses to conduct professional home sample collections across Lagos. This flexible, high-earning role allows healthcare professionals to impact lives while enjoying work-life balance.

Key Responsibilities

• Carry out safe, professional blood and sample collections at patients homes.
• Ensure proper labeling, storage, and secure transportation of samples.
• Educate patients on procedures and aftercare.
• Maintain strict confidentiality and professional standards.
• Accurately document and report each collection.
• Liaise with the operations team for scheduling and logistics.

Qualifications

• Diploma/Degree in Nursing, Laboratory Science, or related field.
• Valid license from NMCN or MLSCN.
• Minimum 2 years clinical or field experience.
• Excellent interpersonal and patient-care skills.
• Ability to work independently with minimal supervision.

go to method of application »

Job Purpose

• The Head, Real Estate & Infrastructure Development will provide strategic, technical, and operational leadership for the planning, design, execution, and delivery of all real estate and infrastructure projects. The role ensures quality, cost efficiency, regulatory compliance, and alignment with the company's long-term business objectives.

Key Responsibilities

Strategy & Leadership

• Develop and implement the organizations real estate and infrastructure development strategy.
• Lead project planning, prioritization, and long-term asset development.
• Provide guidance to senior management on project direction and investment decisions.

Project Design & Execution

• Oversee and approve architectural, structural, and MEP (Mechanical, Electrical & Plumbing) designs.
• Ensure project execution meets quality standards, budget expectations, environmental sustainability, and approved timelines.
• Drive effective site management, contractor supervision, and project delivery.

Compliance & Regulatory Oversight

• Ensure strict compliance with building codes, HSE (Health, Safety & Environment) standards, and statutory requirements.
• Coordinate and secure approvals/permits from relevant regulatory authorities.

Financial & Contract Management

• Prepare and manage project budgets, forecasts, and financial controls.
• Lead the tendering process, vendor prequalification, contractor selection, and contract negotiations.
• Ensure transparency and accountability in procurement and project financing.

Team & Stakeholder Management

• Lead and mentor multidisciplinary project teams (project managers, engineers, architects, QS, site supervisors).
• Collaborate with finance, operations, procurement, and legal departments for seamless project execution.
• Prepare management reports, progress updates, and project documentation.

Risk Management & Quality Control

• Develop and implement project monitoring and evaluation systems.
• Identify project risks early and deploy mitigation strategies.
• Drive continuous improvement across all engineering and construction processes.

Innovation & Technology Adoption

• Champion the adoption of green building technologies and sustainable development practices.
• Promote the use of digital project management tools (BIM, AutoCAD, Revit, Primavera, MS Project).
• Encourage innovative construction methods and energy-efficient solutions.

Requirements

Education & Certifications

• BSc in Civil, Mechanical, or Electrical Engineering (mandatory).
• MSc in Project Management, Construction Management, Real Estate, or an MBA (added advantage).
• Professional certifications: COREN, NSE, PMP (required/strong advantage).

Experience

• 12-15 years proven experience in real estate development, construction, or infrastructure delivery.
• Minimum of 5 years in a senior leadership or project management role handling multi-site or large-scale projects.
• Demonstrated track record of managing projects from concept to commissioning.

Skills & Competencies

• Proficiency in MS Project, Primavera P6, AutoCAD, Revit, and BIM tools.
• Strong engineering knowledge with expertise in cost management, regulatory compliance, and construction methodologies.
• Excellent leadership, communication, negotiation, and analytical skills.
• Ability to manage stakeholders at executive and technical levels.

go to method of application »

• The Chief Operating Officer (COO) is responsible for the overall operational leadership, efficiency, and performance of the hospital. Working closely with the Medical Director and other C-suite executives, the COO will translate strategic objectives into effective operational plans, ensure seamless service delivery across all clinical and non-clinical units, and drive organizational excellence in line with international healthcare standards.
• The role requires a seasoned healthcare operations leader with strong strategic, financial, people, and stakeholder management capabilities, and a deep understanding of hospital operations within the Nigerian healthcare environment.

Key Responsibilities

Strategic Leadership & Planning

• Collaborate with the Medical Director and C-suite executives to develop, implement, and execute hospital-wide operational strategies.
• Lead long-term organizational planning initiatives, including alignment with international partnerships and collaborations.
• Drive hospital accreditation processes and ensure compliance with Joint Commission International (JCI) and other relevant international and local standards.
• Translate corporate strategy into measurable operational goals and outcomes.

Operational Management

• Oversee all service lines including inpatient and outpatient services, diagnostics, surgical services, pharmacy, nursing, and support functions.
• Ensure effective workflows, process integration, and interdepartmental coordination to enhance efficiency and service quality.
• Monitor, analyze, and report key performance indicators (KPIs) related to operational efficiency, patient experience, and clinical performance.
• Ensure consistent delivery of high-quality, patient-centered services across all departments.

Financial & Resource Management

• Collaborate closely with the Chief Financial Officer (CFO) on budgeting, cost control, revenue optimization, and financial planning.
• Ensure optimal utilization of human, financial, and material resources to support long-term sustainability.
• Support initiatives aimed at improving operational margins without compromising quality of care.

People, Culture & Risk Management

• Drive employee engagement, training, leadership development, and succession planning initiatives.
• Foster a culture of accountability, inclusiveness, high performance, and continuous learning.
• Play an active role in enterprise risk management, compliance, and internal control initiatives.
• Ensure adherence to hospital policies, procedures, and ethical standards.

Stakeholder Engagement & Representation

• Maintain strong working relationships with staff, regulators, accreditation bodies, partners, and external healthcare collaborators.
• Represent the hospital at health conferences, summits, industry forums, and international engagements.
• Strengthen the hospitals brand and reputation through effective stakeholder engagement and collaboration.

Other Duties

• Carry out any additional responsibilities as assigned by the Medical Director, GMD, CEO, or Board of Directors.

Qualifications & Experience

Qualifications

• Bachelors degree in Healthcare Administration, Business Management, or a related field.
• Masters degree or MBA is an added advantage.
• Certification or demonstrable experience with international healthcare accreditation (e.g., JCI) is preferred.

Experience

• Minimum of 15 years professional experience, with at least 5 years in a senior healthcare administrative or operational leadership role.
• Proven experience managing operations within a tertiary hospital or similar large healthcare facility.
• Demonstrated success in leading complex healthcare operations and change initiatives.

Skills & Competencies

• Strong leadership, strategic thinking, and execution capabilities.
• Deep understanding of healthcare regulations, NHIS operations, and Nigerian health sector dynamics.
• Proficiency in hospital management systems and Microsoft Office Suite.
• Excellent comunication, negotiation, and interpersonal skills.
• Strong analytical mindset with the ability to drive data-informed decision-making.
• High emotional intelligence and ability to build, lead, and sustain collaborative teams.

go to method of application »

• We are seeking an Operations Manager to lead and oversee the day-to-day operational activities of our organization. The successful candidate will ensure operational efficiency, service excellence, quality assurance, regulatory compliance, and continuous process improvement. This role also encompasses procurement, resource management, vendor coordination, and overall operational control, supporting the company's strategic objectives.

Key Responsibilities

• Oversee smooth daily operations and service delivery across the facility.
• Ensure compliance with regulatory and industry standards, including healthcare and laboratory protocols.
• Drive quality assurance initiatives and maintain consistency in all operational processes.
• Manage procurement to ensure timely availability of resources and optimal inventory levels.
• Promote operational efficiency, cost control, and continuous improvement initiatives.
• Develop and implement robust backup plans to ensure uninterrupted service delivery.
• Establish and maintain internal controls for all operational areas.
• Ensure adherence to statutory business control requirements, corporate policies, and standard operating procedures.
• Lead, mentor, and manage operational staff, fostering a high-performance culture.

Job Specifications

Education

• Bachelors degree in Business Administration, Operations Management, Health Administration, or related field.
• Masters degree or relevant professional certifications (e.g., Six Sigma, PMP) is a plus.

Experience

• Minimum 5-7 years experience in operations management within healthcare, diagnostics, or laboratory services.

Knowledge & Technical Skills

• Strong knowledge of compliance standards, quality assurance protocols, and procurement best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage multiple priorities in a fast-paced environment.
• Analytical mindset with problem-solving and process optimization skills.
• Strategic thinking and operational planning capabilities.

Core Competencies & Skills

• Leadership and team management.
• Vendor management and negotiation skills.
• Regulatory awareness and risk management.
• Attention to detail and commitment to quality.
• Effective written and verbal communication.
• Time management and ability to meet deadlines.
• Flexibility, reliability, and results-driven mindset.

Behavioural Qualities

• Integrity and confidentiality.
• Self-motivated and proactive.
• Ability to work under pressure and adapt to changing priorities.

Key Performance Indicators (KPIs)

• Operational efficiency and process optimization.
• Team performance and productivity.
• Cost management and resource utilization.
• Compliance adherence and quality assurance outcomes.
• Service delivery excellence and customer satisfaction.

go to method of application »

• The Care Liaison Officer (CLO) serves as the primary link between patients, clinical teams, and hospital administration, ensuring a smooth, respectful, and well-coordinated patient journey. The role focuses on improving patient experience, proactively resolving concerns, and strengthening communication across departments to enhance trust, satisfaction, and continuity of care.

Key Responsibilities

Patient Support & Advocacy

• Serve as the first point of contact for patients and relatives regarding care coordination, concerns, and feedback.
• Ensure patients understand their care process, next steps, and hospital procedures.
• Advocate for patients by escalating concerns appropriately and ensuring timely resolution.
• Provide emotional support, especially to first-time, elderly, and vulnerable patients.

Care Coordination

• Liaise with doctors, nurses, billing, pharmacy, laboratory, and front desk teams to ensure seamless patient flow.
• Track patient movement across departments to minimize delays.
• Support discharge planning by providing clear instructions and follow-up guidance.
• Coordinate care for chronic, corporate, and HMO patients to ensure continuity of care.

Complaint Handling & Service Recovery

• Receive, document, and resolve patient complaints professionally and empathetically.
• De-escalate conflicts and manage difficult conversations calmly.
• Ensure complaints are logged, tracked, and closed within agreed timelines.
• Follow up with patients post-resolution to confirm satisfaction.

HMO & Billing Liaison Support

• Assist patients in understanding billing processes, insurance coverage, approvals, and co-payments.
• Collaborate with billing and HMO teams to manage approval delays and patient expectations.
• Communicate HMO-related timelines and requirements clearly to patients.

Patient Experience Monitoring & Reporting

• Collect patient feedback through surveys, calls, and direct interactions.
• Identify recurring service gaps and escalate trends to management.
• Support patient experience audits and mystery-patient exercises.
• Recommend service improvement initiatives based on patient insights.

Communication & Patient Education

• Provide accurate information on hospital services, policies, and procedures.
• Support patient communication before, during, and after visits.
• Educate patients on hospital navigation and available support services.

Collaboration & Continuous Improvement

• Work closely with clinical and non-clinical teams to improve service delivery.
• Participate in patient experience training and quality improvement initiatives.
• Promote a culture of empathy, professionalism, and patient-centred care.

Key Performance Indicators (KPIs)

• Patient satisfaction and feedback scores
• Number of patient complaints and resolution timelines
• Reduction in service-related escalations
• Compliance with patient experience standards
• Patient follow-up completion rates

Required Qualifications

• Minimum HND or BSc in Nursing, Public Health, Health Administration, Social Sciences, or a related field.
• 1–3 years experience in a hospital, clinic, or healthcare customer service role.
• Experience working with HMOs and corporate patients is an added advantage.

Required Skills & Competencies

• Excellent verbal and written communication skills
• Strong empathy and emotional intelligence
• Conflict resolution and problem-solving skills
• Ability to multitask in a fast-paced healthcare environment
• Strong interpersonal and stakeholder management skills
• Basic understanding of hospital operations and patient flow
• Proficiency in MS Office and basic hospital systems

go to method of application »

• We are seeking a professional and responsible Driver to provide safe, timely, and efficient transportation services for company executives, staff, and official errands. The ideal candidate is punctual, disciplined, and ensures the vehicle is well-maintained and roadworthy at all times.

Key Responsibilities

• Safely drive company vehicles for official trips, meetings, and errands.
• Ensure timely pick-up and drop-off of staff, clients, and visitors.
• Maintain vehicle cleanliness inside and out.
• Conduct routine vehicle checks and report maintenance or mechanical issues promptly.
• Keep accurate records of fuel usage, trips, and vehicle maintenance schedules.
• Adhere strictly to traffic regulations and company safety policies.
• Assist with loading and unloading items when required.
• Perform minor vehicle maintenance tasks such as checking oil, water, and tire pressure.
• Occasionally run official errands for the office as assigned.

Qualifications

• OND or equivalent qualification.
• Valid and current Driver's License is mandatory.
• Minimum of 5 years' professional driving experience, preferably in Lagos.
• Good knowledge of Lagos roads, traffic patterns, and navigation apps.
• Physically fit and able to drive for long hours when necessary.
• Honest, disciplined, and trustworthy with high professional integrity.

Preferred Skills

• Good communication skills.
• Ability to handle minor vehicle repairs and maintenance.
• Punctual, reliable, and organized.
• Basic record-keeping skills for fuel and maintenance logs.

go to method of application »

• The Personal Assistant (PA) provides high-level administrative, organisational, and coordination support to the CEO and senior management team. The role ensures efficient scheduling, seamless communication, and effective day-to-day administrative operations within the organisation.
• The PA will also provide limited support to patient communication channels (phone/WhatsApp) during the initial operational phase.

Key Responsibilities

Personal & Executive Support

• Manage CEO's calendar, appointments, and daily priorities
• Coordinate meetings, travel plans, and engagements
• Prepare reports, presentations, and briefing documents
• Track action items and follow up on deliverables
• Act as a gatekeeper for executive time and communication

Administrative & Operational Support

• Support daily coordination of office and facility operations
• Assist management with administrative and organisational tasks
• Ensure smooth workflow across departments

Communication & Coordination

• Liaise with internal teams and external stakeholders
• Draft and manage professional correspondence
• Support engagement with partners, vendors, and service providers

Phone & WhatsApp Support (Initial Phase Only)

• Respond to patient enquiries during peak periods
• Use approved templates to ensure consistent communication
• Support appointment scheduling and booking coordination
• Ensure timely and professional responses

Systems & Process Support

• Assist in developing SOPs, workflows, and booking systems
• Document and standardise administrative processes
• Support improvements in operational efficiency

Financial & Administrative Support

• Assist with invoice tracking and basic reconciliations
• Support documentation, filing, and reporting processes
• Coordinate with finance and admin teams

7. Project & Coordination Support

• Support operational rollouts and service expansion initiatives
• Assist in coordinating meetings, events, and projects
• Support stakeholder engagement activities

Qualifications & Requirements

• Bachelor's Degree in Business Administration or related field (preferred)
• 3–5 years' experience as a Personal Assistant, Executive Assistant, or similar role
• Experience in healthcare or service-based environments is an advantage
• Strong organisational and multitasking skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office, Google Workspace, and communication tools
• High level of discretion, professionalism, and attention to detail

go to method of application »

• We are seeking a results-driven and experienced Operations Supervisor to oversee daily operations and ensure seamless performance across our premium beach resort facilities in Lekki. The ideal candidate must have a strong background in hospitality operations particularly within the beach or resort environment and demonstrate proven ability in team leadership, service excellence, and operational management. This position requires a hands-on professional who is organized, proactive, and committed to delivering outstanding guest experiences while maintaining operational efficiency and compliance with company standards.

Key Responsibilities

• Operations Oversight: Supervise and coordinate daily activities across departments such as front office, housekeeping, maintenance, and food & beverage to ensure smooth and efficient resort operations.
• Staff Supervision & Training: Lead, coach, and evaluate team members to uphold high service standards. Prepare rosters and manage staff schedules effectively.
• Guest Experience Management: Serve as a key contact for guest inquiries and complaints, ensuring timely and professional resolution to maintain exceptional guest satisfaction.
• Quality & Safety Compliance: Enforce company policies, health and safety protocols, and quality benchmarks to ensure a safe and premium environment for guests and staff.
• Budgeting & Reporting: Manage operational budgets, track performance indicators, monitor inventory, and generate regular reports for management.
• Process Improvement: Identify inefficiencies, recommend improvements, and implement corrective actions to enhance productivity and profitability.
• Interdepartmental Coordination: Maintain effective communication between departments and senior management to ensure smooth execution of daily operations and company objectives.

Qualifications & Requirements

• Experience: Minimum of 5 years of proven supervisory or operations experience in the hospitality/beach resort sector.
• Education: Bachelors Degree in Hospitality Management, Business Administration, Operations Management, or a related discipline.

Skills:

• Excellent leadership, interpersonal, and team management skills.
• Strong communication, organizational, and decision-making abilities.
• Proficiency in Microsoft Office Suite and operations management tools.
• Analytical thinking and problem-solving capability.
• Physical Demands: Ability to work outdoors for extended periods and handle light physical tasks associated with equipment setup and resort operations.
• Attributes: Highly adaptable, proactive, and able to manage multiple priorities in a dynamic and guest-focused environment.

go to method of application »

• The Data / Business Intelligence Analyst will be responsible for transforming complex, multi-source data into actionable insights that drive strategic and operational decision-making across the organization.
• The role requires a strong blend of technical expertise, analytical capability, and business acumen. The successful candidate will act as a critical bridge between data systems and business stakeholders, delivering high-quality analytics, dashboards, and reporting solutions that enhance organizational performance—particularly within the insurance industry.

KEY RESPONSIBILITIES

Data Analysis & Modelling

• Collect, analyze, and interpret large, complex datasets from multiple sources.
• Identify trends, correlations, and patterns to support business insights.
• Develop, optimize, and maintain scalable data models and database structures.
• Ensure data accuracy, integrity, and availability across all systems.

Business Intelligence Development

• Design, develop, and deploy interactive dashboards and reports using Power BI or Tableau.
• Provide real-time visibility into key business metrics and KPIs.
• Continuously enhance reporting tools to meet evolving business needs.

Data Engineering & Process Optimization

• Develop and standardize data cleansing, transformation, and validation processes.
• Improve data workflows and pipelines for efficiency and scalability.
• Identify opportunities for operational improvements through advanced analytics.

Reporting & Analytics Framework

• Establish and manage a centralized reporting structure across departments.
• Serve as the primary point of contact for enterprise-wide data and reporting requests.
• Ensure consistency and standardization in reporting formats and metrics.

Strategic Decision Support

• Translate business requirements into analytical solutions and reporting outputs.
• Provide data-driven insights and recommendations to senior management.
• Support long-term strategic planning through predictive and trend analysis.

Data Governance & Compliance

• Develop and enforce data governance policies, standards, and best practices.
• Ensure compliance with data protection regulations and reporting standards.
• Promote data quality, security, and ethical analytics practices.

KEY DUTIES / DAY-TO-DAY ACTIVITIES

• Extract, query, and analyze data from relational databases such as SQL Server, Oracle, and MySQL.
• Perform data cleaning, transformation, and preprocessing using SQL, Python, or Excel.
• Monitor automated dashboards and reports, identifying and resolving discrepancies.
• Conduct statistical, diagnostic, and predictive analyses to solve business problems.
• Collaborate with cross-functional teams within Agile project environments.
• Maintain detailed documentation of data processes, models, and reporting frameworks.

QUALIFICATIONS & REQUIREMENTS

Educational Qualification

• Minimum of HND / B.Sc. in Computer Science, Statistics, Mathematics, or any related quantitative discipline.

Experience

• 3–5 years of progressive experience in Data Analysis or Business Intelligence roles.
• Mandatory: Prior experience within the Insurance Industry.

TECHNICAL COMPETENCIES

• SQL: Advanced proficiency in SQL Server (query optimization, performance tuning, database objects).
• BI Tools: Strong hands-on experience with Power BI or Tableau.
• Programming: Proficiency in Python or R for data analysis and automation.
• Microsoft Excel: Advanced skills (Pivot Tables, Power Query, Macros).
• Database Systems: Solid knowledge of SQL Server, Oracle, and MySQL environments.

go to method of application »

• The Growth Officer will lead the development and execution of a data-driven growth strategy aimed at increasing platform adoption, improving property acquisition volume, and accelerating revenue. This role requires a strategic, analytical, and execution-focused professional who understands user behavior, real estate market dynamics, digital acquisition channels, and scalable growth systems. The ideal candidate thrives in experimentation environments and is skilled in converting insights into actionable initiatives that deliver measurable business impact.

Key Responsibilities

• Develop and execute scalable growth strategies across acquisition, activation, engagement, retention, and revenue.
• Conduct ongoing market, customer, and competitor analysis to identify new segments, product opportunities, and growth levers including the diaspora market.
• Build and manage strategic partnerships with financial institutions, fintech companies, real estate developers, communities, and other ecosystem stakeholders to expand lead generation sources.
• Own and optimize the full growth funnel, eliminating friction points and improving customer conversion at each stage.
• Design and execute paid and organic marketing initiatives across digital channels to maximize ROI and minimize CAC.
• Implement and manage CRM platforms and automation workflows to improve lead management, nurturing, and conversion.
• Define and track key growth metrics including CAC, CPL, conversion rate, activation rate, churn, retention, and LTV.
• Lead structured experimentation including A/B testing for messaging, pricing, landing pages, ads, and onboarding flows.
• Translate analytics, insights, and performance outcomes into strategic recommendations for business, product, and marketing teams.

Required Qualifications

• Education: SSCE/WAEC, OND, HND, BSc, or MSc/MBA (any field accepted).
• Experience: 3-5 years in growth, digital marketing, business development, product-led growth, or a related function.

Must-Have Skills & Competencies

• Proficiency with analytics tools (Google Analytics, Mixpanel, or similar).
• Hands-on CRM and automation experience (HubSpot, Zoho, Salesforce, etc.).
• Expertise in SEO/SEM, paid marketing, funnel optimization, and content-led growth.
• Strong analytical capability using Excel/Google Sheets.
• Deep understanding of growth experimentation frameworks and conversion funnels.
• Effective communication and stakeholder management skills.
• Prior experience in Nigerias tech ecosystem preferably fintech, proptech, or a fast-scaling digital brand.
• Proven track record in improving core growth KPIs such as conversion, retention, LTV, CAC, and user engagement.

Soft Skills & Personal Attributes

• Experimental, iterative, and metrics-driven mindset
• Detail-oriented and execution-focused
• Highly resourceful, proactive, and commercially aware
• Thrives in ambiguous, fast-paced environments
• Strong ownership and accountability mindset

go to method of application »

• We are seeking a highly skilled, compassionate, and results-driven Nursing Manager to provide strategic leadership and operational oversight within a reputable private hospital in Enugu.
• The ideal candidate will possess deep clinical expertise, strong managerial acumen, and a passion for driving excellence in patient care, nursing standards, and staff development. As a core member of the hospitals leadership team, you will ensure compliance with healthcare regulations, optimize nursing operations, and foster a culture of professionalism, accountability, and innovation.

Key Responsibilities

Leadership & Management

• Lead, supervise, and motivate the nursing team to deliver outstanding patient-centered care.
• Develop, implement, and monitor nursing policies, protocols, and performance standards.
• Set and evaluate SMART departmental goals (Specific, Measurable, Achievable, Relevant, Time-bound).
• Conduct regular performance reviews and ensure continuous professional growth of nursing staff.
• Manage departmental budgets, manpower planning, and resource allocation efficiently.

Clinical Excellence & Quality Assurance

• Collaborate with physicians and multidisciplinary teams to ensure evidence-based and coordinated care.
• Conduct clinical audits, monitor patient outcomes, and lead continuous quality improvement programs.
• Enforce compliance with infection prevention, safety, and clinical governance standards.
• Uphold ethical and professional nursing practices at all times.

Staff Development & Mentorship

• Mentor, coach, and empower nurses through structured training and supervision.
• Identify skill gaps and coordinate relevant continuing education or professional certification programs.
• Build a supportive and high-performance culture anchored on teamwork and accountability.

Innovation & Technology

• Champion the use of healthcare technologies and digital systems to enhance nursing efficiency.
• Leverage data analytics to inform operational decisions and improve patient outcomes.

Communication & Collaboration

• Act as the primary liaison between nursing, medical, and administrative units.
• Foster open communication, effective collaboration, and timely conflict resolution.
• Prepare and present periodic reports on nursing operations, performance, and key insights to hospital leadership.

Qualifications & Experience

• Registered Nurse (RN) with a valid Nursing and Midwifery Council of Nigeria (NMCN) practicing license.
• Minimum of 10 years post-qualification experience in a hospital environment, with at least 5 years in nursing leadership (preferably in a private healthcare facility).
• Mandatory certifications in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and/or Pediatric Advanced Life Support (PALS).
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with Health Management Information Systems (HMIS) or similar digital platforms is an added advantage.

go to method of application »

Key Responsibilities

Departmental Operations & Workflow

• Oversee daily operations across all diagnostic units.
• Ensure efficient test processing, timely report delivery, and optimal use of equipment.
• Collaborate with clinical teams for seamless and integrated patient care.

Quality Assurance & Compliance

• Establish and maintain robust IQC/EQA systems.
• Ensure compliance with MLSCN, ISO 15189, RRBN, WHO, and other regulatory standards.
• Lead the department through inspections, audits, and accreditation processes.

Leadership & Team Management

• Lead and manage a multidisciplinary team (laboratory scientists, radiographers, technicians, and support staff).
• Conduct appraisals, identify training needs, and promote continuous professional development.
• Foster a culture of excellence, accountability, and teamwork.

Financial & Resource Management

• Develop and manage the departmental budget.
• Monitor costs, ensuring efficient and sustainable operations.
• Oversee procurement, inventory, and preventive maintenance of diagnostic equipment and consumables.

Strategic Growth & Innovation

• Identify opportunities for service expansion and technological advancement.
• Drive digital integration through Laboratory Information Systems (LIS) and Radiology Information Systems (RIS).
• Collaborate with hospital leadership on strategic projects for growth and service excellence.

Candidate Profile

Qualifications

• Bachelors degree in Medical Laboratory Science, Radiography, or a related discipline.
• Masters degree or MBA is a strong advantage.
• Full registration and license with relevant professional bodies (MLSCN, RRBN, etc.).

Experience

• 5 - 7 years progressive experience in diagnostics.
• At least 3 years in a supervisory/managerial role in a hospital or diagnostic center.
• Strong knowledge of diagnostic systems, LIS/RIS platforms, and healthcare delivery operations.

go to method of application »

• The Sales Team Lead will be responsible for driving revenue growth, leading a high-performing sales team, and ensuring the effective execution of sales strategies within a fast-paced telecom/ISP environment.
• The role requires a results-driven professional with strong leadership capability, deep understanding of B2B and retail broadband sales, and the ability to manage pipelines, close high-value deals, and deliver exceptional customer experience.

Key Responsibilities

Revenue & Target Achievement

• Drive the sales team to consistently meet and exceed monthly, quarterly, and annual revenue targets.
• Monitor sales pipeline, conversion rates, and revenue performance across all channels.
• Identify new revenue opportunities and expand market penetration within assigned territory.

Team Leadership & Performance Management

• Lead, supervise, and mentor Sales Executives to improve productivity and sales effectiveness.
• Conduct regular one-on-one meetings, coaching sessions, and performance evaluations.
• Enforce accountability, discipline, and adherence to sales processes.
• Provide field supervision and hands-on support to drive deal closures.

Sales Strategy Execution

• Implement company sales strategies and ensure alignment at the operational level.
• Identify and prioritize high-value prospects such as corporate clients, estates, SMEs, and high-bandwidth users.
• Guide the team in prospecting, lead generation, and market penetration strategies.

Client Relationship & Escalation Management

• Support the team in closing key and high-value deals.
• Build and maintain strong relationships with strategic clients and stakeholders.
• Manage customer escalations professionally, ensuring quick resolution and brand protection.
• Ensure seamless customer journey from acquisition to service deployment.

Reporting & Performance Analytics

• Track daily and weekly sales activities including leads, PIF submissions, follow-ups, installations, and revenue generation.
• Analyze sales data to identify performance gaps and implement corrective actions.
• Prepare and present timely and accurate reports to senior management.

Compliance & Process Adherence

• Ensure strict compliance with company policies, SLAs, pricing structures, and approval workflows.
• Monitor proper documentation, contract closure, and timely installation processes.
• Ensure alignment with billing cycles and operational procedures.

Training & Value Proposition Reinforcement

• Continuously train the sales team on product offerings and key value propositions such as:
  • Network reliability and uptime guarantees
  • Dual-link redundancy solutions
  • Proximity to data centers
  • Cost-effective service packages
• Strengthen team capabilities in objection handling, negotiation, and closing techniques.

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Communications, or related discipline.
• Minimum of 5 years sales experience in telecommunications, ISP, or related technology-driven industry.
• At least 2 years in a supervisory or team leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong experience in B2B, enterprise, and/or retail broadband sales.

go to method of application »

• The Nursing Assistant provides essential support to nurses, radiographers, and outpatient teams to ensure smooth patient flow and high-quality care delivery.
• The role focuses on patient preparation, basic clinical assistance, infection control, and supporting efficient service delivery within a fast-paced diagnostic and outpatient environment.
• This is a hands-on role requiring compassion, attention to detail, and a strong commitment to patient care and safety.

Key Responsibilities

Patient Preparation & Support

• Assist in preparing patients for imaging and outpatient procedures
• Escort patients between waiting areas, clinics, and imaging rooms
• Support patients with changing, positioning, and comfort needs
• Provide reassurance and basic explanations to patients

Support to Nursing & Radiography Teams

• Assist nurses and radiographers with patient flow and preparation
• Prepare and reset rooms before and after procedures
• Ensure availability of consumables and clinical supplies
• Support efficient turnover between patients

Basic Clinical Support

• Take and record vital signs (e.g., blood pressure, pulse, temperature) where trained
• Report any changes or concerns in patient condition to supervising nurse immediately
• Assist with basic clinical tasks under supervision

Support to RMO & Outpatient Clinics

• Assist in preparing clinic rooms and ensuring readiness for consultations
• Support patient coordination and clinic flow management
• Help ensure timely and efficient clinic operations

 Infection Control & Cleanliness

• Maintain cleanliness and hygiene of clinical areas and equipment
• Adhere strictly to infection prevention and control protocols
• Ensure proper disposal of clinical and biohazard waste

Patient Experience

• Provide a warm, respectful, and supportive environment for all patients
• Assist patients with mobility or special needs where required
• Maintain professionalism, empathy, and confidentiality at all times

General Support Duties

• Restock clinical supplies and consumables as needed
• Assist with basic administrative and coordination tasks
• Support maintenance of an organized clinical environment

Qualifications & Requirements

• Certification in Nursing Assistant, Healthcare Assistant, or Patient Care Assistant from a recognized institution
• Minimum of 3 – 5 years relevant experience in a healthcare setting
• Previous experience in a hospital, clinic, or diagnostic centre is highly preferred
• Basic knowledge of patient care and clinical support procedures
• Familiarity with infection prevention and control standards

go to method of application »

• We are seeking a dynamic, innovative, and resilient Head of Nursing to provide strategic leadership for our nursing division. This pivotal role requires a results-driven leader capable of elevating clinical standards, fostering accountability, and navigating complex operational and people challenges. The ideal candidate combines strength with emotional intelligence, addressing performance and team issues decisively yet respectfully, to drive excellence in patient care and nursing operations.

Key Responsibilities

Strategic Leadership & Innovation

• Develop and implement a forward-looking nursing strategy aligned with hospital goals.
• Champion evidence-based practice, research, and continuous improvement.
• Drive initiatives to enhance patient experience, care quality, and operational efficiency.

Clinical Excellence & Discipline

• Enforce the highest standards of nursing practice, clinical protocols, and patient safety.
• Implement performance metrics, audits, and monitoring systems to ensure accountability.
• Address performance or disciplinary issues promptly, with fairness and professionalism.

Team Leadership & People Management

• Mentor and guide Nurse Managers and the nursing staff, fostering a high-performing team.
• Resolve conflicts and tackle complex staff relations issues to maintain a cohesive workforce.
• Lead recruitment, retention, and succession planning strategies for nursing personnel.

Operational & Financial Management

• Oversee departmental budgets, staffing, and resource allocation for optimal care delivery.
• Collaborate with interdisciplinary teams to improve workflow and operational efficiency.
• Ensure compliance with regulatory, accreditation, and legal standards.

Stakeholder Engagement

• Serve as the nursing representative with physicians, executives, board members, and the community.
• Address patient and family concerns with empathy, professionalism, and resolution-focused solutions.

Qualifications & Experience

Education:

• Bachelor of Science in Nursing (BSN) required.
• Master of Science in Nursing (MSN) or management qualification preferred.

Licensure & Certifications:

• Current, unrestricted Registered Nurse (RN) license in Nigeria.
• Specialized certifications (e.g., Critical Care, ACLS, PALS, Nursing Administration) advantageous.

Experience:

• Minimum 6 years post-BSN nursing experience, including at least 3 years in leadership roles (e.g., Nurse Manager, Senior Clinical Supervisor) within an acute care setting.
• Demonstrated career progression toward senior nursing leadership.

Proven Track Record:

• Implementation of clinical quality improvements and innovative practices.
• Effective management of performance, disciplinary actions, and team conflicts.
• Operational and financial contribution within a nursing unit or department.