Jobs at KindHeart Agency

Role Overview

• We’re looking for a full-time sales and retail manager, who is commercial sharp, culturally attuned leader to drive retail performance and client relationships a fashion brand. 
• You’ll supervise and own communication with the brand and clients, the numbers and the experience. 
• You'll be the commercial engine of the brand's retail presence, manage sales, build client relationship, drive revenue targets and and deliver consistent shopping experience. 

Key Responsibilities

• Lead and develop the in-store day-to-day sales team.
• Track monthly and seasonal sales targets.
• Manage stock levels, visual merchandising standards and replenishment.
• Oversee the client / brand experiment from stocking, purchase and follow-up.
• Collaborate with the team on campaigns, launches and pop-ups..
• Produce weekly / monthly retail performance reports.
• Liaise with team on the bestsellers, slow-movers and restocks.
• Required Skills & Qualifications
• Experience in retail management, ideally in fashion or lifestyle.
• Strong client relationship skills and a natural consultative sales approach.
• Proficiency with retail and inventory management.
• Confident communication skills.

Nice to Have:

• Experience in lifestyle/fashion brands.
• Familiarity with project management tools (Asana, Google sheets, Salesforce).
• Eye for visual merchandising and styling.

Work Structure: 

• Full-Time: Monday Friday (10:00 am 6:00PM).
• Hybrid mode (Remote work with required in-person availability in Lagos).

Who This Role Is For

• Someone who naturally thinks in ideas and systems, sales data driven and customer experience. 
• A strategic creative who understands both aesthetics and performance, with a strong eye for fashion/lifestyle brand merchandise.
• Someone who can take ownership and lead without constant supervision.
• Someone who enjoys building from the ground up and prioritizes customer experience.

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Overview

• We’re hiring a full-time Email Marketing Strategist to support the daily operations of our content marketing company. 
• This role requires a mix of strategic thinking, tactical expertise, and measurable results in email marketing.

Responsibilities

• Plan and execute email campaigns aligned with business goals.
• Segment audiences and personalize messaging for maximum engagement.
• Optimize campaigns using analytics, and performance metrics.
• Maintain high deliverability and ensure compliance.
• Collaborate with design, content, and sales teams to craft cohesive campaigns.
• Develop automation workflows to nurture leads and retain customers.
• Report on KPIs and adjust strategies based on campaign performance.

Nice to have:

• These are additional abilities that give candidates an edge in advanced email marketing:
• Ability to integrate email campaigns with social media, paid ads, content marketing, or CRM-driven campaigns.
• Advanced Segmentation & Targeting: Experience with predictive, behavioral, or lifecycle-based segmentation.
• Copywriting skills: Tailoring messages for diverse audience segments beyond standard personalization.
• Ability to provide input or guidance on email visuals, layout, and interactive elements.
• Familiarity with advanced workflows, triggers, lead nurturing, and customer journey mapping.
• Keeps up-to-date with email marketing trends, emerging tools, and best practices.
• Ability to present campaign results clearly to stakeholders using charts, dashboards, or summaries.
• Ability to design an email template using canva or other graphics design tools.

Work Structure: 

• Full-Time: Monday–Friday, 10:00am–6:00pm (Remote work).

Requirements
Experience with;

• Email Marketing Platforms: Mailchimp, Klaviyo, HubSpot, Salesforce Marketing Cloud, ActiveCampaign, Marketo.
• CRM Systems: Salesforce, HubSpot CRM, Zoho, or other customer relationship management platforms.
• Analytics & Reporting Tools: Google Analytics, Tableau, Looker, or other reporting/dashboard tools.
• A/B Testing & Optimization Tools: Optimizely, VWO, Litmus, or native A/B testing within email platforms.
• Design & Creative Tools: Canva, Figma, Adobe Creative Suite (for collaborating on visuals and layouts).
• Integrations & Automation Tools: Zapier, Segment, or native API integrations for automated workflows.

Who This Role Is For

• Individuals who are experienced in planning, executing, and optimizing email marketing campaigns.
• Have a data-driven mindset and can translate metrics into actionable strategies.
• Are comfortable with email automation tools and CRM integrations.
• Can collaborate across teams to create cohesive campaigns.
• Thrive in a fast-paced, results-oriented marketing environment.
• Have a strong understanding of email deliverability, compliance, and best practices.
• Can design a well curated email using the brand voice, font and colours. 

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Role Overview

• We’re looking for a Graphic Designer who bring intention  to every pixel. 
• You’ll work inside a cross-functional creative team producing brand identities, campaign visuals, and marketing materials for clients across fashion, and lifestyle.  

Key Responsibilities

• Develop brand identities, visual system, and design guidelines for clients.
• Translate creative briefs into compelling visual concepts.
• Present and articulate design decisions to internal teams and clients.
• Collaborate with art directors and strategists throughout campaigns.
• Maintain quality and consistency across all brand touchpoint.
• Manage multiple projects and deadlines simultaneously.
• Contribute ideas in brainstorms and creative reviews.

Required Skills & Qualifications

• Proven experience in graphics design.
• Strong knowledge visual storytelling.
• Proficiency in graphics and motion design tools (e.g., Photoshop, Illustrator, After Effects, Canva).
• Strong typographic and layout sensiblity.
• Highly organized, reliable, and able to manage multiple projects simultaneously.
• Excellent creative judgment and attention to detail.

Nice to Have:

• Motion design or After Effects experience.
• Photography or art direction experience.
• Familiarity with project management tools (Notion, Asana, Trello, etc.)
• Experience in fashion, culture, or lifestyle sectors.
• Ability to work independently and take initiative in creative projects.

Work Structure:

• Full-Time: Monday–Friday, 10:00am–6:00pm
• Remote mode.
• Availability in Lagos (required).

Who This Role Is For

• A creative, proactive, skilled and creative graphics / motion designer who can bring ideas to life visually, interpret and align graphic design with the brand voice , and execute at a high level. 
• If you thrive on creating well aligned eye-catchy designs that resonates with audiences while maintaining brand integrity, this role is for you.

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Role Overview

• We’re hiring a high-performing Personal & Executive Assistant to support a talent across daily operations, communication, and brand engagements. 
• This is a hybrid role combining personal assistance, executive-level support, and operational coordination.
• You’ll manage schedules, emails, travel, and external relationships, while conducting research and preparing insights or briefs that allow the talent to focus on creative and business priorities. 
• You’ll also liaise with brands, agencies, and partners—both locally and internationally—representing the talent professionally.
• This is not a passive assistant role: you’ll anticipate needs, problem-solve, and execute with minimal supervision.

Key Responsibilities

• Manage and prioritise the talent’s inbox and communication
• Liaise professionally with local and international brands, agencies, and partners
• Schedule and coordinate meetings, shoots, and travel plans
• Conduct research on brands, events, and opportunities, presenting findings in clear summaries
• Maintain trackers, internal systems, and operational documents
• Support social media, campaigns, and content coordination when needed
• Provide in-person support during meetings, shoots, or events
• Anticipate needs and proactively solve problems before they arise

Required Skills & Qualifications

• Proven experience as a Personal Assistant, Executive Assistant, or high-performing operations support
• Exceptional organisation, attention to detail, and reliability
• Excellent written and verbal communication skills
• Professionalism in representing talent with external partners
• Ability to work independently in a hybrid environment
• Proficient in Google Workspace, project management, and admin tools
• Discretion handling sensitive information.

Nice to Have:

• Experience in talent management, entertainment, or creative industries
• Experience coordinating social media, campaigns, or content schedules
• Experience liaising with high-profile clients or brands
• Familiarity with project management and workflow tools (Asana, Notion, Airtable)
• Work Structure:
• Full-Time: Monday–Friday, 10:00am–6:00pm
• Hybrid: Remote work with required in-person availability in Lagos
• Occasional weekends when talent has events or campaigns

Who This Role Is For

• A highly organised, proactive, and polished professional who can manage communication, operations, and external relationships with excellence. 
• If you thrive on keeping someone’s life and work running seamlessly, this role is for you.

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Role Overview

• We’re looking for a Content Creator / Strategist & Graphic Designer to produce high-quality, engaging content that reflects a creative brand. 
• This role combines filming, editing, graphics, and creative ideation, content curation and ensuring content is both visually appealing and strategically aligned with the brand’s personality and audience.
• You’ll support team to plan, execute, and deliver content across social media platforms while maintaining brand consistency.

Key Responsibilities

• Film and edit content for Instagram, TikTok, YouTube, and other platforms.
• Create graphics, motion design, and visual elements that align with the brand.
• Generate creative content ideas tailored to the brand’s personality and audience.
• Plan content, schedules and organize content efficiently for release.
• Collaborate with the team to ensure all content aligns with brand voice and aesthetic.
• Adapt quickly to feedback while maintaining creative standards.
• Track performance and suggest improvements based on engagement data.

Required Skills & Qualifications

• Proven experience in content creation, including filming, editing, and graphics design.
• Strong knowledge of content ideation and storytelling for social media.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut).
• Proficiency in graphics and motion design tools (e.g., Photoshop, Illustrator, After Effects, Canva).
• Strong understanding of social media platforms, trends, and engagement strategies
• Highly organized, reliable, and able to manage multiple projects simultaneously.
• Excellent creative judgment and attention to detail.

Nice to Have:

• Experience working with talent, influencers, or creative brands.
• Familiarity with content scheduling and project management tools (Notion, Asana, Trello, etc.)
• Experience creating viral or high-engagement content.
• Ability to work independently and take initiative in creative projects.

Work Structure:

• Full-Time: Monday–Friday, 10:00am–6:00pm
• Hybrid Mode (Remote work but occasionally required in-person for shoot or campaigns).
• Availability in Lagos (required).

Who This Role Is For

• A creative, proactive, and skilled content professional who can bring ideas to life visually, align content with a personal brand, and execute at a high level. If you thrive on producing content that resonates with audiences while maintaining brand integrity, this role is for you.

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Role Overview

• We’re looking for a full-time Social Media Manager &  Content creator to create high-quality & engaging content, to drive engagement, growth, and build brand presence across multiple platforms. 
• You’ll manage content creation, editing & strategy, community interaction, and paid campaigns insights and reporting.
• This role requires someone strategic yet hands-on—able to plan campaigns, execute content, manage online communities, optimize paid ads for measurable results and deliver content across social media platforms while maintaining brand consistency.

Key Responsibilities

• Film and edit content for Instagram, TikTok, and other platforms.
• Create graphics, motion design, and visual elements that align with the brand.
• Develop and execute social media content strategies aligned with brand objectives.
• Build and engage online communities through comments, DMs, and interactions.
• Manage and optimize paid campaigns across Instagram, TikTok, Facebook, and other platforms.
• Track, analyse, and report on social media performance and paid ads results.
• Maintain organised content calendars and campaign trackers.
• Respond to comments and messages professionally, maintaining brand voice

Required Skills & Qualifications

• Proven experience managing social media accounts for brands or creators.
• Strong understanding of social media platforms, trends, and algorithms
• Experience running and optimizing paid social campaigns
• Excellent written and verbal communication skills.
• High attention to detail and ability to manage multiple priorities.
• Ability to work independently in a hybrid environment.
• Proficiency in video editing software (e.g., InShot, CapCut)
• Proficiency in graphics and motion design tools (e.g., Photoshop, Canva)
• Proficiency with Google Workspace, social media management tools, and analytics platforms.

Nice to Have:

• Experience in lifestyle/fashion brands.
• Familiarity with project management tools (Asana, Notion, Airtable).
• Experience creating viral or high-engagement content.
• Strong analytical skills with the ability to translate data into actionable insights.
• Experience creating campaigns that drive measurable growth and engagement.

Work Structure:

• Full-Time: Hybrid Remote work with required in-person availability in Lagos.

Who This Role Is For

• A strategic and proactive professional who can plan, execute and align content with the brand and measure social media growth while engaging communities and managing paid campaigns. 
• If you enjoy balancing creative strategy with data-driven execution and representing a brand online, this role is for you.